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Pullman London St Pancras Hotel

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#118 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman London St Pancras Hotel
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3,894 Reviews from our TripAdvisor Community

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Showing 2,927: English reviews
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Reviewed yesterday NEWvia mobile

I did not enjoy my stay at this hotel. Comparing like with like, the Pullman Liverpool is a FAR better hotel. The rooms in the St Pancras Pullman are small and not very cosy. Though the beds ARE proper kingsize. The staff are pleasant, but not that competent. For instance, it took me three attempts to get the right answer...

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Helpful?
Thank BerlinBummler
Ho Chi Minh City, Vietnam
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Myself and my girlfriend stayed 3 nights here on the London leg of our vacation. Excellent location just a short walk from London St Pancras rail and underground station, southern exit. We arrived very early in the morning and thought we had little chance of being checked in. But the front desk staff were impeccably kind and professional. He very...

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Helpful?
2Thank Shane C
About Hotel's Favourite Review
Meggan G, Manager at Pullman London St Pancras Hotel, responded to this review

Dear Shane C, Thank you for taking the time to provide our team and future guests with such great feedback in regards to your recent stay with us at Pullman London St Pancras. Our team here strives to ensure all our guests depart with only memorable moments and we are delighted that this has occurred for you and your girlfriend....

Dunfermline, United Kingdom
Reviewed yesterday NEWvia mobile

The stand out for me in this short stay was the warm, attentive and fantastic service, right from check in to eating in the restaurant, breakfast and check out. Room was very comfortable and well equipped. Good location too for central London. The only issue I had was when my place was cleared from the breakfast table when I wasn't...

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Thank David G
Bristol, United Kingdom
Reviewed yesterday NEW

Rooms very modern and good size. Service is very personalized. Lots of extras in room such as slippers, sewing kit, shoeshine etc. Huge bed and samsung flatscreen tv. Unique hotel being one of only a couple of Pullman properties in the UK. Staff aim to resolve any issues quickly. Just minutes from railway station.

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Helpful?
Thank neilloft
London
Reviewed 2 days ago NEWvia mobile

I was hugely impressed with the Pullman hotel, it really was one of those places that has thought of everything. The bed was phenomenally comfy, the shower was spacious and powerful, a good TV, sensibly located power sockets, seemingly well sound-proofed rooms, and an excellent breakfast to boot. If I was looking to be picky, I'd say the hotel bar...

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Thank ma0nps
Bratislava Region, Slovakia
Reviewed 2 days ago NEWvia mobile

I allways choose this hotel in London, and i think, is best solution. Price is ok, and service is excelent. Really nice place for stay for few days in London. Breakfast is great!!! I love this is place

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Thank adnanhamzic
Reviewed 4 days ago NEW

excellent location, 2 minute walk from St Pancras, 10/15 minute walk to Trafalgar square or £12 taxi! very polite staff, doorman especially! the rooms were immaculately clean and beds were so comfy. Got there a few hours before check in so reception kept our bags and gave is a card to get them back later. Would definitely return

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Helpful?
Thank Zoe B
Meggan G, Manager at Pullman London St Pancras Hotel, responded to this review

Dear Zoe B, Thank you for taking the time to provide not only our team, but our valued future guests feedback in regards to your recent stay with us at Pullman London St Pancras. Please be assured I have shared your comments with our entire team, especially our doormen team whom are most certainly an added asset to our goal...

Reading, United Kingdom
Reviewed 4 days ago NEW

I have had the same problem before at this hotel - its room rates are frightening and yet the service is pretty awful. I ordered two glasses of wine at the bar and it took at least ten minutes before they eventually appeared. I was sitting near the bar and could not see any particular reason why it should take...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MikeWReading
Meggan G, Manager at Pullman London St Pancras Hotel, responded to this review

Dear MikeWReading, Firstly, it is great to read that you decided to return stay with us at Pullman London St Pancras. Thank you for taking the time to provide our Food and Beverage Team with feedback in regards to your experience had at our GA Bar. We aim to ensure each and every guest receives warm, efficient and friendly service...

Singapore, Singapore
Reviewed 4 days ago NEW

Hotel is in good location. Walking distance to tube stations such as King cross and St. Pancras and Euston. Cleanliness is very satisfactory. Check in and check out services are very fast. Hotel takes into account of customer's request. Cost is expensive but I will recommend this hotel for a person where cost is not an issue.

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Helpful?
Thank kaykhinek
Meggan G, Manager at Pullman London St Pancras Hotel, responded to this review

Dear kaykhinek, Thank you for taking the time to provide our team with feedback in regards to your recent stay with us at Pullman London St Pancras. We are indeed a team that focus's on creating the best experience possible for each and every guest. This is accomplished through communication prior, during and post guests stays with us. I would...

Reviewed 5 days ago NEW

As always I judge a a hotel by the quality of its en-suites and this doesn't let me down. Being greeted on the door by a member of the team is a great touch and there are lots floating round reception to check me in. They've listened to my online request on a high up room and they don't dissapoint....

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Helpful?
1Thank Mark D
Meggan G, Manager at Pullman London St Pancras Hotel, responded to this review

Dear Mark D, It is wonderful to read such feedback from our valued guests whom we have the pleasure of welcoming to our home at Pullman London St Pancras. From our quality of furnishings, specifically our en-suites, the incredible views that extend over London from our higher floors (including the Shard, Parliament House and British Library just to name a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Golden Arrow Restaurant
Golden Arrow Restaurant
Cuisines: British, International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Following a £13 million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. Follow us on Twitter, Instagram and Facebook today for up to date information and events. ... more   less 

Additional Information about Pullman London St Pancras Hotel

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range: RM764 - RM1,595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman London St Pancras Hotel 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Hotel Style:
#51 Family Hotel in London
#67 Business Hotel in London
#69 Romantic Hotel in London
#101 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Pullman London St Pancras Hotel staff and other travellers.
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Questions? Get answers from Pullman London St Pancras Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the first floor, didn't hear any noise”
 of 5 bubbles debh2626, 8 Mar 2017 | Read review
“Take a disabled room if offered to you, it's very spacious”
 of 5 bubbles E5979UIhannah, 6 Mar 2017 | Read review
“High floor rooms and rooms at back are quieter - you used to be able to ask for these, but nowadays they take no notice. Shame really.”
 of 5 bubbles olgatheaudi, 4 Mar 2017 | Read review
“High floors have better views.”
 of 5 bubbles drdc1971, 2 Mar 2017 | Read review
“Rooms at the back are going to be quieter but looking towards north London”
 of 5 bubbles MycroftAllan, 26 Feb 2017 | Read review
5 of 5