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K West Hotel & Spa

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Traveller (703)
Room & Suite (496)
Dining (98)
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Overview
  • Excellent43%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“snow room”(146 reviews)
“shepherds bush”(154 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
10 Jul11 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,336)
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1,292
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1 - 5 of 3,006 reviews
Reviewed today

We had a wonderful stay at the hotel. We were very pleased with the room and its comfort. Personnel was very kindly and helpful. The hotel is near the underground and it’s very easy to go to the heart of London and all its attractions/sightseeings.

1  Thank Anke T
Reviewed today via mobile

Hotel is ideally located on a quiet street 2 minutes walk from Shepherds Bush tube station. Modern, comfortable rooms, lively bar and very good breakfast. Staff were all unfailingly polite and helpful. We consider staying at K-West a treat and will do so again. Central...More

1  Thank Steve F
Reviewed today

We arrived at KWest expecting a lovely weekend treat in a part of London that we called home for so long before we moved away. Sadly, a smoky and pokey room didn't start the weekend well and - for the price we paid - we...More

Thank SJ6
Reviewed 3 days ago

Although a nice hotel, I found it to be overpriced. 1. They upgraded my room without a final confirmation after I requested the information via email. 2. The high end room was on the bottom level of the hotel. 3. The free cell phone the...More

Review collected in partnership with this hotel
Thank Beninbabe
Response from Simran D, Guest Relations Manager at K West Hotel & SpaResponded today

Dear Beninbabe, Thank you for your review. We value all customer feedback and I’m disappointed to read that your stay did not live up to your expectations. Your comments in regard to the room upgrade request, spa treatment and afternoon tea are particularly concerning. I...More

Reviewed 4 days ago via mobile

My boyfriend and I stayed here on 7th June and they couldn’t have done enough for us. They decorated the room beautifully which was a lovely touch, and staff were very friendly and helpful. Room was a good size, spa was smaller than expected but...More

1  Thank giorgiasilvestri97
Response from Simran D, Guest Relations Manager at K West Hotel & SpaResponded 4 days ago

Dear Giorgiasilvestri97, Thank you for your lovely review and for sharing your feedback regarding your recent stay at K West. I really appreciate your comments in regard to the service you received from our team and the standard of the room you stayed in. It...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$149 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in London
#63 Spa Hotel in London
#234 Romantic Hotel in London
#238 Luxury Hotel in London
#263 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$149 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in London
#63 Spa Hotel in London
#234 Romantic Hotel in London
#238 Luxury Hotel in London
#263 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (703)
Room & Suite (496)
Dining (98)
Pool & Beach (11)
Amenities (117)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sophie_12341369
23 April 2018|
AnswerShow all 4 answers
Response from kirsty m | Reviewed this property |
shepards bush and Westfield shopping centre is a short walk away under 5 mins lots of restaurants and shops. Westfield is a huge mall. I would visit balans society for a nice brunch or breakfast. Jamies italian. Carluccios... More
0
Votes
mo_khan_355_355
5 April 2018|
AnswerShow all 2 answers
Response from Simran D | Property representative |
Dear Mo_khan_355_355, thank you for your question. We are able to supply two additional sofa beds in the room plus a baby cot for your youngest child. This would mean that the fourth child would need to share the king-size... More
0
Votes
Henryali1
7 March 2018|
Answer
Response from Kristina H | Reviewed this property |
Hi they have Valet parking and it's £29 for 8-24 hours £10 for up to 5 hours £20 for up to 8 hours you can pre book it on the website hope that helps.
0
Votes
Room Tips
"Don't upgrade. It is not worth it and you are on the bottom level."
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"Have robes when people arrive in the room"
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"Deluxe rooms are worth the money"
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"We booked double deluxe but were upgraded to K Suite"
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