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The Park Tower Knightsbridge, A Luxury Collection Hotel, London

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#175 of 1,078 Hotels in London
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The Park Tower Knightsbridge, A Luxury Collection Hotel, London
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955 Reviews from our TripAdvisor Community

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There are newer reviews for The Park Tower Knightsbridge, A Luxury Collection Hotel, London
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Showing 856: English reviews
Reviewed 23 September 2014

This is a very well appointed hotel with 5 star service. We are accustom to staying at 4 and 5 star hotels and often times are disappointed with the service compared to the price. This was not the case at the Park Tower Knightsbridge. The concierge went above and beyond in assisting us with getting a lost bag from the...

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Helpful?
Thank gwinternetman
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear gwinternetman, Thank you very much for your review of The Park Tower Knightsbridge. It was a pleasure to learn of your experience and we are very pleased you enjoyed your time with us in Knightsbridge. We look forward to seeing you again when your travels next bring you to London. Warm regards, Sue

Reviewed 22 September 2014 via mobile

Great place near the metro.... Great food at the bar! Restaurant 101 for dinner is good, not great. Still prefer my meals at the bar:-) Breakfast very good! Rooms with good views.... A little noise at 6 to 7 o'clock in the morning don't know why.... I stayed in the 14th floor. I recommend this place!!!

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Helpful?
1Thank ODALYS1
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear ODALYS1, Thank you very much for your recent review on The Park Tower Knightsbridge. We were delighted to read of your experience with us and were very pleased you enjoyed our Food and Beverages outlets and in particularly our Hyde Bar. I do hope we have the opportunity to welcome you back to The Park Tower in the near...

Henley
Reviewed 21 September 2014

I booked the hotel the day before on last minute so didn't know the name of the hotel. Got the room at an amazing reduced rate. When we arrived we were greeted by a lovely lady at reception who then upgraded us to an executive 14th panoramic view room as it was our wedding anniversary and my sister had called...

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Helpful?
Thank Elt81
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Elt81, Thank you very much for sharing your feedback following your recent stay with us at The Park Tower Knightsbridge. We were delighted to read about your stay and were very pleased your enjoyed an exceptional experience with us. We look forward to seeing you again when your travels next bring you to London. Warm regards, Sue

Reviewed 21 September 2014

Booked using last minute.com where the hotel name was not given at the start. Everyone was nice but lacked communication ... More staff required at reception. King / twin obviously means twin and lower rate room. I travel a lot with premium vital chains but my wife booked this. What a rip off.

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Helpful?
Thank Speakdawg
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Speakdawg, Thank you very much for your review of The Park Tower Knightsbridge. I was most disappointed to learn of your negative experience at the hotel and for this I would like to apologise. I invite you to contact me directly as I would very much like the opportunity to learn more about your experience so we fully review...

Palm Harbor, Florida
Reviewed 19 September 2014

Perfect location! Our check in went smooth as silk. Room was beautiful and the staff was gracious. I used to stay in this hotel years ago when I was a flight attendant for Pan Am. I always wanted to go back and it was all I hoped for. Very short walk to Harrods and Harvey Nickol.

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Helpful?
Thank Donna T
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Donna T, Thank you very much for taking the time to review the Park Tower Knightsbridge and Welcome Back after a long break! It was a delight to read your review and we are so pleased you enjoyed your stay. We do look forward to seeing you again when your travels next bring you to London. Warm regards, Sue

San Francisco, California
Reviewed 18 September 2014

We had a fairly high room overlooking the park. The rooms are large and one entire wall is just all windows. It was quiet, extremely comfortable, and the experience was effortless. In one direction you have the hustle and bustle of Knightsbridge, a short hop to the park, and a tube stop one block away. In the other direction is...

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Helpful?
Thank Al_Amun
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Al_Amun, Thank you very much for sharing your feedback following your stay at The Park Tower Knightsbridge. It was a pleasure for our team to read of your positive experience with us and we very much look forward to the opportunity of welcoming you back to The Park Tower in the near future. Warm regards, Sue

Sunny Isles Beach, Florida
Reviewed 18 September 2014

Beautiful hotel, good location and a staff that makes staying there a wonderful experience. We had a room with and beautiful view of The Eye and Big Ben. The concierge, John, was particularly knowledgeable, pleasant, personable and professional. Loved the place and will definitely return there.

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Helpful?
1Thank ROSALYN H
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear ROSALYN H, Thank you so much for taking the time to share your review of The Park Tower Knightsbridge. We were delighted that you enjoyed your stay and were able to enjoy a luxurious Park Tower experience. I do hope we have the opportunity to welcome you back to The Park Tower in the near future. Warm regards, Sue

Costa Mesa, California
Reviewed 15 September 2014 via mobile

We just checked out of this hotel and we dumbfounded with how we were treated. As we checked in we could get no answers to any of our questions, and the women kept getting confused, which meant we weren't sure what we were paying or what services we payed for. Needless to say we just payed for $120 local call...

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Helpful?
5Thank Jill G
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Jill G, Thank you very much for taking the time to share your feedback following your recent stay at the Park Tower. Firstly though I would like to apologise for the experience to meeting the hand standards we strive for at The Luxury Collection. I would very much like to opportunity to learn more about your stay and would...

Reviewed 4 September 2014

Wow where do I start ?? I booked this Hotel for my Mum & Dad as its my Dads 65th Birthday today & I rang the Hotel to ask if poss for an Upgrade as it was a special occasion, not only did they do this but they also sent wine & chocs to the room !! My Mum &...

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Helpful?
1Thank Nikki K
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Nikki K, Many thanks for your review of The Park Tower Knightsbridge. We are delighted that your parents enjoyed their stay with us and we hope the Park Tower was the perfect backdrop for your Dad's 65th birthday! We hope to have the opportunity to welcome back you and your parents again in the near future. Warm regards, Sue

Lahore, Punjab, Pakistan
Reviewed 1 September 2014

Stayed here almost an year back in 2013 summers and we stayed for two weeks. It's a good hotel with many shops and dine ins nearby but it's not worth the money their asking you to pay. I mean 300 pounds for only their I guess classic or standard room is a lot considering they don't fullfill your demands, but...

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Helpful?
Thank Taha M
SueFinlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Taha M, Thank you very much for your feedback on The Park Tower Knightsbridge. Whilst I was happy to learn that there were aspects of your stay which you enjoyed, I was disappointed to learn that there were elements of your visit that did not meet our high expectations. Whilst out team consistently strives to deliver exceptional experience, since...

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Distinctly Knightsbridge, The Park Tower Knightsbridge, a Luxury Collection hotel, London has become the residence for global explorers looking for an authentic experience of the locale. Located just a short walk away from iconic Hyde Park, the hotel features 280 guest rooms and suites, most of them affording breathtaking views of Knightsbridge, Hyde Park and over London's skyline. Recognised as the destination authority, the hotel head concierge and his team will help uncover the hidden gems of the locale so that guests can make the most of their stay. The Park Tower Knightsbridge is also home to critically-acclaimed fish restaurant One-O-One, The Knightsbridge Lounge which serves Hyde Park-inspired afternoon tea, and The Hyde Bar, offering whiskies and cigars in an intimate and refined setting. ... more   less 

Additional Information about The Park Tower Knightsbridge, A Luxury Collection Hotel, London

Address: 101 Knightsbridge, London SW1X 7RN, England (Formerly Sheraton Park Tower)
Region: United Kingdom > England > London > Belgravia
Price Range: RM1,443 - RM3,219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Tower Knightsbridge, A Luxury Collection Hotel, London 5*
Number of rooms: 280
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Also Known As:
Sheraton Park Tower Hotel London
Sheraton Park Hotel
Sheraton London
London Sheraton
Hotel Style:
#135 Luxury Hotel in London
#147 Family Hotel in London
#222 Romantic Hotel in London
#253 Business Hotel in London
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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