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The Cavendish London

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#98 of 1,078 Hotels in London
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3,585 Reviews from our TripAdvisor Community

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Showing 3,219: English reviews
Bromley, United Kingdom
Reviewed 20 January 2015 via mobile

Stayed over night for a theatre break on 16th jan. Used car parking facility which was great. The staff at this hotel were so nice, particularly Emmanuel on concierge desk. The room was clean and comfortable but rather small. We were offered what level floor and we chose 11th which had a great view. Check in was very efficient and...

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Helpful?
Thank sallyharry3
Roy S, Manager at The Cavendish London, responded to this review

Dear sallyharry3, Jersey Boys is indeed a great show and our carpark is very convenient for our guests wishing to their car. We also offer discounted rate for our guests if they leave their car overnight. It seemed you really enjoyed your stay at The Cavendish and it is always good to hear that you were well looked after by...

Grimsby
Reviewed 19 January 2015

Always a favourite, we've stayed here on numerous occasions, usually twice a year for a trip to the theatre and some exposure to the bright lights and retail opportunities of the capital. The Cavendish beds are the amongst the very best we've ever slept in in an hotel. Rooms are always spotless. Reception and concierge services are always of the...

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Helpful?
Thank Jonothan_and_Elaine
Roy S, Manager at The Cavendish London, responded to this review

Dear Jonothan_and_Elaine, Great to have had you with us again recently. If you wish to have more information about our beds then feel free to contact us and we can inform you about the details of the bed and potential cost etc. We have had guests query this before and they have the same beds at their homes now. Thank...

Essex
Reviewed 19 January 2015

This was a Christmas present from our children which was tea at Fortnum and Mason followed by going to the Criterion Theatre to see the 39 Steps and staying at this Hotel, the great thing about the Hotel was where it was across the road to have tea and 200 yards to the Theatre and all the shops around about....

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Helpful?
Thank 165,000
Roy S, Manager at The Cavendish London, responded to this review

Dear 165000, It sounds like you had a very nice break with Afternoon Tea, a Show and staying at the Cavendish hotel. Our location could not have been better for what you were here to do. Hope you will be back in the future to try out our Pre Theatre menu as it is great value for money

New York, New York, United States
Reviewed 19 January 2015

I stayed at the Cavendish for one night with my wife. It's in a great location. Right off of Piccadilly Circus and close to the Tube. The room was small but comfortable. Since it is tucked away from the main activity of Piccadilly, it was very quiet at night. Because I was staying here on a business trip, I didn't...

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Helpful?
Thank Daniel L
Roy S, Manager at The Cavendish London, responded to this review

Dear Daniel L, Thank you for giving us your feedback on your recent business trip to London and your stay at The Cavendish. We have 5 different room types which all vary in size and by your description is seems you booked a classic room which have shower only. London prices can vary a lot and can indeed become very...

Durham, United Kingdom
Reviewed 17 January 2015

My friend and I had a superb stay at The Cavendish. At Reception Rushed was very helpful as my friend had some mobility issues. The room was excellent. Restaurant was excellent as were the staff. Will certainly stay again.

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1Thank GusChristine
Roy S, Manager at The Cavendish London, responded to this review

Dear GusChristine, Thank you for your review and for highlighting Rashed as an outstanding member of staff. Rashed recently got promoted to Duty manager in the hotel and is doing a great job. I will make sure he is made aware of your comments Overall we are happy you enjoyed your stay and hope to welcome you back soon.

Brisbane, Australia
Reviewed 17 January 2015 via mobile

Excellent location, right near Fortnum & Mason - easy walk to the tube and plenty of central locations. Good sized rooms, super modern and comfortable. Stayed 4 nights and no complaints! (Actually visited Aug 13 but won't let me set that date!)

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Thank TripItLover
Roy S, Manager at The Cavendish London, responded to this review

Dear Tripltlover, Thanks for giving us your feedback and hope you had a good journey back to Australia. We love to hear our guests comments and appreciate you taking the time out to write about it. If you stayed in 2013 then we sure left a lasting impression which is what we work for every day. Thanks again

Reviewed 16 January 2015 via mobile

Great place to stay in London. Fortnum and Mason is right across it! The rooms are lovely, and the amenities they offer are just the best. I will definitely stay here the next time I visit. And would surely recommend this hotel to other travelers! 👍☺️

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Thank Myta V
Roy S, Manager at The Cavendish London, responded to this review

Dear Myta V, Hope you are well and had a good journey back. Your praise of the Cavendish is heart warming and much appreciated. We cant wait to welcome you back with us again

Guernsey
Reviewed 16 January 2015

I have stayed at this hotel a lot previously. I nearly always stay in the penthouse suite room number 1507. This stay was booked so that my wife could see her medical consultants in the UK. The suite is on the 15th floor and lifts only go to the 14th floor. So we had to carry our heavy luggage up...

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Helpful?
1Thank GGGSarnia
Roy S, Manager at The Cavendish London, responded to this review

Dear GGGSarnia, Please accept my apologies if we failed to meet your expectations on your recent visit to The Cavendish. Our Suites are all on the 15th floor and there is indeed no lift access to that floor, there are however plans to potentially extend 1 lift to the 15th floor. We do offer luggage assistance to all our guests...

Reviewed 16 January 2015 via mobile

We stayed at the Cavendish Jan 5th we were created by lovely staff at reception and check in was straight forward and easy we had 4 room between 8girls it would have been nice to all be on the same floor but that was not super important The rooms were a nice size not enormous but big enough for 2...

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Thank Vici T
Roy S, Manager at The Cavendish London, responded to this review

Dear Vici T, Very nice to hear that you and your friends has such a great time with us. We always try to accommodate our guests request however it is not always possible to put multiple rooms on the same floor, so apologies if we were not able to provide this on the day of check in. Our staff are...

Bridgnorth, United Kingdom
Reviewed 15 January 2015

This review is a bit late as we stayed here for a few days over Christmas. We have used this hotel before when staying in London and decided to use it for our festive break even though we knew that the restaurant would be closed for lunch and dinner over this period. Breakfast was still available, of course, and room...

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Thank Patricia C
Roy S, Manager at The Cavendish London, responded to this review

Dear Patricia C, Thank you for posting your review on tripadvisor. Better late than never as they say! :-) So pleased to hear that you had a great stay with us, as stated our location is within easy walking distance to shopping, theatres, and tourist attractions making it an excellent base to explore the city. Our Exec rooms are well...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Petrichor at the Cavendish London
Petrichor at the Cavendish London
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible. ... more   less 

Additional Information about The Cavendish London

Address: 81 Jermyn St | St. James's, London SW1Y 6JF, England
Region: United Kingdom > England > London > St. James's
Price Range: RM801 - RM1,773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cavendish London 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
The Cavendish London Hotel London
The Cavendish Hotel London
Cavendish Hotel London
Cavendish London
Hotel Style:
#5 Green Hotel in London
#54 Romantic Hotel in London
#77 Family Hotel in London
#88 Luxury Hotel in London
#140 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Cavendish London staff and other travellers.
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Questions? Get answers from The Cavendish London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room in the upper floor is recommended. We had a great view from the twelfth floor.”
 of 5 bubbles solvorl, 5 Dec 2016 | Read review
“US travelers may want to upgrade to a larger room.”
 of 5 bubbles adambJ5342NV, 1 Dec 2016 | Read review
“Try asking for upper floors facing the Westminster Abbey, the view is incredible.”
 of 5 bubbles SHERLOCKSanDiego_ca, 1 Dec 2016 | Read review
“Excellent views on high floors, though some street noise when facing east.”
 of 5 bubbles FigParTrip, 30 Nov 2016 | Read review
“All rooms good.”
 of 5 bubbles 283janetp, 27 Nov 2016 | Read review
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