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BEST WESTERN Burns Hotel Kensington

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1,198 Reviews from our TripAdvisor Community

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Showing 867: English reviews
Sandnes, Norway
Reviewed 6 days ago NEW

I stayed in Best Western Burns Hotel a couple of nights in November, and was over-all pleased with my stay. This room was not bad at all, and in an ideal location: Very close to Earl's Court tube station, and withing walking distance of Hyde Park etc. It was super easy to get around from here! Lots of restaurants nearby...

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Thank Elin_BS
Frome, United Kingdom
Reviewed 1 week ago

Booked a single room at this hotel just minutes from Earls Court underground and overlooking Barkston Gardens. The room is compact for a single room but comfortable and did not lack anything that you needed. Bathroom with bath and shower; comfortable single bed, everything clean and tidy. The windows can be opened as there are no heating controls and it...

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Thank lgmsomerset
Los Angeles, California
Reviewed 1 week ago

We spent 4 nights at the BW Burns hotel. The hotel is conveniently located in a nice neighborhood near the Earls Court underground station on the Piccadilly line. We used this line to see most of the main London sights..including the theater district and a football/soccer game at arsenal stadium. The hotel staff was very nice. They took special requests...

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Thank LSJ6
Somerton
Reviewed 2 weeks ago

Adequate room but the stay was made by the friendliness of the staff and their willingness to go the extra mile to help. Food reasonable for the price. Location good for those arriving from the west and easy for accessing London at a moderate price

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2Thank ChurchSettle
Connie F, Manager at BEST WESTERN Burns Hotel Kensington, responded to this review

Thank you for your review. We are so pleased to hear you had such a great stay with us. Thank you for selecting the Best Western Burns Hotel and taking the time to review the hotel. We look forward to your next stay. Best wishes, Manu

Wakefield, United Kingdom
Reviewed 2 weeks ago

Wasn't expecting a palace as it was a theatre/hotel deal but the hotel was clean, if a little outdated in parts. Good position near to tube, local shops, pub restaurants etc. Staff really helpful, smiley and chatty. Were able to leave our cases on our check out day and collect later so making it easy to do some baggage free...

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1Thank Pauline T
Connie F, Manager at BEST WESTERN Burns Hotel Kensington, responded to this review

Thank you for your review for Burns Hotel. It's great to see that you were overall happy with room and the location of the hotel, which is very suitable for getting into the heart of London. I'm glad you were happy with everything apart from delay getting your gluten free breakfast. This will be addressed in the near future so...

Belfast, United Kingdom
Reviewed 3 weeks ago via mobile

I have not stayed in this hotel yet but I would just like to give a mention to Lorna on reception who REALLY helped me out with my booking enquiry today! I can not speak highly enough of her and how much I appreciate her friendly, helpful phone manner and professionalism. I am really looking forward to my family visit...

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1Thank Kathryn G
Connie F, Manager at BEST WESTERN Burns Hotel Kensington, responded to this review

Thank you very much for your amazing review and your kind words! See you soon. Regards Manu

Bendigo, Australia
Reviewed 3 weeks ago

After arriving at this hotel at around 7.30 am following a long flight, we asked reception could we store our luggage until checkin time, we were told that yes that would be fine and that they had a room that had been checked out of earlier that day and that they would immediately have it serviced to allow us early...

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Helpful?
Thank Trina G
Connie F, Manager at BEST WESTERN Burns Hotel Kensington, responded to this review

Thank you for taking the time to review Burns Hotel following your recent stay with us. It is always lovely to read when guests expectations have been met, and thank you for the truly positive feedback also thank you for mentioning about our great location. I will make sure to pass on your lovely comments to our staff. Best Wishes,...

Verbier, Switzerland
Reviewed 3 weeks ago

Considering where it is a great place for cheap. Got upgraded to a massive room on the ground floor which worried me but it wasn't noisy. The rooms are clean if not a little dated. Great nights sleep. Defiantly staying again!

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Thank TobyMall76
Connie F, Manager at BEST WESTERN Burns Hotel Kensington, responded to this review

Thank you for the amazing review! We are happy to hear you had a great experience and that you loved the service and comfort. Regards Manu

Rome, Italy
Reviewed 3 weeks ago via mobile

I just wonder why this hotel has bad reviews!! TripAdvisor writers , do you know the difference between a hostel- 2 3 4 5+ star hotel?? If so , you know that this is a 3 star.. what does this mean ? Rooms and facilities are clean and simple, basic reception/ hall area , this is it , low cost...

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2Thank SelectedToursItaly
Connie F, Manager at BEST WESTERN Burns Hotel Kensington, responded to this review

We are happy to hear you had a great experience and that you loved the service, the comfort and our lovely team! Please do not hesitate to contact us at any time for the future reservations and the best deal. Once again thank you for your kind words and recommendations. Regards Manu

Rotterdam
Reviewed 4 weeks ago

The hotel is on a side street of the Earl’s Court Road, 5 minutes walk from Earl’s Court Station. The front of the hotel overlooks the Barkston Gardens, a pleasant area of trees, regrettably fenced in and no possibility to enter. The hotel has an elevator to the floors, lots of fire emergency exits as this hotel is really a...

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4Thank Marsgoddess
Connie F, Manager at BEST WESTERN Burns Hotel Kensington, responded to this review

Thank you for taking the time to review Burns Hotel following your recent stay with us. It is always lovely to read when guests expectations have been met, and thank you for the long truly positive feedback also thank you for mentioning about our great location in detail. I will make sure to pass on your lovely comments to our...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning

Additional Information about BEST WESTERN Burns Hotel Kensington

Address: 18-26 Barkston Gardens | Kensington, London SW5 0EN, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM407 - RM803 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Burns Hotel Kensington 3*
Number of rooms: 104
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Also Known As:
Best Western London
London Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Burns Hotel Kensington staff and other travellers.
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Questions? Get answers from BEST WESTERN Burns Hotel Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the biggest room they have!”
 of 5 bubbles LSJ6, 26 Nov 2016 | Read review
“rooms facing the Barkstone Gardens have a lovely view out the window, especially from higher floors.”
  • room 207, in room safe, with ample space for big laptop and bag
  • room 207 , view towards the window
  • cupboard that holds the in room safe
  • room 207, view on Barkston Gardens, looking to the left
  • room 207 bathroom with sink, toilet, and bath
  • room 207, view on Barkston Gardens, looking to the right
  • view from window of room 207
  • room 207, view towards the door
 of 5 bubbles Marsgoddess, 3 Nov 2016 | Read review
“Sorry guys look for another hotel somewere else.”
 of 5 bubbles happyexplorer519, 15 Oct 2016 | Read review
“All are OK . its London so dont expect large rooms at a medium price.”
 of 5 bubbles 845graemew, 10 Oct 2016 | Read review
“No air so basement probably good place or first floor as elevator is a closet”
 of 5 bubbles yerduamtl, 10 Sep 2016 | Read review
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