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K Hotel Kensington

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Traveller (9)
Room & Suite (20)
Dining (7)
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Overview
  • Excellent37%
  • Very good21%
  • Average8%
  • Poor10%
  • Terrible24%
1 week ago
“Very happy with our one night stay”
17 Apr 2018
“Good Hotel with a good location”
AMENITIES
Free Wifi
Non-Smoking Hotel
Free Parking
Breakfast included
Pool
Restaurant
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (37)
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11 - 15 of 19 reviews
Reviewed 11 April 2018

Having booked this hotel through Booking.com several months in advance for a weekend trip, K Hotel Kensington decided two weeks before the trip to cancel my reservation under the reason of ‘invalid card’. However, they have since stopped responding to Booking.com to provide the evidence...More

3  Thank Elhall90
Response from Emmanuel S, Guest Relations Manager at K Hotel KensingtonResponded 12 April 2018

Dear Elhall, I have read your comments and do sincerely apologise. This is not what you should have experienced but there is nothing malicious or of bad intent for which you were targeted. It is also not true that no response or pending investigations had...More

Reviewed 6 April 2018 via mobile

Really nice hotel, the decor inside is beautiful and clean, staff are attentive and helpful. Only thing id suggest is a bin in the room as we couldnt put our rubbish anywhere as the bin in the bathroom was to small other than that though...More

1  Thank Holly S
Response from Emmanuel S, Guest Relations Manager at K Hotel KensingtonResponded 7 April 2018

Dear Holly, Thank you very much for your kind comments & the fact you enjoyed staying at our brand new 4 star hotel so much, is great to read. I also do sincerely apologise for some of your negative experiences which have been noted &...More

Reviewed 1 April 2018 via mobile

Great location from the underground station at Gloucester Road, only a 5 minute walk. This hotel is 10 minutes walk to The Natural History Museum. The hotel it self is lovely. Recently refurbished. Our room was lovely with a good size room and ample sized...More

2  Thank Nick H
Response from Emmanuel S, Guest Relations Manager at K Hotel KensingtonResponded 7 April 2018

Dear Nick, Thank you very much for your kind comments, very happy anniversary & the fact you enjoyed staying at our brand new 4 star hotel so much, is great to read. I would love to welcome you back as a valued customer and to...More

Reviewed 30 March 2018

We booked this hotel at the very last minute due to the DLR strike impacting my family members plans to commute to their conference from my flat. As mentioned in the reviews we read on booking.com, the hotel has recently been refurbished and generally looks...More

4  Thank Kari M
Response from Emmanuel S, Guest Relations Manager at K Hotel KensingtonResponded 7 April 2018

Dear Kari, Thank you for your comments. However, I would like to politely disagree and clarify some important facts you have chosen to leave out or at least not explore. 1. As a brand new, newly rebuilt 4 star hotel, you would fully expect each...More

Reviewed 29 March 2018 via mobile

Stayed here for one night in family room. Very clean, very comfortable and very stylish. Newly refurbished rooms are great and shower room excellent. Staff very friendly and continental breakfast very good. Gloucester Rd tube a short walk. I would definitely stay here again. Could...More

Thank ilovegoldens
Response from Emmanuel S, Guest Relations Manager at K Hotel KensingtonResponded 7 April 2018

Dear sirs, Thank you very much for your kind comments & the fact you enjoyed staying at our brand new 4 star hotel so much, is great to read. I would love to welcome you back as a valued customer and to that end, please...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$131 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$131 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (9)
Room & Suite (20)
Dining (7)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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mb552
21 April 2018|
AnswerShow all 2 answers
Response from Nick H | Reviewed this property |
Yes there is a lift and air conditioning between but there was not a fridge in the room we stayed in.
1
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Room Tips
"Rooms are all excellent. Not overly big but spotless"
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"Stay clear - The hotel has no idea what customer service is and the staff are unhelpful"
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"Don't stay here"
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