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    Kensington Rooms

    #1,010 of 1,089 Hotels in London
    6.9 km from London centre
    • Free Wifi
    • Room Service
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    131-137 Cromwell Road | Courtfield Gardens, London SW7 4DU, England
    09/04/2017 10/04/2017
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    Standard Room

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    Free Cancellation
    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Reviewed 25 April 2016

    Friendly staff, clean amenities, good size room however..... Appalling plumbing regarding hot water and actual water flow from the shower....issues with this 3 of my 4 days there. Also had issues with the TV signal, very poor and not watchable at certain times. I'd stay...More

    Review collected in partnership with Amoma.com
    Reviewed 23 April 2016 via mobile

    Upon arrival we were greeted by a lovely reception area, thinking 'this place looks posh'. After checking in with what could possibly be the rudest encounter ever with the male receptionist we made our way to the lift which looked like something from 50 shades...More

    Reviewed 14 April 2016 via mobile

    We checked in at 1.30pm on 12th April 2016 entered our room on 4th floor encountering a window blocked with blue tarpaulin on the way. The room was a box with a tiny bed no room to swing a cat! The paint was peeling away...More

    Response from Guest S, Guest Relations Manager at Kensington Rooms

    Dear Melissa H, Thank you for taking the time to give your feedback regarding your experience at the Kensington Rooms Hotel. We would highly appreciate if you could forward your feedback to our front office team at frontoffice@lhcollection.co.uk, so that we can take a further...

    Reviewed 10 April 2016 via mobile

    Don't know where to start with this review but let's have a go. Tiny cell like room. Broken mouldy shower. Broken toilet seat. Noisy. Didn't feel clean. Uncomfortable bed. Reception and other areas stunk and lift looked terrible. Staff on reception rude and unhelpful. Building...More

    Response from Guest S, Guest Relations Manager at Kensington Rooms

    Dear Jason B, Thank you for taking the time to review Kensington Rooms Hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible facilities and service has always been...More

    Reviewed 22 March 2016

    My wife and I entered the hotel in trepidation having read the many scathing reviews of the hotel on this site. It is evident from first observations of the reception area the hotel is in need of some major renovation, however, it was clean and...More

    Response from Guest S, Guest Relations Manager at Kensington Rooms

    Dear Guest, Thank you for your review. We are so pleased that you had wonderful stay with us at Kensington Rooms Hotel. We genuinely want all of our guests to have a relaxing and memorable stay. We are a stone's throw away from many of...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
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    Room/Suite (56)
    Bathroom (41)
    Hotel & Grounds (14)
    View from Room (8)
    South Kensington
    With its ivied mews, row upon row of
    Poppins-esque white washed mansions, and
    placid garden squares, it's easy to see
    the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park
    and Kensington Gardens, as well as the
    largely child-friendly and mostly free
    Museum Quarter (not to mention more major
    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Lj K
    We booked on impulse but are now deeply regretting our decision! Whilst this may not be the biggest issue with this hotel, my partner and I were disappointed to read that many double rooms had 2 singles pushed together. This feels like false adversing as we instantly dismissed any twin rooms on these grounds. Please could hotel staff confirm if we have been assigned to a room with a double bed or 2 single beds this Saturday (7th) night?
    3 November 2015|
    Answer Show all 5 answers
    Response from Aaron M | Reviewed this property |
    It is not unusual for UK, or indeed Irish, hotels to push beds together like this. It is not something that bothers me particularly.
    Katrina C
    I am getting a bit worried as I am due to stay at this hotel tonight for 3 nights and am now dreading a bad experience. We are travelling up from Cornwall and it is for a special break for my daughter.
    23 June 2015|
    Answer Show all 4 answers
    Response from Frank M | Reviewed this property |
    Avoid this place, if you want to enjoy your stay in London. Holiday Inn or Best Western are better in the area.
    Please can someone suggest a spacious double room number( so that I can ask if that room is available on my dates ) with a clean bathroom?
    20 January 2015|
    Answer Show all 7 answers
    Response from Guest S | Property representative |
    Dear Sir/Madam, Thank you very much for your enquiry and your interest in our business. Please kindly note that all our bedrooms have spotlessly cleaned bathrooms and we have a number of comfortable and spacious double rooms... More
    Room Tips
    "Go somewhere else not to Kensington Rooms 13 Castletown Road."
    EcoBarns, 7 months agoRead review
    "I wouldnt even bother booking for here at all!"
    MrBellyElliot, 9 months agoRead review
    "If you have a disability or mobility problems ensure prior to booking you get a room on the level without..."
    Mike T, 9 months agoRead review
    "pick another hotel"
    stvnp6, 10 months agoRead review
    "Best choice is to avoid altogether."
    Mark G, 10 months agoRead review
    "Listening to comments from other guests there are no good rooms at this dump."
    G9407GHpeterr, 10 months agoRead review
    "There doesn't appear to be any really 'good' rooms"
    julie7720152016, 10 months agoRead review
    "If you're travelling on a budget give it a go, if not go elsewhere!"
    Kinver58, over a year agoRead review
    "do not book this hotel"
    Vero1943, over a year agoRead review
    "Yes the bathroom needs a little bit refurbishment and quite small"
    magincetooo, over a year agoRead review
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