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Hotel Moonlight

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Hotel Moonlight
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127 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Reviewed yesterday NEW

We spent 1 night at the Hotel Moonlight and had the best checking-in experience ever. The woman at the reception was genuinely caring. She brought us to the room, ensured everything was fine and even called 5 minutes later to check if we needed anything else. The room was small but very nice. Free chocolate helped as well to make...

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Helpful?
Thank Julia B
Reviewed 1 week ago NEWvia mobile

Firstly, excellent front desk staff. Joao in particular resolved a problem I had with my room by moving me to another and personally moved my bags while I was out for the day. Always friendly and helpful. Room and bathroom were nicely appointed . It is not often you get a deep, wide useable bathtub and heated towel rack in...

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Thank Laila K
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Lailia, Thank you for your lovely review and we hope you enjoyed your trip in London. A positive review always keeps our spirits up. We are delighted to hear that our service and the room met your expectations. It was a pleasure to have you as our guest. We are looking forward welcoming you back to the hotel soon....

Newcastle, Australia
Reviewed 1 week ago via mobile

Nice comfy hotel with easy access from Earls court underground. 1 night stay while transiting through London. We we greeted at reception and assisted to our room by the gentleman on duty. Checkin and check out we're simple. The room was tidy and comfortable and suited our purpose for the night. No hesitation in recommending this hotel for a stay!

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Thank Ivan_Son
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Ivan, Thank you for writing a review on Tripadvisor after your recent stay with us. We are delighted to hear that our service and the room met your expectations and we make your journey more convenience and comfortable. It was a pleasure to have you as our guest. We are looking forward welcoming you back to the hotel soon....

Helsinki, Finland
Reviewed 1 week ago

I had booked for a single room but was upgraded to a double room on arrival. Very friendly and helpful staff at the reception. The room had everything I needed and was clean and quiet. I suffered from a terrible cold during my stay in London and having a cosy room with tea-making facilties helped to keep my spirits high.

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Helpful?
Thank 907laura1026
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Laura, Sorry to hear about your cold during your trip in London... but we are delighted to hear that our room and service made your stay in London more comfortable. Thank you for a positive review and we are looking forward to service you again soon. Kind regards, Candy Li

Dubai, United Arab Emirates
Reviewed 1 week ago

Great spot in Kensington area, walking distance to perfect British pubs (that also offer traditional English Breakfast), museums, and local charm... close to the Earls Court stop on the Picadilly Line, which makes all other London sight-seeing spots easy to get to! The rooms was perfect, comfortable, and quiet. The staff was incredibly helpful and sincere. I would highly recommend...

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Thank Megan H
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Megan Thank you for writing such a wonderful review review on Tripadvisor after your recent stay with us. We are delighted to hear that our service and the room met your expectations and you enjoyed your trip in London. Thank you again for your recommendation and we are looking forward to service you again soon. Kind regards, Candy Li

Shropshire
Reviewed 1 week ago

This is a lovely, very friendly hotel that is situated in a convenient location close to Earls Court underground station. The Club rooms are luxuriously appointed with a very comfortable bed and complimentary soft drinks and snacks in the mini bar. The location is very quiet and as a returning guest, I am always certain of getting a great night's...

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Thank CeeJay22
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear CeeJay, Thank you for writing a review on Tripadvisor after your recent stay with us. We are delighted to hear that our service and the room met your expectations. It was a pleasure to have you as our guest and it is always great to receive positive comments. Thank you for such a wonderful review and we are looking...

Reviewed 2 weeks ago via mobile

The room was spotless and, as shown, quite small but nicely appointed. The staff was friendly and helpful. (The desk clerk lent me her iPhone cord!) And the price was lower than comparable placed in the neighborhood, probably because it's new. The Earl's Court location is convenient to everywhere: close to Chelsea and Kensington shopping by bus, on the Picadilly...

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Thank Margaret B
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Margaret, Thank you for sharing your review with us after stay at Hotel Moonlight. I am pleased to hear you enjoyed your overall stay with us. We are looking forward welcoming you back to the hotel soon. Kind regards, Candy Li

State College, Pennsylvania
Reviewed 2 weeks ago

I use the Bowie pun since I was in London for a concert celebrating his 70th birthday. I arrived at the hotel around 9:30 and asked Cindy at the desk where I could get a bowl of ramen or udon nearby. She pointed me in the direction of one but forgot the name. She just a little later with the...

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Thank Bryan S
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Bryan, Thank you for taking the time to post a review of our property after your recent stay at Hotel Moonlight. I am pleased to hear you have enjoyed your trip and we were able to make your stay a memorable one. We are all looking forward to welcoming you back in the future. Kind regards Candy Li

Geneva, Switzerland
Reviewed 2 weeks ago

I've spent a weekend in this hotel that looked to me as recently renewed. The location is perfect for sightseeing and walking distance from Earl's Court Metro station. The area around offers also some nice restaurants and place where having breakfast since the hotel doesn't serve it. I took a single room and was quite tiny, same for the bed...

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Thank Skonsy
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Skonsy, Thank you very much for choosing our hotel and for sharing your feedback with us. Unfortunately we offer a standard single bed which may be too small for you. We highly recommend in the future to stay in our double room which may be more suited to your needs. Please reach out for us for your next stay...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Luckily got one of the few NYE rooms available and this was a good choice. Friendly and helpful staff running a warm and clean hotel. Bathrooms are always a 'thing' with me and ours was spotless! As it was the last room we were in the basement. The only downside was having to listen to the rumbling of subway trains...

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2Thank Paul N
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Paul, Thank you very much for choosing our hotel and for sharing your feedback with us. It is my great pleasure to serve you personally. Unfortunately due to the popularity on NYE day, we cannot allocate our quietest / upper floor room but please reach out for us for your next stay so we can make sure you can...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
We are boutique hotel situated in vibrant and cosmopolitan Kensington. We opened our doors in the summer of 2016 and offer 23 sumptuous rooms. Situated in an elegant Victorian property we are perfectly located close to the museums, Hyde Park and high street and luxury shopping. With all the main transport links nearby, Hotel Moonlight is the place to explore and experience London. All our rooms are luxuriously appointed and benefit from flat screen smart TV's, triple soundproofed windows and all the comforts you would require including complimentary high speed Wi-Fi. Whether it is for business or pleasure, our friendly and helpful team are always at hand to ensure our guests have a relaxing and enjoyable stay. We look forward to welcoming you to Hotel Moonlight. ... more   less 

Additional Information about Hotel Moonlight

Address: 9 Knaresborough Place | Earl's Court, London SW5 0TP, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM545 - RM925 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Moonlight 3.5*
Number of rooms: 23
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Moonlight staff and other travellers.
3 questions
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Questions? Get answers from Hotel Moonlight staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Service!”
 of 5 bubbles 191lucasp, 21 Dec 2016 | Read review
“Rooms are well sound-proofed so no issues”
 of 5 bubbles Ncas, 15 Dec 2016 | Read review
“Rooms on the third floor are quiet.”
 of 5 bubbles elinvic, 13 Dec 2016 | Read review
“We got the club rooms which I think were relatively more spacious than others at a relatively good price.”
 of 5 bubbles cynthiamakhoul, 11 Dec 2016 | Read review
“Pitch in a bit more and go for Executive rooms”
 of 5 bubbles Nodumbblonde99, 3 Dec 2016 | Read review
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