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The Royal Horseguards

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#97 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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4,267 Reviews from our TripAdvisor Community

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Showing 3,920: English reviews
Sydney, Australia
Reviewed 9 May 2015

Like most of us these days, I've stayed in hotels all over the world. A bed is a bed, a breakfast is a breakfast, a bathroom is a bathroom. Sure the quality may differ with the number of stars, but what really makes for a memorable stay is the personal interactions with the staff. The Royal Horseguards is a once...

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Helpful?
1Thank Sean L
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Sean L, Thank you so much for reviewing your experience at the Royal Horseguards Hotel. I am delighted that you had a great stay with us, we love to take the time to get to know all of our guests here so it is great to hear that Robert our Guest Relations Manager was able to really personalise your...

Southwell, United Kingdom
Reviewed 9 May 2015

Room 635 was classed as an Executive room. Shower smelt of stagnant water. The bed whilst large was extremely hard and very uncomfortable leading to back ache for over 36 hours. Worst of all the view from our window was of a fire escape and window ledge covered in bird lime - see attached photos.

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Helpful?
1Thank Peter H
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Peter H, Thank you for your review of your recent stay with us at The Royal Horseguards Hotel. Please accept my most sincere apologies for any disruptions that you have experienced with us. I would like to assure you that I take all guest feedback into consideration and have reviewed your comments with our Senior Management Team. I understand...

New York
Reviewed 9 May 2015

Here are the pro's: I had a beautiful view of the London Eye on the 8th floor. Service was impeccable (thank you James) - my initial hotel room had no view (which I paid for) and that was rectified. On another night I heard strange sounds coming out of my room as was about to enter (my colleague who was...

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Helpful?
1Thank BellaGal00
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear BellaGal00, Thank you very much for taking the time to review The Royal Horseguards Hotel and for sharing your experience of your recent stay with us. I am delighted that you had a wonderful view on the 8th floor with a beautiful view of the River Thames and the London Eye. I am pleased that the team provided good...

Norwich, United Kingdom
Reviewed 8 May 2015

We stayed in room 206 I think, on check in the reception staff did warn us it had no view, we where shown to the room and the reception was right the view was of just brickwork and windows but we didn't care the room was fantastic, well laid out luxury settings, gigantic bed too, in the bathroom was a...

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Helpful?
Thank johno g
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Johno g, Many thanks for taking the time to share your review of your recent stay with us at the Royal Horseguards Hotel. I am delighted to see you chose to stay with us when visiting London and had an amazing stay with us. Thank you for sharing your fabulous comments regarding the dinner you had in our One...

Leyland, Lancs
Reviewed 7 May 2015

Excellent visit, staff were freidnly and most helpful, room was well appointed and all you need for a short break in London. Close to all sites , handy for walking site seeing and the river, Westminster, The Mall etc

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Helpful?
Thank magicmagic1
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear magicmagic1, Many thanks for taking the time to share your review of your recent experience at the Royal Horseguards Hotel. I am delighted that you had an amazing stay with us. Indeed we are privileged to be perfectly positioned in the historic heart of London alongside the River Thames and only a short walk away from London’s attractions, great...

Morristown, NJ
Reviewed 7 May 2015

I just returned from my second stay at the Royal Horseguards and can't wait to get back. The staff at the hotel are very professional, welcoming and go out of their way to make guests feel valued. Both rooms i stayed in were surprisingly large compared to other hotels I've stayed at in London. The beds are firm and very...

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Helpful?
Thank jwheller
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Jwheller, WOW thank you so much for your kind and thoughtful review of your recent visit to the Royal Horseguards Hotel. I am utmost delighted that you had a wonderful stay with us and that you can’t wait to return; these are the reviews we love to read and cannot wait to welcome you back! I am pleased to...

London, England, United Kingdom
Reviewed 6 May 2015

We stayed 3 nights (so plenty of time to get a real feel for the hotel) arriving about 2pm on Saturday. The staff are all wonderful and service was exceptional. Due to co-ordinating with my husband who had flown in from the US, we were too early for our room, but were offered somewhere to shower and freshen up so...

Review collected in partnership with this hotel
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Helpful?
Thank Tricia R
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Tricia R, Thank you for taking the time to share your review of your stay at the Royal Horseguards Hotel. I am delighted to read of what a fabulous stay you had with us in one of our bedrooms that overlook the River Thames and the London Eye. I was pleased to hear that you were happy with the...

Sydney, Australia
Reviewed 6 May 2015

This is the second time we have stayed at The Royal Horseguards and with two Underground stations and both the Embankment and Westminster piers all less than a five minute walk away think it. is one of the best hotels in London particularly if you want a base from which to explore all that London has the offer. And the...

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Helpful?
Thank Sue A
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Sue A, Greetings from London to Australia! Thank you so much for reviewing the Royal Horseguards Hotel and for sharing your experience with us. I am absolutely delighted to read that it was your second time staying with us and you had a lovely stay to which all of our team were helpful through your journey; this is what...

Geneva, Switzerland
Reviewed 5 May 2015

We have been fully satisfied by the location very central, the design of the decoration mix of old fashion and modern, with a very good taste, but the most value of this hotel is clearly the employees. All of them will make your stay a pure pleasure. The room was extremely clean, bed comfortable. I was just wondering if the...

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Helpful?
1Thank Smith C
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Smith C, Greetings from London to Switzerland. Many thanks for taking the time to share your review of your recent experience with us at the Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us in one of our bedrooms that overlook the River Thames and the London Eye. I am pleased that you liked...

Reviewed 5 May 2015 via mobile

Enjoyed afternoon tea here with my Mother, who was staying in a beautiful room in the hotel, overlooking the river.Really helpful staff and the food was gorgeous - creative and delicious! One of the best I've ever had. The whole place felt like a retreat from the bustle of the city - but in such a convenient location!

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1Thank ettie_oakley
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ettie_oakley, Many thanks for taking the time to share your review of your recent experience with us at the Royal Horseguards Hotel. I am thrilled that you had a great stay with us in one of our bedrooms that overlook the River Thames. I am also pleased that you had an enjoyable Afternoon Tea with us here at the...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Executive Double Room with Street View (61)
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Executive KIng Room with Romantic Turndown (73)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: RM1,115 - RM1,702 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#85 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
67 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Given the choice, go for a river view!”
 of 5 bubbles mikeg178, 17 Jan 2017 | Read review
“I contacted the hotel upon booking to let them know it was our honeymoon. They gave us a complementary upgrade with a view of the river. ”
 of 5 bubbles 532kennethf, 16 Jan 2017 | Read review
“We stayed on the 7th floor and was very quiet.”
 of 5 bubbles alpha43, 10 Jan 2017 | Read review
“River view is a must”
 of 5 bubbles Loredanacarter, 10 Jan 2017 | Read review
“Waterloo Suite”
 of 5 bubbles 557carolinew, 9 Jan 2017 | Read review
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