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The Royal Horseguards

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#100 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Royal Horseguards
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4,452 Reviews from our TripAdvisor Community

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Showing 4,090: English reviews
Orlando, Florida
Reviewed 24 May 2015

The most beautiful hotel we have been in, and we travel A LOT! Louis is the best concierge and met our every need. Food in bar & restaurant excellent. Be sure to enjoy the breakfast buffet!!!!!!!!!!!!

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Helpful?
2Thank Jillian V
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Jillian V, Greetings from London to Florida! Many thanks for your kind 5* review of your recent stay with us at The Royal Horseguards Hotel. I am thrilled that you had an amazing stay and for mentioning that The Royal Horseguards Hotel is the most beautiful hotel you have stayed in; what a lovely comment! Reviews like yours are...

Reviewed 24 May 2015 via mobile

We've stayed here before on special occasions and always received a warm welcome from every member of staff at all times. We booked a deluxe room this time, which whilst compact, was nicely fitted out and decorated. It was very busy for breakfast on Sunday morning. Whilst we had to wait 15 mins for a table, staff were very organised...

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Thank BrynDHughes
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear BrynHuges, Welcome back! Thank you so much for your kind 5* review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had an amazing stay with us. Please be assured that I have shared your feedback with our Food and Beverage Operations Manager regarding the quality of breakfast and the variety of...

Reviewed 22 May 2015 via mobile

Absolutely beautiful hotel, with attentive, obviously well trained staff, the customers really are treated like royalty here! Perfect place to stay for a special weekend away. Nothing is too much trouble. We didn't have breakfast but we did grab some food in the evening from the bar, slightly overpriced at £40 for a couple of cheeseburgers but we expect to...

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Helpful?
1Thank LouiseGarry
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear LouiseGarry, Thank you so much for your kind 5* review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us to whom you were treated like royalty; we wouldn’t want you treated any other way! I am pleased to share your thoughtful feedback with the team regarding...

Reviewed 21 May 2015 via mobile

Everything about this hotel.says class .From the name to the decor the service and food wrap it all up with its venue and it makes for an amazing experience. Special.mention to the staff who even though busy were attentive to.your every need and the afternoon tea looked amazing unfortunately my busy schedule did not allow me to indulge I will...

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Helpful?
Thank rushrushrush68
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear rushrushrush68, Many thanks for sharing your 5* review of your recent stay with us. I am thrilled that you had an amazing stay to which you received outstanding service. I am delighted that your overall stay with us was an amazing experience, from the décor to the venue and the food. Please be assured that I have shared your...

Southend-on-Sea, United Kingdom
Reviewed 21 May 2015

First class service from all staff. Sat out on veranda, nice new furniture and outside heating when it gets cold. Staff were always smiling nothing to much for them. Nice and central for meeting friends. Thanks to Mitchel de Kok (guest relations manager). Looking forward to going back!!!!

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3Thank Toddie B
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Toddie B, Thank you for sharing your 5* review. I am delighted that you had an amazing stay with us to whom you received first class service from all of the team; we aim to deliver the best possible experience for our guests upon their stay. I am pleased that you made full use of our outdoor Terrace accompanied...

Tallinn, Estonia
Reviewed 21 May 2015

I was staying for 2 nights in this hotel and was unpleasantly surprised by the room quality for the 5* hotel. My room's bathroom had very awful smell. I guess something was wrong with the ventilation there. Also, I have got a room with twin beds and each bed had wheels without any breaks, so it moved uncontrollably when I...

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2Thank SupremoEst
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear SupremoEst, Thank you for sharing your review of your recent experience with us. We are very disappointed to hear of your experience on this occasion, please do accept our sincere apologies. Please be assured that i have shared your comments with our Senior Management Team who have taken your feedback into consideration. Please contact me on 02078393400 so we...

Dorset
Reviewed 21 May 2015

We had the absolute pleasure of staying at this hotel for our 25th Wedding Anniversary weekend in early May. What a treat to be greeted with champagne at reception, another bottle of bubbly with chocolates in our room (thank you very much for that lovely surprise!) and all the luxury amenities you would expect from a hotel of this standard....

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2Thank ScoobyBaby
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ScoobyBaby, Many thanks for taking the time to share your wonderful 5* review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that we were your preferred choice when spending such a special occasion such as your 25th wedding anniversary, congratulations! We really do appreciate all guest feedback as it is only through comments...

Cape town
Reviewed 21 May 2015 via mobile

Stayed at the Royal Horse Guards last week while in London for business. Have stayed before and have to say, the staff were very friendly and helpful. Walking to work on the river via the park was very pleasant and the tulips were in bloom. I have two criticisms. Be sure to ask for a river facing larger room when...

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Thank Fathima D
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Fathima D, Thank so much for taking the time to share your review. It is gratifying to know that you had a pleasant stay with us. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. Please be assured that I have shared your comments...

Santa Fe, New Mexico
Reviewed 20 May 2015

This is the first time we've stayed at the Royal Horseguards and we would certainly stay there again. The location is excellent, just across the road from Embankment tube station and right by the Hungerford Bridge across to the South Bank with the National Theatre, Festival Hall & Tate Modern. At first we were given a 'compact' room on the...

Review collected in partnership with this hotel
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Thank Brenda022_11
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Brenda022_11, Greetings from London to New Mexico! Many thanks for your kind review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a wonderful stay with us in one of our bedrooms that overlook Whitehall Gardens and the London Eye. I am pleased that the team went above and beyond to...

Retford, United Kingdom
Reviewed 20 May 2015

From the second we arrived to the moment we (reluctantly) left, we were treated like Royalty. This was my mums first visit to London (and her birthday) and the Royal Horseguards went above and beyond the call of duty to make our stay excellent. I had informed the hotel beforehand that this was a special occasion and was touched to...

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Thank christie m
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear christie m, WOW thank you so much for taking the time to share your review of your recent stay with us at The Royal Horseguards Hotel. I am thrilled to read your review and to learn that you has an amazing stay with us and were treated like VIP’s; what a lovely comment! I am delighted that the team...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Executive Double Room with River View (64)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: RM1,223 - RM2,108 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#88 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
79 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do upgrade to the 8th floor for excellent river views!”
momofthreepa, 19 Apr 2017 | Read review
“Bigger beds would be good but it really didn't make a difference on our overall rating. ”
rileyw379, 19 Apr 2017 | Read review
“Bring your converter since the outlet they provided for American tourists failed to function for us. ”
CelsoNYC, 18 Apr 2017 | Read review
“River view rooms are worth the extra ! ”
LYNNEP381, 17 Apr 2017 | Read review
“A room with a view of the Thames is a plus.”
19papa47, 13 Apr 2017 | Read review
5 of 5