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We stay there for 4 nights and the room was big and cosy. The staff was super friendly. Also it was wery clean room. The breakfast was great, the real english one.I will recomended this hotel beacouse of the location and a comfortable room.
We stayed here on the 2nd of December for one night as it is only a short 15 minute walk to Winter Wonderland at Hyde Park which makes it the perfect location. When we got there we were upgraded to an executive room on floor...More
1 Thank christiejanex
Response from Debra G, Manager at Hilton London MetropoleResponded 7 December 2017
We are absolutely delighted to read that your stay at our hotel was so enjoyable and we will be pleased to share your wonderful review with the entire team who are so proud to deliver outstanding service and ensure all our guests experience...More
Hotel is very well positioned, connected and has good view to West London.
Rooms are rather old fashion, no so big, but with all elements needed.
Staff is kind, silent, very supportive and ready to meet all guest's requirements, in order to improve customer experience....More
The hotel was old and run down. There were three of us and we stayed in the Triple room. The room was dark, small and cold. Television didn't worked properly, the air-conditioner didn't work properly. The hotel has this moto " make it right" which...More
Basically a hotel showing its aged. It has been spiffed up here and there, but is is a quick make-over. I was here for a conference of 1400 people, and that is way over capacity for this hotel. Moving around at other than ground floor...More