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Hilton London Metropole

5,107 reviews
#592 of 1,076 Hotels in London
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Traveller (1127)
Room & Suite (407)
Dining (96)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(250 reviews)
“edgware road”(234 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: SAVE UP TO 25%
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Reviews (5,107)Write a Review
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1 - 5 of 4,198 reviews
Reviewed yesterday

We stay there for 4 nights and the room was big and cosy. The staff was super friendly. Also it was wery clean room. The breakfast was great, the real english one.I will recomended this hotel beacouse of the location and a comfortable room.

Thank tička m
Hotel's Favourite
Reviewed 4 December 2017

We stayed here on the 2nd of December for one night as it is only a short 15 minute walk to Winter Wonderland at Hyde Park which makes it the perfect location. When we got there we were upgraded to an executive room on floor...More

1  Thank christiejanex
Response from Debra G, Manager at Hilton London MetropoleResponded 7 December 2017

Dear christiejanex, We are absolutely delighted to read that your stay at our hotel was so enjoyable and we will be pleased to share your wonderful review with the entire team who are so proud to deliver outstanding service and ensure all our guests experience...More

Reviewed yesterday

Hotel is very well positioned, connected and has good view to West London. Rooms are rather old fashion, no so big, but with all elements needed. Staff is kind, silent, very supportive and ready to meet all guest's requirements, in order to improve customer experience....More

Thank nenadkrzman
Reviewed 2 days ago

The hotel was old and run down. There were three of us and we stayed in the Triple room. The room was dark, small and cold. Television didn't worked properly, the air-conditioner didn't work properly. The hotel has this moto " make it right" which...More

Thank VanessaParriwi
Reviewed 2 days ago via mobile

Basically a hotel showing its aged. It has been spiffed up here and there, but is is a quick make-over. I was here for a conference of 1400 people, and that is way over capacity for this hotel. Moving around at other than ground floor...More

Thank Kim N
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$143 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#347 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$143 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#347 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1127)
Room & Suite (407)
Dining (96)
Pool & Beach (4)
Hotel & Grounds (750)
Bathroom (84)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
majorcandme
8 December 2017|
AnswerShow all 3 answers
Response from Kath C | Reviewed this property |
They might have decent views, some directions look mostly at the next building, but even if that is the case you can look off to the side to see things (we could watch Guy Fawkes fire works). T
0
Votes
Jing'er C
18 October 2017|
AnswerShow all 4 answers
Response from jojobingo | Reviewed this property |
Yes
1
Vote
Saima A
7 October 2017|
Answer
Response from Cheryl M | Reviewed this property |
Yes, our room does!
1
Vote
Room Tips
"West wing higher floors (over 15)"
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"Do not go there"
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"If you can ask for a room in the tower...."
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"Go to the Tower"
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