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Hilton London Metropole

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#586 of 1,078 Hotels in London
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Hilton London Metropole
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3,894 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Metropole
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Showing 3,222: English reviews
Male
Reviewed 3 days ago NEWvia mobile

I have been to this hotel few times in the past years & always found it convenient, luxury & great though it's expansive. This year my visit to Hilton Metropole was slightly different from other (work) trips since visited along with family. I was more concerned over family stay on their meals & kids oriented stuff... To be honest the...

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Helpful?
1Thank Ali S
Martin, Slovakia
Reviewed 3 days ago NEWvia mobile

We stayed for 4 nights. We got upgraded and got a room at 20th floor with a north side view. The room was nice, but it smelled old cigarette smoke. We had breakfast at the hotel. For entering the breakfast area we had to wait to be seated. That took 20 min at most. One of the days we were...

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Helpful?
Thank 1989Helene
Management response:

Dear Guest, We want to thank you for taking the time for writing a review about your stay at the hotel. We always aim to improve future guest stays. We are disappointed to hear that you were not happy with all aspects of your stay. If there are any issues during your stay you can always contact our MAGIC Team...

Nottinghamshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

Booked with Hilton honours, this means very little at this particular hotel. Still Q to check in . Room standard for Hilton, however roomy for London. Where hotel let's its self down is it can't cope with number of guests, breakfast queue's ridiculous . Once in breakfast room q again and again for toasters & again for hot food. Not...

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Helpful?
Thank Husky-W
Management response:

Dear Valued Guest, Thank you for taking time to write a review. We would like to assure you that we take all guest comments seriously. We also want to thank you for your continued loyalty to Hilton as a Hilton HHonors member. We are disappointed to hear that you did not enjoy aspects of your stay. We do understand that...

Greater Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Large tower based hotel well located for public transport, room was small but adequate for one night, breakfast was great lots of choices and offered fresh cooked omelettes , hot items were fresh and hot, although busy it was efficient,

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Helpful?
Thank simon N
Management response:

Dear Guest, Thank you for taking the time to write a review on your stay at our hotel. We are happy to hear that you enjoyed your experience with us. Our location places you within walking distance to some of the top London attractions which helps to make your stay even better. We hope you had the opportunity to see...

Reviewed 5 days ago NEWvia mobile

The hotel is great for events. I was there for 4 nights. The hotel is near the Edgware tube station. 10 minutes walk and you at Marble Arch . The breakfast is very good with a lot of choices. At night they have a bar located at the 23th floor which there the atmosphere is unique and also you can...

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Helpful?
Thank golan d
Management response:

Dear Guest, We would like to thank you for taking the time to leave feedback on your stay at our hotel. We appreciate all guest comments. We are very happy to hear that you enjoyed your stay at the hotel. Our location and facilities make your stay very convenient and means everything you need is nearby. We are glad to...

London, United Kingdom
Reviewed 5 days ago NEW

I stay here a lot, mainly because of the HHonours program and this is one of the few affordable ones that has a pool. It's a good hotel although you have to be smart about timing for breakfast, the fitness centre & pool and check in/out. It can get really busy and congested. But if you're up early then it's...

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Helpful?
Thank edwardgS1000UQ
Management response:

Dear Valued Guest, We would like to sincerely thank you for writing a review on your stay at our hotel. We would also like to thank you for your continued loyalty to Hilton London Metropole and Hilton as a Hilton HHonors Member. The wide range of facilities within the hotel helps to make your stay even more relaxing. The LivingWell...

Sao Caetano do Sul, SP
Reviewed 6 days ago NEW

I fly quite a lot for business and this trip in London was another one staying at Hilton London Metropole. The hotel is a genuine Hilton brand hotel with very standard features following the pattern but with very good bed and shower, what's more important than anything. Also, the breakfast, an authentic British one, has a ultra friendly staff. Shout...

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Helpful?
Thank Rodrigo M
Management response:

Dear Valued Guest, We want to thank you for taking time to leave feedback on your stay at our hotel and for the 4* rating. We are very glad to hear that you had a good stay. We would also like to thank you for your continued loyalty to Hilton London Metropole. We are very happy to hear you enjoyed...

UK
Reviewed 6 days ago NEWvia mobile

It doesn't matter which room you stay in, this hotel is surrounded by noisy roads and sleeping will be a problem ( see the view picture) Also in cold weather the air con does not heat the rooms, so 19 C is too cold for me I'm afraid. There are better hotels in London and for a Hilton this one...

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1Thank TooDirect
Management response:

Dear Guest, We are disappointed to hear that you did not enjoy your stay at our hotel. We take all guest comments seriously. If there are any issues during your stay you can always contact our MAGIC Team who would be happy to help resolve the issue for you. Our rooms are all soundproofed to make sure no noise gets...

Zagreb, Croatia
Reviewed 1 week ago NEW

I stayed at this hotel for 3 nights, got a shabby room, but I have heard they do have better rooms too. My room desperately needed renovating. The heating did not work properly, so I needed 2 blankets. As I complained at the reception about the heating, they sent someone to fix it. It was a bit better, but still...

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Helpful?
Thank Vedrana69
Management response:

Dear Guest, We want to thank you for taking the time to leave feedback on your stay at the hotel. We always aim to improve future guest stays. We are disappointed to hear about your experience at our hotel. We are currently in the process of refurbishing guest rooms within the Tower Wing of the hotel. Our team members always...

Germany
Reviewed 1 week ago NEW

I wasn't happy with this hidden charge upon arrival and booking.com didn't have it written that gave to pay upfront 30@pound per day then my room the bed was terrible self verybad the room had a hole in the front 1521 and woke up my room was wet on widow that terrible for 5star hotel and the highly priced rates...

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Helpful?
Thank 895alicen
Management response:

Dear Guest, We would like to thank you for taking the time to leave feedback on your stay at our hotel. We want to assure you that we take all guest comments seriously and always aim to improve future guest stays. We are disappointed to hear that you did not enjoy aspects of your stay with us. We do take...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: RM596 - RM1,847 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
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Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hotel Style:
#35 Green Hotel in London
#342 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Metropole staff and other travellers.
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Questions? Get answers from Hilton London Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an Exec room if you have HHonors status”
 of 5 bubbles shaunb816, 6 Dec 2016 | Read review
“Best views are over the city on the south side of the hotel”
 of 5 bubbles Berkshire_UK, 6 Dec 2016 | Read review
“As for a high room if available - excellent views of London”
 of 5 bubbles Douglas0504, 5 Dec 2016 | Read review
“Reasonable price at that time of the year”
 of 5 bubbles EL-TAJI, 5 Dec 2016 | Read review
“check that the specification meets your requirements!!”
 of 5 bubbles montyglos, 5 Dec 2016 | Read review
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