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The Tower

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#257 of 1,078 Hotels in London
Certificate of Excellence
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5,810 Reviews from our TripAdvisor Community

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Showing 5,123: English reviews
Liverpool, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

This is a spectacular hotel in a stunning location, practically on Tower Bridge! It's definitely worth paying a little bit extra to get a Bridge View room, as said view is mesmerising. The room itself was nice and big, very comfortable bed and perfectly clean. The staff at reception and particularly at breakfast were extremely attentive and professional! The breakfast... More 

Helpful?
Thank Peter H
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

We paid £220 per night this is like a box room very small room for the price and for that price I would at least expect a kettle so you can make a cup of tea . But no there was not one if you want a drink they charge you £5 to bring it up

Helpful?
Thank Lollypopgrrrrr
Newport, United Kingdom
2 reviews
Reviewed yesterday NEW

Just spent one night here, but so impressed. Don't let the rather grim-looking building put you off, It was warm & pleasant inside, with lovely Christmas decorations, though not OTT. Busy at reception, but pleasant, friendly staff to help. We had arrived a bit early & our room was not ready. Obliging staff put our luggage with the concierge. We... More 

Review collected in partnership with this hotel

Helpful?
Thank 929chloej
Gloucester, United Kingdom
2 reviews
Reviewed yesterday NEW

This is the third time we have stayed at the tower Friendly staff made very welcome. great buffet breakfast rooms are well equipped very convenient for the the Tower and the tube not far away, really enjoyed our stay

Helpful?
Thank Carol P
Paris, France
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW

large room (on 8th floor) with a view over the tower bridge, the thames, and the london skyline (the shard, etc.) very good english breakfast with a view on st. katherine's dock staff very profesional, easy check-in and check-out

Helpful?
1 Thank alan_pi
Bechir M, Manager at The Tower, responded to this review

Dear Alan_Pi, Thank you very much for staying with us at The Tower Hotel and taking the time to write us an amazing review of your stay. Any feedback is always appreciated. We are really happy to read you had a fantastic time in London and we could help you make this experience for you. Please know I have passed... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

No one answers the housekeeping- need to try for 15 mins before someone picks up Rooms are not well maintained No mini bar Staff are not friendly - come to Middle East and learn what is 5 star hotel service

Helpful?
Thank IamKrish
Bechir M, Manager at The Tower, responded to this review

Dear IamKrish, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. Please accept our apologies that you were not able to get through to our hotel and that you did not have a very good experience here. We would like... More 

Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

Stayed there 3 days for Business after booking on one of those website where you don't know in which place you will stay. - My room was tiny, about 40 centimeters between the wall and the bed on each side - The whole room and hotel look old - lift buttons don't always work - no space to lay flat... More 

Helpful?
Thank uncogs
Bechir M, Manager at The Tower, responded to this review

Dear Uncogs, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a review of your stay. Any feedback is always appreciated. Please accept our apologies that the room was very cold during your stay and that you did not have a good experience during your time here. We would like... More 

Wolverhampton, United Kingdom
Level Contributor
3 reviews
Reviewed 3 days ago NEW

We stayed for one night only. Amazing staff!! Room was fantastic with a great view of Tower Bridge. Breakfast was great. I lost my tickets for the theatre after arriving at the hotel, thankfully the cleaner found them and handed them in. When we got to our room later that evening there was a bottle of wine waiting for us... More 

Helpful?
Thank Elizabeth M
Bechir M, Manager at The Tower, responded to this review

Dear Elizabeth M, Thank you very much for staying with us at The Tower Hotel and taking the time to write us an amazing review of your stay. Any feedback is always appreciated. We are really happy to read you had a fantastic time in London and we could help you make this experience for you. We really hope you... More 

Southampton, England
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 days ago NEW

Booked the hotel through Secret Escapes so I was expecting a manky room round the back but I was pleasantly surprised! We had booked the Club floor and on arrival Jennifer asked if we would like to upgrade to a Tower view room for £20. I mentioned that we would as it was my husband's birthday and thought no more... More 

Helpful?
1 Thank laney365
Bechir M, Manager at The Tower, responded to this review

Dear Laney 365, Thank you very much for staying with us at The Tower Hotel and taking the time to write us a great review of your stay. Any feedback is always appreciated. We always love hearing such lovely comments about our team here. Please know I have passed on your lovely comments to our team here and I am... More 

1 review
Reviewed 4 days ago NEW

You couldn't get closer to one of London's most iconic landmarks, Tower Bridge. All the staff were extremely friendly and helpful, they really couldn't be faulted. The room was spacious, impeccably clean and we had a lovely view over St. Katherine's Dock, all lit up with Christmas lights. Breakfast was good, with a large choice of food and a perfect... More 

Helpful?
Thank lynn g
Bechir M, Manager at The Tower, responded to this review

Dear Lynn G, Thank you very much for staying with us at The Tower Hotel and taking the time to write us an amazing review of your stay. Any feedback is always appreciated. We always love hearing such lovely comments about our team here. Please know I have passed on your lovely comments to our team here and I am... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Large contemporary hotel located at St. Katharine's Dock on banks of the Thames, overlooking Tower Bridge, the Tower of London and the Shard. ... more   less 

Additional Information about The Tower

Address: St Katharine's Way, London E1W 1LD, England
Region: United Kingdom > England > London
Price Range: RM612 - RM1,359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tower 4*
Number of rooms: 801
Reservation Options:
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Also Known As:
The Tower Hotel London
The Tower London
Hotel Thistle
London The Tower
Hotel Style:
#187 Luxury Hotel in London
#201 Romantic Hotel in London
#224 Family Hotel in London
#292 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Tower staff and other travellers.
78 questions
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Bridgwater, United Kingdom
3 months ago
Lehigh Valley, PA
5 months ago
10 months ago

See all questions (78)

Questions? Get answers from The Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bridge View”
 of 5 bubbles peterhH3227PG, 3 Dec 2016 | Read review
“Tell them you don't like small spaces because it's no bigger than a box room with a double bed in it”
 of 5 bubbles Lollypopgrrrrr, 3 Dec 2016 | Read review
“all rear rooms look over St Kathrine's Dock which we found very interesting.”
 of 5 bubbles CarolP758, 3 Dec 2016 | Read review
“higher floors with view on the thames”
 of 5 bubbles alan_pi, 1 Dec 2016 | Read review
“We stayed in 127 and 159, both great views from theses rooms”
 of 5 bubbles elizabethmG7580VD, 1 Dec 2016 | Read review
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