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The Tower

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#255 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Tower
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6,311 Reviews from our TripAdvisor Community

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Showing 5,521: English reviews
Amersfoort, The Netherlands
Reviewed 2 May 2016

We have seen some hotels by now, but we never experienced such a fantastic stay as we had in the Tower Hotel. The location with it's view on the Tower Bridge, the Tower of London nearby and last but not least St. Katharine Docks with its restaurants is simply brilliant. What struck us most was the excellent quality of the...

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Helpful?
Thank willem_pel
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for your amazing review. I’m very happy to read that you enjoyed your room, the view and all the facilities. Thank you for such high praise towards our staff members, the restaurants, and the various outlets within the hotel. We cannot wait to welcome yourself and your family back to The Tower hotel. Kind regards Billy

West Midlands, United Kingdom
Reviewed 2 May 2016

Booked on line , breakfast was included. Was given a river view which was fantastic. Ideally situated for a more tranquil Lo don visit . Asked for more coffee from house keeping was not a problem. Entertainment outside over looking the river was great.

Review collected in partnership with this hotel
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Thank Julie E
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for the amazing review. I’m delighted to read that you were pleased with everything the hotel has to offer and you had time to enjoy the outdoor bar near the hotel Lawn E1W. I’m really glad you enjoyed your stay, I have shared your comments about the toilet to the maintenance team. I do hope we...

Warminster, United Kingdom
Reviewed 1 May 2016

Really lovely hotel, great room and excellent staff. Thanks to Adela for a speedy check in and the restaurant staff for a wonderful breakfast. The hotel is only eclipsed by it's fantastic position - what a view, we will be back!

Review collected in partnership with this hotel
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Thank Browner50
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for the review. I’m glad to read that you enjoyed your room and the amazing views. Thank you for the positive comments about Adela and I will see she receives your praises.. I hope you do stay with us again, as we are looking forward to welcoming you back. Kind regards Billy

Paisley, United Kingdom
Reviewed 1 May 2016

Stayed for 4 nights and and found the view, from my room, was the highlight. The room was clean and comfortable but had a slightly tired feel to it. The bed was comfortable. The staff were friendly and helpful but there were 2 real annoyances. Firstly having to queue for more than 5 minutes each morning for breakfast when the...

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Thank CB_Saint
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for your review, I am sorry that you had experienced issues during your stay. Unfortunately we had problems with the boiler on the day you stayed, this was unprecedented and immediately we had someone in to resolve the issue. This was resolved on the day. Sincere apologies for any inconveniences this might have caused you. We...

Sheffield
Reviewed 1 May 2016

Great location for travelling around London within a 5 minute walk - Tower Gateway DLR for travel to the east and city airport, Tower Hill with Circle Lines access to Central London as well as a 10 minute walk to the Clipper river boats for travelling along the Thames. The hotels seems to be undergoing refurbishment floor by floor -...

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1Thank farqualar
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for the amazing review. I’m delighted to read that you were pleased with everything the hotel has to offer, and it’s also great know how friendly and helpful our members of staff were. Apologies for the delays in getting into breakfast. I’m really glad you enjoyed your stay, and I do hope we have the chance...

Tonbridge, England, United Kingdom
Reviewed 1 May 2016 via mobile

Was able to check in earlier than advertised. Greeted by very friendly concierge who expertly managed our luggage for us. Room was adequate but for the view of the harbour would not have had anything special about it. The bathroom was small but had everything you needed, small assortment of complimentary toiletries,nice towels, good shower, the retractable washing line made...

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Helpful?
Thank Marion F
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for the amazing review. I’m delighted to read that you thoroughly enjoyed your recent stay, from the views, the room and amenities, and the location of the hotel. Please keep an eye on our website for different promotions and offers and we look forward to welcoming you back at The Tower Hotel. Kind regards Billy

Reviewed 1 May 2016 via mobile

My boyfriend and I stayed here as part of my birthday weekend trip to London. The rooms are okay, bed is lovely company and the bath is great, and the hotel includes free wifi and a tv with some basic free view channels but the decor itself is a bit dated . The main highlight of these rooms however is...

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Helpful?
Thank Kodie B
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for your fantastic review. It’s great to read that you had such a wonderful birthday at our hotel. Happy birthday from all of us at The Tower Hotel once again and we look forward to welcoming you back next month. Kind regards Billy

Milton Keynes, United Kingdom
Reviewed 30 April 2016

This was our second stay at the tower, lovely food, pretty pricey bar though, £9.00 for a glass of wine!! Rooms very nice, can be quite noisy in the morning with cleaning staff, gets really busy at breakfast be prepared to stand and wait unless you get up mega early!!

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1Thank Flange51
Reviewed 30 April 2016 via mobile

Stayed here for 3 nights for a business trip. When I checked in at noon they said there was no room available unless I upgraded to a tower view for £20 more per night. Given that I flew overnight and needed a nap I took them up on this. The room had a great view of the Tower Bridge but...

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1Thank lrj16
Reviewed 30 April 2016 via mobile

Main road blocked at 10.30, I phoned he hotel who told me to go round the back, through a one way street the wrong way and across a bridge. My car is quite wide and had to be guided across the bridge through the bollards - not great!!!! Once there welcomed professionally and upgraded to a suite, very clean, spacious...

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Helpful?
Thank Peter D
GMTower, General Manager at The Tower, responded to this review

Dear Reviewer, Thank you for your amazing review. I’m very happy to read that you enjoyed the upgrade you were given upon your arrival room and all the amenities that came with it. Thank you for the positive comments about our staff members and the restaurants. I hope we have the chance to welcome you back at The Tower Hotel...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large contemporary hotel located at St. Katharine's Dock on banks of the Thames, overlooking Tower Bridge, the Tower of London and the Shard. ... more   less 

Additional Information about The Tower

Address: St Katharine's Way, London E1W 1LD, England
Region: United Kingdom > England > London
Price Range: RM789 - RM1,905 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tower 4*
Number of rooms: 801
Reservation Options:
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Also Known As:
The Tower Hotel London
The Tower London
Hotel Thistle
London The Tower
Hotel Style:
#192 Luxury Hotel in London
#201 Romantic Hotel in London
#224 Family Hotel in London
#292 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Tower staff and other travellers.
89 questions
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Questions? Get answers from The Tower staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was not in the hotel !!!!!!!!!!!”
, 24 Apr 2017 | Read review
“Ask for a room looking towards tower bridge”
Ellesmereporters, 22 Apr 2017 | Read review
“Views were amazing showing you breathtaking views of Tower Bridge.”
kaylab594, 18 Apr 2017 | Read review
“Ask for a romm that overlooks marina/dock.”
TonyW156, 18 Apr 2017 | Read review
“River side rooms had best views.”
  • Room 283
vuepoint, 18 Apr 2017 | Read review
5 of 5