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DoubleTree by Hilton Hotel London - West End

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Traveller (697)
Room & Suite (298)
Dining (34)
Overview
  • Excellent30%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“british museum”(323 reviews)
“west end”(357 reviews)
“southampton row”(64 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel London - West End
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from DoubleTree by Hilton Hotel London - West End
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,424)
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3,107 results
Traveller rating
962
1,159
581
254
151
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LanguageEnglish
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962
1,159
581
254
151
Show reviews that mention
All reviewsbritish museumwest endsouthampton rowholborn tube stationwarm cookieswelcome cookiedouble treecovent gardenon arrivalexecutive roomrussell squarean upgradeafternoon teaexcellent locationbreakfast was excellentfamily roomkings cross
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1 - 5 of 3,107 reviews
Reviewed yesterday via mobile

Stayed here on Saturday night and booked 4 rooms for me and my friends. Check in was easy and service fantastic! Rooms were all good, slightly small but comfortable bed and air con. Warm cookies were amazing and when we got back very late, Alex...More

Thank Mraaronjward
Hotel's Favourite
Reviewed 9 April 2018

I have stayed in a Doubletree in Detroit so knew about the cookies..love them! Offered them as soon as we approached the check in desk. We were a little early but that didnt bother them. My son is a Hilton Honors member and had checked...More

Thank msna
Response from Hotel M, Manager at DoubleTree by Hilton Hotel London - West EndResponded 9 April 2018

Dear Guest, Thank you for your feedback and for your loyalty to the Hilton brand. As a Hilton HHonors Member we were pleased you could choose the room online to meet with your preferences and the standards and services offered met your expectations. We are...More

Reviewed yesterday via mobile

Stayed for 2 nights - the hotel is on the midst of a refurb, my room was fine - but the room aircon was replaced by huge noisy unit. With a huge pipe out of the window (worried about room security) For a large London...More

Thank EboracumYork
Reviewed 2 days ago via mobile

Stayed for 3 nights during SITSI at Excel. Rooms comfortable. Only negative is total lack of storage space in bedrooms. Three little drawers and small wardrobe. I can't stand an untidy room but some of my clothes ended up on chairs!!!! Food ok but not...More

Thank Deirdre G
Reviewed 3 days ago via mobile

I was taken for my birthday for a 1 night stay. On arrival to the hotel we were greated with a warm chocolate cookie. Nice touch! It all went down hill from here! The guy checking us in new nothing about getting to the london...More

1  Thank redlips63
Response from Nicole B, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded yesterday

Dear redlips63, We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues in your room with the AC unit and will work with our maintenance team...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$195 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#141 Centrally Located Hotel in London
#231 Business Hotel in London
#198 Mid-range Hotel in London
#235 Classic Hotel in London
#471 Quiet Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$195 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#141 Centrally Located Hotel in London
#231 Business Hotel in London
#198 Mid-range Hotel in London
#235 Classic Hotel in London
#471 Quiet Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (697)
Room & Suite (298)
Dining (34)
Business Centre & Event Rooms (6)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
Ask a question
yysuzanne
27 June 2018|
AnswerShow all 4 answers
Response from hbyerly | Reviewed this property |
Included (free) for Gold.
0
Votes
yysuzanne
27 June 2018|
AnswerShow all 4 answers
Response from Jill_parkin | Reviewed this property |
The hotel serves a buffet style breakfast which in my opinion was of average quality.
0
Votes
Joan T
15 June 2018|
AnswerShow all 8 answers
Response from Karan S | Property representative |
10 minutes walking from the hotel.
0
Votes
Room Tips
"not all rooms are created equal. ask for a room away from construction/renovations, with plenty of natural..."
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"hotels at rear do not over look road and therefore could be quieter"
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"Don't book if you need spacious rooms"
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"Choose another hotel, not a different room"
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