We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed here on Saturday night and booked 4 rooms for me and my friends. Check in was easy and service fantastic! Rooms were all good, slightly small but comfortable bed and air con. Warm cookies were amazing and when we got back very late, Alex...More
I have stayed in a Doubletree in Detroit so knew about the cookies..love them! Offered them as soon as we approached the check in desk. We were a little early but that didnt bother them. My son is a Hilton Honors member and had checked...More
Response from Hotel M, Manager at DoubleTree by Hilton Hotel London - West EndResponded 9 April 2018
Thank you for your feedback and for your loyalty to the Hilton brand. As a Hilton HHonors Member we were pleased you could choose the room online to meet with your preferences and the standards and services offered met your expectations.
Stayed for 2 nights - the hotel is on the midst of a refurb, my room was fine - but the room aircon was replaced by huge noisy unit. With a huge pipe out of the window (worried about room security)
For a large London...More
Stayed for 3 nights during SITSI at Excel.
Rooms comfortable. Only negative is total lack of storage space in bedrooms. Three little drawers and small wardrobe.
I can't stand an untidy room but some of my clothes ended up on chairs!!!!
Food ok but not...More
I was taken for my birthday for a 1 night stay. On arrival to the hotel we were greated with a warm chocolate cookie. Nice touch! It all went down hill from here!
The guy checking us in new nothing about getting to the london...More
1 Thank redlips63
Response from Nicole B, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded yesterday
We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay.
We apologize for the issues in your room with the AC unit and will work with our maintenance team...More
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and