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Strand Palace Hotel

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Traveller (1317)
Room & Suite (617)
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Overview
  • Excellent28%
  • Very good43%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“covent garden”(1,568 reviews)
“wooden shutters”(159 reviews)
“gin palace”(146 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
Offers from Strand Palace Hotel
Special Offer: New Rooms Available
Offers from Strand Palace Hotel
Special Offer: New Rooms Available
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,837)
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2,874
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Show reviews that mention
All reviewscovent gardenwooden shuttersgin palacegreat locationmask bartrafalgar squaresingle roomcharing cross stationwest endlounge barexecutive roomtheatre landcentral locationlarge hotelrooms are smalllondon eyefull english
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11 - 15 of 9,382 reviews
Reviewed 4 days ago via mobile

This is a really bad experience (one of the worst in my travel life). Coming in late, I had to ask for a manager because the clerk didn’t want to pre-authorise my card instead of paying because I knew I had to modify my stay....More

Thank demelio
Response from Patrick B, Manager at Strand Palace HotelResponded 3 days ago

Dear Mr De Melio, Thank you for reviewing the Strand Palace Hotel. I am aware that you are in contact with our Guest Relations Manager; I do hope we are able to restore your faith in our Hotel. Kind Regards, Patrick Baptist

Reviewed 4 days ago

Hotel is in a good location, with plenty of places to eat (and drink) nearby. And a short walk to local attractions. The room was nothing fancy, but clean and perhaps starting to show age. Damp spot in front of bathroom door (since I arrived)...More

Thank TheyCallMeDoug
Reviewed 4 days ago

Great location, very friendly and helpful staff, but rooms are very small and plumbing in our superior room on the 9th floor was not what you'd expect at this price. It took 20 min's to get hot water to the shower and over 10 min's...More

Thank Happyquests
Response from Patrick B, Manager at Strand Palace HotelResponded 3 days ago

Dear Guest, Thank you for reviewing the Strand Palace Hotel; I do apologise that you found this stay a little disappointing. It is deeply disappointing to hear that you experienced maintenance issues with one of our newly refurbished rooms; I do hope that you were...More

Reviewed 4 days ago

We have stayed in several different central London hotels over the last 18 years with varying stars and prices. Overall we found the strand Palace good value for money and great if you on fixed budget. Cheap breakfasts available in lots of nearby cafes. Tesco...More

Thank 151linda
Response from Patrick B, Manager at Strand Palace HotelResponded 3 days ago

Dear Linda, Thank you for reviewing the Strand Palace Hotel. I am pleased that you had an enjoyable stay with us! Kind Regards, Patrick Baptist

Reviewed 4 days ago

The hotel is located most conveniently to Underground stations, tourist attractions and the theaters. The staff is courteous and accommodating. I have stayed here numerous times and will use this hotel again.

Thank marykauff
Response from Patrick B, Manager at Strand Palace HotelResponded 3 days ago

Dear Mary, Thank you for reviewing the Strand Palace Hotel. I am delighted that you enjoyed your stay. Kind Regards, Patrick Baptist

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$169 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in London
#258 Romantic Hotel in London
#327 Luxury Hotel in London
#341 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$169 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in London
#258 Romantic Hotel in London
#327 Luxury Hotel in London
#341 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (1317)
Room & Suite (617)
Dining (63)
Amenities (15)
Business Centre & Event Rooms (4)
Nearby
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
...More
Questions & Answers
Ask a question
Ratomo
18 April 2018|
Answer
Response from Dellboy20 | Reviewed this property |
Hi. I would imagine definitely yes but safer to call. They’re a very helpful and friendly bunch. You’ll enjoy the hotel and the amazing location. Enjoy!!! 😊
0
Votes
Lambo82
4 April 2018|
AnswerShow all 5 answers
Response from NGH28860 | Reviewed this property |
Hi There is a concierge onsite and would advise you notify the hotel of your intended dates of arrival for best service, the Strand Palace hotel is on a main thoroughfare so parking outside may be a challenge with very few... More
1
Vote
tracey c
1 March 2018|
AnswerShow all 10 answers
Response from Amy_reviews_places | Reviewed this property |
Yes
0
Votes
Room Tips
"Higher floors are perhaps more quiet, but the elevators get really busy..."
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"Not sure I can help here as I think all their rooms are on the small size"
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"Room with wooden shutters helps block traffic noise. But not good if get too hot as no air con in our room..."
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"Do not choose a "cozy" room if you require lots of room."
Read review
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