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Strand Palace Hotel

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#377 of 1,077 Hotels in London
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8,374 Reviews from our TripAdvisor Community

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Showing 7,187: English reviews
Reviewed 7 August 2015

I stayed here for 5 nights from the 2nd August. The location was excellent. Right in the heart of the west end. Convenient to all modes of transport and not far to walk to any of the main attractions. I had a cosy single room and found for London standards the room to be a small but decent size. The...

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Helpful?
Thank Sian G
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your kind words and for taking the time to share your feedback with us. We hope to see you when you come back for another visit. Kind regards

Chelmsford, UK
Reviewed 7 August 2015

Excellent location - you can walk to almost anywhere from here. Friendly,helpful staff. Clean, tidy room and a comfortable bed. Drinks voucher means you can have a free nightcap. Breakfast was good too.

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Helpful?
Thank Russell P
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write a review on Tripadvisor.I am glad to hear you enjoyed your stay with us and that you found the location convenient and well situated. We look forward to welcoming you back to the Strand Palace Hotel again in the near future. Kind regards

Durham
Reviewed 7 August 2015

Nice hotel, but pricey. However, location is great if you are going to the theatre. You can walk to most of them. Food was very good - we ate in the carvery one night. We will probably return, but mostly because of the location unless they offer some better room rates.

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Helpful?
Thank ItalianLakesRus
Anthonytindall, Manager at Strand Palace Hotel, responded to this review

Dear Guest Thank you for your kind review. We are thrilled to hear that you had such a good experience with us. I am sorry you felt we were expensive but we do try to charge a fair price for a 5 star location compared to our competitors. We very much look forward to welcoming you back in the near...

Wrexahm
Reviewed 7 August 2015

Great location and very close to lots of attractions.it was ideally situated for our visit to the theatre.breakfast offered a wide choice of food.room was great. Staff were extremely helpful and friendly.

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Helpful?
Thank siobhanp607
Ilona D, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for your positive feedback. We are glad to hear you enjoyed your stay with us here at the Strand Palace Hotel.We are looking forward to have you back soon. Kind regards

Carlton-in-Cleveland, United Kingdom
Reviewed 7 August 2015

Staff friendly and very helpful. Rooms very clean and nice bathrooms. Breakfast & evening meal very good, and plenty of choice. Close to theatre and transport links. Would definitely stay here again in the future.

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Helpful?
Thank Debsie3
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for your review and for highlighting the friendliness and helpfulness of our staff. We are pleased to hear that the room facilities met your expectations and also that you enjoyed dining at the Strand Palace Hotel. We look forward to your return visit. Kind Regards

Greater Manchester, United Kingdom
Reviewed 7 August 2015 via mobile

I stay here regularly on short business trips. Front desk staff are always friendly and try and accommodate my requests where possible. Location is great and the rooms are clean and to a good standard (albeit the single rooms are quiet small). Breakfast team are always polite and welcoming with a good variety of dishes to choose from. See you...

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Thank Quand0
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for your kind comments towards our team, we are very happy to hear that they make your regular visits a welcoming one. We are glad to hear that you enjoy the variety at breakfast, and we most certainly look forward to welcoming you back shortly. Kind Regards

Geneva, Switzerland
Reviewed 6 August 2015

I agree with previous reviewers: location is fantastic, you cannot beat that. However, housekeeping staff commitment (or lack thereof), poor customer service relations (apart from Manish who tried his best to help and which professionalism has to be commended, I am puzzled by the detachment of staff confronted to issues raised by guests). Strand Palace is let down by its...

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1Thank GwenFirenze
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you taking the time to share your constructive feedback with other travellers. We are glad to hear that the location of the hotel was convenient for your stay, however it is unfortunate and we are saddened to hear that this is the only highlight of your stay. Please rest assured that the less than satisfactory experience you...

Newcastle upon Tyne, United Kingdom
Reviewed 6 August 2015

Within walking distance of most business areas and major attractions in central London and this includes Covent Garden which is a minute away with lots of options for out of hotel dining. A good value hotel.

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Thank 663amerr
Julia K, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for your lovely comments about your recent stay at the Strand Palace Hotel. We were very happy to hear that you enjoyed our location. We hope to see you again soon! Kind Regards,

Edmonton, Canada
Reviewed 5 August 2015

After staying at the Strand Palace several times over the past five years, I feel it's time for a change. Despite the location being fantastic I could not say that about the staff or my room this time

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1Thank Jo G
Julia K, Guest Relations Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your experience at the Strand Palace Hotel. We were disappointed to read that you would not stay with us again. I do hope that you will change your mind. We are very conscious that we need to provide an experience not just based on the advantage of our location, which...

West Sussex, United Kingdom
Reviewed 4 August 2015

I've stay at this hotel a few times now and have been upgraded to a bigger room but it's still for one person so I don't know how small the stranded single room is. I've always have a good welcome from the staff and they are always very helpful. I've only ever had breakfast not evening dinner. Lots of very...

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Helpful?
Thank Nigel S
Wesela B, Assistant Front Office Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay with us. We are pleased to hear that our staff were welcoming and accommodating. We are also glad that although you did not get to dine with us for lunch or dinner, you were able to find a good variety of restaurants within our vicinity....

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Staying in Covent Garden

Neighbourhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Carvery and Grill
Carvery and Grill
Cuisines: British
Daawat
Daawat
Cuisines: Indian
Lounge Bar
Lounge Bar
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The historic four star Strand Palace Hotel stands with true grandeur in the heart of London's West End, on the doorstep of Covent Garden, Soho and Leicester Square. Since opening its doors in 1909, the hotel has remained a landmark in the area. With 785 guest rooms ranging from Cosy singles to larger Executive rooms, complimentary WiFi throughout, a well equipped gym, two restaurants, a destination Gin bar, a sports bar and a vast meeting space the hotel is ideal for business and leisure travellers alike. Covent Garden, Charing Cross and Embankment underground stations are also within easy reach as well as main line over ground train stations. ... more   less 

Additional Information about Strand Palace Hotel

Address: 372 Strand, London WC2R 0JJ, England
Region: United Kingdom > England > London > Covent Garden
Price Range: RM649 - RM1,372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Strand Palace Hotel 4*
Number of rooms: 785
Reservation Options:
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Also Known As:
Strand Palace Hotel London
Hotel Strand Palace
Strand Palace London
Strand Hotel London
Hotel Style:
#11 Green Hotel in London
#232 Family Hotel in London
#261 Romantic Hotel in London
#266 Luxury Hotel in London
#347 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Strand Palace Hotel staff and other travellers.
34 questions
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Wakefield, United Kingdom
2 months ago
co durham
over a year ago
Northern Ireland, United Kingdom
Edinburgh, United Kingdom

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Questions? Get answers from Strand Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the biggest room you can afford. The cosy rooms are too small for two people”
 of 5 bubbles KimR266, 8 Dec 2016 | Read review
“If you want a quiet room avoid rooms overlooking the Strand”
 of 5 bubbles Wildernesscycling, 7 Dec 2016 | Read review
“Quieter not overlooking the Strand!”
 of 5 bubbles sjanea104, 5 Dec 2016 | Read review
“We stayed on the eigth floor very quiet”
 of 5 bubbles 462teresac, 5 Dec 2016 | Read review
“Did not stay so cannot comment”
 of 5 bubbles doreenbenrais, 4 Dec 2016 | Read review
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