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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,090 Hotels in London
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$514*
US$480*
US$514*
US$480*
US$514*
US$480*
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The Milestone Hotel
The Milestone Hotel
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1,860 Reviews from our TripAdvisor Community

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Showing 1,651: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

A fantastic hotel with superior service, full of luxury and comfort. Elegant conservatory is the perfect Afternoon Tea destination. I cannot wait to return as it is one of the best hotels that I have ever had tea and drinks in.

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Helpful?
Thank Lauren G
Lymington, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017 via mobile

We booked this at the last minute because it was recommended on the Royal Albert Hall site. What a great choice.From the moment the taxi door was open by a smiling welcome face to our final greeting from Steve, the doorman, we felt very special and valued. Nothing was too much trouble. We stayed in the very beautifully comfortable Kensington...

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3Thank knight04
About Hotel's Favourite Review
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was thrilled to learn that you enjoyed your experience with us and that my team were very welcoming right from the moment you arrived at the hotel. The Milestone Hotel is indeed in a perfect location; opposite the Royal Kensington Gardens and I very pleased to see that you enjoyed staying in the Kensington Palace suite directly...

Chillicothe, Ohio
Reviewed 2 days ago NEW

Highly recommend.. The staff was friendly and helpful. Our room was very nice and clean.. Very historic.. Our room had a lovely view... And places around to walk to.. In a safe area and some Pub's and food..

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Thank Debbie P
Reviewed 2 days ago NEWvia mobile

This hotel has the best rooms. Nicely decorated place. This is one of niceist hotels we visited. Service nixe and polite. Prices are moderate and we will recommande this place. I was so happy and l 'll come back again.

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Thank Tonći V
Reviewed 3 days ago NEW

We had an amazing stay at the Milestone last week. We stayed in the Kensington Garden Suite, a lovely split level room. Our daughters, ages 7 and 10 loved the room. The service is incredible. Jose, head concierge, was an incredible resource for the trip planning before we arrived, and of course during the stay (it is impressive when they...

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Thank paul a
Reviewed 3 days ago NEW

Continuing my Red Carnation Collection Hotel tour: after checking out of the Egerton Hotel I arrived directly at The Milestone, the No2 ranking Hotel of TripAdvisor. It is a much bigger hotel comparing to their sister hotel but the service is just as good, if not better. Directly next to the Hyde Park and Royal Albert Hall, the location is...

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Thank Sung jen y
United States
Reviewed 3 days ago NEW

Fantastic service, good location, amazing breakfast, great specials! Very comfortable and responsive, enjoyed a late night meal in the cozy bar with Leon, the attentive bartender:), they all go out of their way to be helpful...manager was very amenable...comfortable and worth five stars!

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Thank lilyeee
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write such an excellent review of your recent stay with us at the Milestone Hotel. I’m particularly happy to read your comments about your experience in our Stables bar and that you found it 'cozy'. On behalf of the whole team here at the Milestone we hope to welcome you back...

London, United Kingdom
Reviewed 5 days ago NEW

This hotel is one of the Great places I've ever stayed in ! The rooms are luxurious and comfortable. The staff goes out of its way to help. The location is perfect. There are not enough adjectives to adequately describe my experience, Can't wait to go back!

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Thank bachtoula17
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to review your recent stay at The Milestone Hotel. I’m thrilled to learn that you can't wait to return, the team and I are looking forward to welcoming you once again to The Milestone Hotel. Best wishes, Andrew Pike.

Baltimore, Maryland
Reviewed 5 days ago NEW

WOW! From start to finish! We had heard that the accommodations were top-notch, and that was true. I did not take pictures of our suite as the photos on the site and on Trip Advisor did the room justice. What pleased me most was the attention and respect that was shown to our kids. From the moment we walked in,...

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1Thank Mermandy
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to learn of your fantastic review of The Milestone Hotel. It was a pleasure to read that my team went above and beyond to ensure you and your family enjoyed your experience. It is ultimately these little touches that create special memories and I am so glad to read your comments about my staff...

Reviewed 6 days ago NEW

We stayed at The Milestone Hotel for one week while we were in London. Everything about the hotel exceeded our expectations! The entire staff was friendly, accommodating and personable - especially the concierge, Andrea and the doorman, Steven. They helped us find the best restaurants, sights, bus routes and everything in between to help make our trip to London easy...

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Helpful?
Thank Kellie B
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write this wonderful review of your recent stay at The Milestone Hotel. I’m particularly pleased that you found my staff to be so friendly, accommodating and personable and that we fulfilled every request quickly and efficiently for you. Rest assured that I will be sharing your kind words and comments with...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Afternoon Tea
Afternoon Tea
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: RM1,728 - RM4,847 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Orbitz, Travelocity, Priceline, Agoda, HotelsClick, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
34 questions
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Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet room away from street was lovely”
lilyeee, 26 Apr 2017 | Read review
“Check for a good view, some have a minimal view”
jashalcyon37, 23 Apr 2017 | Read review
“All rooms are unique. Check the website to see the variety of decors, and communicate any preferences in advance.”
Traveletcetera, 20 Apr 2017 | Read review
“Larger rooms view outer areas; quieter rooms view other rooms.”
GeneWashington_DC, 20 Apr 2017 | Read review
“city view from the top floor”
kusoo1973, 25 Mar 2017 | Read review
5 of 5
Booking.com
US$480* /night
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Expedia.comUS$480
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TripAdvisorUS$478
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*Disclaimer
Prices are for 1 room, 2 adults
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