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The Milestone Hotel

Travellers' Choice award winner
#2 of 1,088 Hotels in London
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Milestone Hotel
The Milestone Hotel
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1,854 Reviews from our TripAdvisor Community

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Showing 1,645: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

This hotel is one of the Great places I've ever stayed in ! The rooms are luxurious and comfortable. The staff goes out of its way to help. The location is perfect. There are not enough adjectives to adequately describe my experience, Can't wait to go back!

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Helpful?
Thank bachtoula17
Lymington, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago via mobile

We booked this at the last minute because it was recommended on the Royal Albert Hall site. What a great choice.From the moment the taxi door was open by a smiling welcome face to our final greeting from Steve, the doorman, we felt very special and valued. Nothing was too much trouble. We stayed in the very beautifully comfortable Kensington...

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3Thank knight04
About Hotel's Favourite Review
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was thrilled to learn that you enjoyed your experience with us and that my team were very welcoming right from the moment you arrived at the hotel. The Milestone Hotel is indeed in a perfect location; opposite the Royal Kensington Gardens and I very pleased to see that you enjoyed staying in the Kensington Palace suite directly...

Baltimore, Maryland
Reviewed 2 days ago NEW

WOW! From start to finish! We had heard that the accommodations were top-notch, and that was true. I did not take pictures of our suite as the photos on the site and on Trip Advisor did the room justice. What pleased me most was the attention and respect that was shown to our kids. From the moment we walked in,...

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1Thank Mermandy
Reviewed 3 days ago NEW

We stayed at The Milestone Hotel for one week while we were in London. Everything about the hotel exceeded our expectations! The entire staff was friendly, accommodating and personable - especially the concierge, Andrea and the doorman, Steven. They helped us find the best restaurants, sights, bus routes and everything in between to help make our trip to London easy...

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Thank Kellie B
Seattle, Washington
Reviewed 3 days ago NEW

A terrific hotel to stay. It was centrally located right across from Kensington Palace. The hotel decor was fantastic, the hotel staff proffesional, courteous and friendly. The room we had for our 5 day visit was very comfortable and well laid out. The restaurant and bar were excellent with terrific food and service. My wife and I travel quite a...

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Thank jashalcyon37
Stamford, United Kingdom
Reviewed 3 days ago NEW

stayed here for my birthday earlier this year and was made to feel very special. great hotel. lovely spa. food great and lovely people. only gripe would be the parking situation. definately will return

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Thank sandycullen1970
Boston, Massachusetts
Reviewed 4 days ago NEW

We just spent a week at this hotel in London. It was a perfect choice for us. The hotel is in a perfect spot in Kensington. You can easily access public transportation or walk to the many, many attractions in London from here. It is right across the street from Kensington Garden and the palace, and down the street fro...

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Thank Travelgirl60745
Hastings, United Kingdom
Reviewed 4 days ago NEWvia mobile

From the moment we arrived to our departure we were made to feel like VIP guests. The room was lovely for my partners young daughter and equally for the two of us.Sumptuous decor a Harry Potteresque cupboard room and beautiful bathroom. We sipped champagne while my partners daughter swam in the swimming pool which she loved having all to herself!...

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Thank David T
San Francisco, California, United States
Reviewed 4 days ago NEWvia mobile

An incredible, luxurious stay at the Milestone for 2 nights. Everything exceeded expectations and the whole staff was wonderful. One of the nicest hotel gyms equipped with a sauna and lap pool as well!

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Thank Bryan H
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to share your excellent review. We are very proud of our staff, so it is wonderful to read your comments about my staff. Our Health Club offers a great range of facilities, including our resistance heated pool, fitness suite and sauna – I’m delighted you could make use of these. Thank you...

Reviewed 5 days ago NEWvia mobile

Great hotel!! The concierge & hotel staff were incredible! The hotel is In a lovely neighborhood and the facilities are beautiful. Jose, the concierge planned our stay-recommending places to see and restaurants as well as getting us all the necessary tickets and transportation. This was a trip to show London to our 8 year old granddaughter and she loved the...

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Thank barbara o
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write such an excellent review of your recent stay with us at the Milestone Hotel. Rest assured I will be sharing your excellent review with our staff, in particular Jose our Head Concierge for his recommendations. On behalf of the whole team here at the Milestone we hope to welcome you...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Afternoon Tea
Afternoon Tea
Cuisines: British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: RM1,747 - RM4,841 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
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Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Milestone Hotel staff and other travellers.
34 questions
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Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for a good view, some have a minimal view”
jashalcyon37, 23 Apr 2017 | Read review
“All rooms are unique. Check the website to see the variety of decors, and communicate any preferences in advance.”
Traveletcetera, 20 Apr 2017 | Read review
“Larger rooms view outer areas; quieter rooms view other rooms.”
GeneWashington_DC, 20 Apr 2017 | Read review
“city view from the top floor”
kusoo1973, 25 Mar 2017 | Read review
“Beautiful views from the front rooms overlooking Kensington Gardens”
  • Bedroom, Kensington Suite
  • View of Kensingtone Gardens from Kensington Suite
  • Lounge, Kensington Suite
  • Bedroom, Kensington Suite
  • Lounge, Kensington Suite
H0nestB0b, 18 Mar 2017 | Read review
5 of 5