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The Milestone Hotel and Residences

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Traveller (756)
Room & Suite (490)
Storyboard
Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“kensington palace”(143 reviews)
“afternoon tea”(209 reviews)
“stables bar”(37 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Milestone Hotel and Residences
Special Offer: Book Early Save up to 15%
Offers from The Milestone Hotel and Residences
Special Offer: Book Early Save up to 15%
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,138)
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1,903 results
Traveller rating
1,743
117
37
3
3
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LanguageEnglish
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1,743
117
37
3
3
Show reviews that mention
All reviewskensington palaceafternoon teastables barred carnationwelcome drinkthe entire staffrose petalsfavorite hotelevery staff memberlittle touchesturn down servicekensington high streethyde parkthe general managerwonderful hotelhome away from homebottle of champagne
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1 - 5 of 1,903 reviews
Reviewed 5 days ago via mobile

I stayed here with my little girl on a half-term trip to London. The hotel is beautiful and the staff are simply the best. A nice added touch was that they all had learned our names and greeted us personally whenever we went in or...More

Thank Cathy T
Hotel's Favourite
Reviewed 21 May 2018

My wife and I have experienced a number of other 5 star hotels in London and we choose to keep coming back to the milestone. It is thoughtfully and beautifully decorated maintaining the character of the hotel. The staff are welcoming attentive and go to...More

2  Thank Michael M
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 1 June 2018

Dear Guest, Thank you for sharing this fantastic review of your recent stay here at The Milestone Hotel. I am extremely pleased to learn that every member of my team made you feel so special making your visit perfect. All of our rooms are very...More

Reviewed 1 week ago

I have stayed there twice, and it is a very good hotel. It is very well run with good service and an attentive staff. It is also in an area with good walking to shops, restaurants, hair sales and even palaces :)

Thank Samuel M
Reviewed 1 week ago

I stayed here with my family after the hotel came highly recommended by my parents. I was extremely impressed with the service from the moment we walked in. We were greeted every time we walked in and out of the lobby. The building and the...More

Thank Sarah G
Reviewed 1 week ago

We stayed here as a couple last fall and brought back our kids this summer so they could also experience London and the tremendous Milestone. 6 of us, all adults stayed in the 3 bedroom residence, each with its own bathroom. BEAUTIFULLY decorated, comfortable and...More

Thank Lori G
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$396 - US$1,420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$396 - US$1,420 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (756)
Room & Suite (490)
Dining (199)
Pool & Beach (10)
Amenities (29)
Family and Play Areas (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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byrdi2018
22 June 2018|
AnswerShow all 4 answers
Response from John L | Reviewed this property |
See other answers which are correct
1
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byrdi2018
22 June 2018|
Answer
Response from Glenn A | Reviewed this property |
The hotel is in Kensington and Oxford Street is in the West End. Not really walking distance. You would be best served to take the tube or a taxi.
0
Votes
JulieV212
27 July 2017|
AnswerShow all 11 answers
Response from Twinponds | Reviewed this property |
Two blocks - South Kensington Bus route right outside the door
0
Votes
Room Tips
"All rooms are great."
Read review
"Wonderful place to have a true English Afternoon Tea. Staff made you feel special. The hotel is beautifully..."