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Royal Garden Hotel

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#100 of 1,081 Hotels in London
Certificate of Excellence
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2,602 Reviews from our TripAdvisor Community

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Showing 2,397: English reviews
Moscow
Reviewed 10 May 2016

Wonderful location! Extremely friendly stuff. Good service. Good menu. When I'm in London I always stay here. For reasonable money you will get the good value. The hotel practically is in the centre of London, so you could get elsewhere by taxi or tube without any problems. Ideal place to walk in Kensington garden.

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Thank 39sergeym
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am truly pleased to know that you always stay with us when in London. Your comments about our staff’s friendliness and good service are also very gratifying to read. We look forward to welcoming you on your next visit to London. Best wishes, Jonathan Lowrey General Manager

Cullompton, Devon
Reviewed 10 May 2016

This was a weekend break booked through a travel website could not fault this hotel in any way !! All staff had the highest standard location was excellent for what we required , it was a lovely setting so close to Kensington Palace & Gardens .

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1Thank 84gilliant
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am so pleased that you had a wonderful time with us and enjoyed all aspects of your stay. I hope we can welcome you back soon. Best wishes, Jonathan Lowrey General Manager

Cyberport
Reviewed 10 May 2016

Good experience overall. Very convenient location, near buses and Kensington High Street underground station. Plenty of cafes nearby. But WiFi extra. Ideally I'd like a room facing the Kensington Gardens.

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Thank kawaiy2016
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am happy that you enjoyed your stay with us and that you found our location very convenient. On your next stay, do contact our Reservations team directly, for free Wi-Fi along with a number of other benefits. Our team will also be able to register your preference for a garden-facing room and...

Milwaukie
Reviewed 10 May 2016

Right next to Kensington Palace. Great base to explore the city from! Walking distance from the tube and there is always a cab standing by at the front door. Staff at the front desk are top notch and the restaurants have excellent service. Book early for the Chinese restaurant on the top floor, because it is popular and we couldn't...

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Thank benjaminrN6209MX
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. It pleases me to know that you received excellent service from all staff and that you so thoroughly recommend us to other guests. I will make sure to pass your feedback on to our Front Office team in particular. I hope we can keep welcoming you back for other great stays in...

Broadstone, Dorset
Reviewed 9 May 2016

We stayed in a queen room which overlooked the park and was in an immaculate condition. Perfect for a one night stay as we were attending an event at the Royal Albert Hall, just a 10 min walk away from the hotel. We found all staff to be friendly and professional. Hotel is in a great position on Kensington high...

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Thank debbie167
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am pleased you found our staff friendly and professional and that you enjoyed your room and its view. If you have the chance on your next stay, do try our Chinese restaurant, Min Jiang, for its authentic Beijing duck. We look forward to welcoming you back. Best wishes, Jonathan Lowrey General Manager

Dubai, United Arab Emirates
Reviewed 8 May 2016

The Royal Garden Hotel - and particularly the staff and location - are unrivaled in most of London, in my opinion! Great location on High Street Ken and Hyde Park, just a stone's throw from the Royal Albert Hall, Harrods, Oxford Street and Buckingham Palace, it's perfect for a short walk to anywhere. The staff are fabulous, the food quality...

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Thank Lara R
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am truly pleased to know that you consider us to be of the highest standard in every respect. Should you return for a leisure stay, do contact our reservations team directly, who will be able to advise on our different room types as well as guarantee best rate available. I do...

Newport
Reviewed 8 May 2016

This is ideally located hotel for those with excellent taste. There is beautiful Kensington gardens right next door, shopping, easy access to anything you may want or need. The staff is wonderful and the food divine.

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Thank 862shellyb
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. It is very gratifying to know you had a great experience with us and that our team helped you have a first-rate stay. On your next stay, I would suggest trying our Min Jiang restaurant, for its famed Chinese cuisine and great views of the London skyline. We look forward to welcoming...

Singapore
Reviewed 7 May 2016

Fantastic location and room and overall experience. Must Hv been fairly recently renovated as great for a 50 year old hotel. The beds and linen and all room fittings were first rate and the service staff incredible both in restaurants and room service.

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Thank Munidasa
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am glad you had a fantastic stay with us. Thank you also for your comments on the comfort and quality of our amenities, they are very gratifying to read. I hope we can keep welcoming you for other great stays; do make sure to book direct with us on your next...

Bronx
Reviewed 7 May 2016

Clean hotel, very friendly staff - I always stay here when in London for business. Conveniently located by the High Street Kensington tube station, the Royal Garden is an upscale hotel with a reasonable price.

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Thank K7831FSjosephc
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am very pleased that you keep returning to us when in London for business. I am also happy that you consider us good value with quality and very friendly staff. I hope we can welcome you again soon, perhaps for a leisure trip with your family. Best wishes, Jonathan Lowrey General Manager

York, United Kingdom
Reviewed 7 May 2016 via mobile

Stayed here on a deal through secret escapes. The hotel is in a great location so close to so many attractions and restaurants. We didn't bother with the breakfast as there are so many good small independent cafes close to the hotel. You can walk to the Hotel from the nearest tube (High Street Kensington - circle and district line)...

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Helpful?
Thank Simon D
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind and thorough review. I am very pleased to know you consider us a very comfortable hotel. Thank you also for your suggestions to other guests on how to make the most of our central location. I would suggest keeping an eye on our emails, as we often have promotions you could take advantage...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: RM990 - RM1,718 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Priceline, Cheap Tickets, Agoda and Jetsetter so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#33 Spa Hotel in London
#86 Business Hotel in London
#89 Luxury Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
14 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the park are probably quieter. Higher rooms have better views”
 of 5 bubbles 680justineb, 16 Jan 2017 | Read review
“When booking, ask about the views they offer and choose accordingly. I like the hustle and bustle of the High Street.”
 of 5 bubbles Desigo, 8 Jan 2017 | Read review
“Ask for a garden view above Level 2”
 of 5 bubbles 366michaely, 31 Dec 2016 | Read review
“second floor rooms overlooking kensington high street.”
 of 5 bubbles martinmY8920ME, 23 Dec 2016 | Read review
“go for a garden room overlooking Kensington Gardens”
 of 5 bubbles JohnREngland, 20 Dec 2016 | Read review
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