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Royal Garden Hotel

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Traveller (578)
Room & Suite (417)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kensington palace”(274 reviews)
“park terrace”(147 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Offers from Royal Garden Hotel
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Offers from Royal Garden Hotel
Special Price: SAVE UP TO 35%
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Reviews (3,666)
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3,416 results
Traveller rating
2,293
762
219
86
56
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LanguageEnglish
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2,293
762
219
86
56
Show reviews that mention
All reviewskensington palacepark terracekensington high streetmin jiangbertie's bargarden roomoverlooking kensington gardenshyde parkgreat hotelqueen roomalbert hallroom servicestar hotelexcellent locationafternoon teatop floortube station
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611 - 615 of 3,416 reviews
Reviewed 27 May 2017

The Location on The Westens of Kensington Garden and the start point of High Street Kensington is perfect. Excellent diner in the 10th floor restaurant. Splendid view on the Hydepark. Perfect access to public transportation.More

Review collected in partnership with this hotel
1  Thank rudolfi2017
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your review. I am delighted you enjoyed your stay and our fantastic location.I'm also pleased to see you found time to dine at our 10th floor restaurant, Min Jiang. I couldn't agree more, the view is splendid. We look forward...More

Reviewed 27 May 2017 via mobile

We only stayed here for 2 nights but we loved this hotel. The staff were exceptional, very professional and super helpful. We left our bags with the hotel so we could go over to Paris for a couple of days which we greatly appreciated. On...More

2  Thank Charmers D
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for taking the time to leave such a detailed review. I am very pleased to hear the whole family enjoyed their stay and that you had the time to experience both our Park Terrace and Min Jiang restaurants. We look forward...More

Reviewed 26 May 2017 via mobile

We usually stay at The Soho Hotel when we visit London but decided that as we were attending an event at The Royal Albert Hall we would try and find something closer. We usually stay in boutique 5 star hotels and were not expecting much...More

1  Thank slendory
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your review. I'm pleased to hear you were very impressed with the hotel and I hope we have exceeded your expectations. We pride ourselves on our distinctive service so it is great to hear you found it impeccable. I trust...More

Reviewed 26 May 2017

Thick dust on shelf next to our table at dinner indicating poor cleanliness in the cocktail dining area. The staff did not speak to us after receipt of the meal and we were left without an option for desert or coffee. The dust was on...More

Review collected in partnership with this hotel
Thank F8571ZMpaull
Response from Jonathan L, General Manager at Royal Garden HotelResponded 31 May 2017

Dear Guest, Thank you for your feedback. I am disappointed to read your comments and understand that this has already been raised with the housekeeping department. The Restaurant Manager has also discussed your feedback with his team, and we hope that should you return to...More

Reviewed 26 May 2017

A true 5-star experience! We enjoyed the spacious Garden Rooms overlooking Kensington Gardens and London Skyline which is worth the extra cost. And by far the best breakfast we have ever had at a hotel.More

Review collected in partnership with this hotel
1  Thank Ulrik L
Response from Jonathan L, General Manager at Royal Garden HotelResponded 30 May 2017

Dear Guest, Thank you for your review. I am delighted to hear you had a 5 star experience and the best hotel breakfast you have ever had. The views from our Garden Rooms are very special, so I am pleased to hear you enjoyed them...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$251 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#89 Luxury Hotel in London
#90 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$251 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#89 Luxury Hotel in London
#90 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (578)
Room & Suite (417)
Dining (90)
Amenities (16)
Questions & Answers
Ask a question
rohitalmeida99
9 December 2017|
Answer
Response from Vladimir s | Property representative |
Hi, Nobody works at the Royal Garden Hotel with that name. You can find all of our current career opportunities on our website. Best wishes
0
Votes
Emma2122
20 October 2017|
AnswerShow all 2 answers
Response from Dawn R | Reviewed this property |
Hi I can only presume they have as I saw a ramp into the hotel and if remember correctly there was also a lift going from the ground floor to their restaurant. Hope this helps.
0
Votes
Emma2122
19 October 2017|
AnswerShow all 3 answers
Response from jilljessee | Reviewed this property |
Yes! You can contact Liana at the Park Terrace restaurant and any special dietary needs can be arranged. 😊
1
Vote
Room Tips
"Ask for a room with a park view."
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"Views over Kensington Palace are a must."
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"A view over Kensington Palace Gardens is recommended."
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"I think they must all be pretty good, the one I was in was very nice., had a view of the park, an important..."
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