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Royal Garden Hotel

Booking.comUS$272*
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#92 of 1,063 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Royal Garden Hotel
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3,053 Reviews from our TripAdvisor Community

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Showing 2,821: English reviews
Tehran, Iran
Reviewed 8 November 2016 via mobile

The hotel is placed in a great location because there are lots of shops such as zara, primark and etc Just a few minutes away. There are lots of cafes around as well that you can eat you breakfast. It's just by hyde park so you can easily go for morning runs. the only thing that I didn't like about...

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Helpful?
Thank ida j
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for reviewing your stay. I am sorry to see you found breakfast disappointing - please do contact us on feedback@royalgardenhotel.co.uk should you wish to provide more details, as we always welcome suggestions from guests. I am happy to see you had a pleasant stay with us and that you enjoyed everything Kensington has to offer. We...

Sarasota
Reviewed 7 November 2016

Great location and a really wonderfully run hotel. Staff was friendly and helpful and the room overlooked the park. Truly a find! I would not hesitate to both recommend the hotel whether traveling for business or leisure.

Review collected in partnership with this hotel
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Helpful?
Thank M5174HAmichaelj
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. I am so pleased you enjoyed your stay at the Royal Garden Hotel and found us both friendly and helpful, which we always strive to be. Thank you for the glowing recommendation. We hope to see you again very soon. Best wishes, Jonathan Lowrey General Manager

Paris, France
Reviewed 7 November 2016

location is great, the rooms are spacious and comfortable however those on the side of the street are noisy. Very disappointed with the food, breakfast was ok but not excellent. Service of average level.

Review collected in partnership with this hotel
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Helpful?
Thank paulapn2016
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am sorry to see you were disappointed with the food and the level of service received. Please do contact us on feedback@royalgardenhotel.co.uk should you wish to discuss these issues further. Nevertheless, I am happy that you enjoyed our location and found the rooms spacious and comfortable. I hope we can welcome you...

Washington DC, District of Columbia
Reviewed 6 November 2016

This is a five star hotel. We stayed for 10 days it was fantastic. We left London for Scotland in the middle of our stay. The Hotel was very accommodating the entire trip. Room service food was outstanding. The service was truly outstanding. I highly recommend this hotel. There are great view of the park and Kensington Palace. However the...

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Helpful?
Thank Paul H
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind feedback. I am delighted to see you found the service outstanding and that we were able to make your trip one to remember. Thank you for recommending us to other travellers. We are looking forward to welcoming you back. Best wishes, Jonathan Lowrey General Manager

Cheltenham, Gloucestershire
Reviewed 6 November 2016

The best hotel we have ever stayed in with extremely attentive staff in all areas. The hotel is spotless and the food is truly amazing. The hotel is centrally located and is only a 5 minute walk to High Street Kensington Tube Station. On the doorstep is Kensington Palace and their beautiful gardens and lake.

Review collected in partnership with this hotel
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Helpful?
Thank jamessallyw2016
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am thrilled to see you think us the best hotel you have ever stayed in, thank you for the generous feedback. I was also very pleased to read your comments about the food and the standard of housekeeping, and will make sure to share them with all the team. We hope to see you again very soon....

Odailiah
Reviewed 6 November 2016

If it wasn't for house keeping calling and disturbing my afternoon nap while DND was on. She said it was the hotel's policy. I couldn't waste time bringing this up checking that piece of info with the management. I loved my stay otherwise, everything was perfect and would definitely stay here again and again, but will make sure I mention...

Review collected in partnership with this hotel
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Helpful?
Thank abeera214
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am sorry for the inconvenience caused by our housekeeping team's telephone call and we'll be adding a note to your profile to avoid doing so in future stays. I am nevertheless pleased to see you enjoyed every other aspect of your stay and that you look forward to staying again - as...

Reviewed 6 November 2016 via mobile

Great staff, clean and comfortable rooms, nice location! The service from beginning to end was very welcoming! I will definitely be back! Loved the upgrade they gave too; what more could I ask for? 😌😌😌

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Helpful?
Thank Deidree B
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am delighted to see you had a lovely stay with us and pleased that we were able to offer you an upgrade. I have shared your kind feedback with the whole team - thank you on behalf of all of us. We look forward to your next visit. Best wishes, Jonathan Lowrey General Manager

Reviewed 5 November 2016 via mobile

Stayed here lots of times in the past. It has always been excellent. Good food and ambience in the restaurant and at the bar. Very comfy big beds and quiet for central London so have always slept well.

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Helpful?
Thank Ben P
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind comments. I am happy to see you always enjoy a good night's sleep when staying and that you find us consistently excellent. We look forward to your next visit. Best wishes, Jonathan Lowrey General Manager

Bodmin
Reviewed 5 November 2016

Great hotel,professional and friendly! Would recommend to anyone! Had to change room from a smoking to non smoking room,the difference in the room was disappointing ,it was a lesser room,but still comfortable! The level of service was at the highest level,from check in to check out! Darius the doorman was a pleasure to meet!

Review collected in partnership with this hotel
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Helpful?
Thank davidhE9594BS
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am sorry you were disappointed with your change of room. I would recommend calling our Reservations team directly to book your next stay, as they will do their best to find the perfect room for you. I was very pleased to read your review and have passed your comments on to the whole team and Darius in...

Rome
Reviewed 5 November 2016

All my family was really happy it was our second time in Royal Garden Hotel. The staff helped us for the reservation and when we arrived they gave some gifts to the kids for playing and drawing during our stay... Thanks a lot

Review collected in partnership with this hotel
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Helpful?
Thank annamariad55
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am so pleased to see your family had a lovely stay with us. I am happy to see our team was able to tailor your reservation to your needs and that the little ones enjoyed their backpacks. Thank you for your kind comments. We hope to see you all again very soon. Best wishes, Jonathan Lowrey General...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: RM1,226 - RM2,358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Priceline, Agoda, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#31 Spa Hotel in London
#83 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
16 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always book a garden room, a little bit more but the view is worth it.”
priesty592016, 23 May 2017 | Read review
“If booking in advance always ask for a garden view”
jonessnt, 18 May 2017 | Read review
“Try and get a room overlooking Kensington palace and gardens”
380nika, 17 May 2017 | Read review
“Request a view or book a table at the restaurant for an unmissable panorama.”
Wadsa, 3 May 2017 | Read review
“Ask fir a room overlooking kensington park”
dawnie028, 2 May 2017 | Read review
5 of 5
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US$272* /night
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Prices are for 1 room, 2 adults
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