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Hilton London Olympia

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2,201 Reviews from our TripAdvisor Community

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Showing 1,918: English reviews
Long Island, N.Y.
Reviewed yesterday NEW

I've been a Hilton Honors member since 2010 and this location has lowered the bar to a new level. Although I was initially skeptical with this property based on the mix reviews on TA, I had limited choices for my business travel. I was hoping this experience would follow the great past experiences I’ve had with other Hilton properties in...

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Helpful?
Thank Gary O
Austin, TX
Reviewed 2 days ago NEWvia mobile

Hilton in name only -- if this hotel were in America and not next to a major convention center, it probably would have its brand stripped. Guest rooms were tiny -- double bed was pushed up against one wall and still barely left a pathway to slide past. Rooms and corridors in desperate need of refresh -- bed and interior...

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Helpful?
Thank Dave G
Coastal South Carolina, South Carolina
Reviewed 2 days ago NEW

The staff and building where great, it's a 15 min walk from the tube, over all we loved it. The room was a good size which is great in the city and it was easy to find. Our daughter had plenty of room to crawl around

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Helpful?
Thank 934seani
Isle of Man, United Kingdom
Reviewed 2 days ago NEW

We really enjoyed this hotel. It's location is great and close to bus stops and trains. The staff were excellent and made us feel very welcome. We would like to praise Patricia on the Front Desk who was lovely and very helpful.

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Helpful?
Thank coolsue
Colchester, United Kingdom
Reviewed 3 days ago NEW

A one night midweek stay. The hotel staff (reception and reservations) were incredibly helpful. it's a large hotel so can be a bit of a warren of corridors. The room was large can clean. The bathroom had the normal shower/bath combo, but be warned it's not a full sized bath. Unless Olympia tube is open (weekend and events?), then it's...

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Helpful?
Thank Phil W
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Phil W Thanks for the review! Glad you enjoyed your stay with us and that our reception and reservations teams were helpful during your stay. We look forward to welcoming you back again soon Nick Director of Operations

Loggerheads, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lovely welcome from receptionist. Sixth floor room was tired, with the musty smell of old furnishing, but everything was clean and functional and okay considering the price. If you want a cheap bed for the night, you could do worse.

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Helpful?
Thank adamhamdy
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Adamhamdy Thank you for taking the time to review our hotel. Great to read that you enjoyed your stay with us and our reception team provided a lovely welcome Nick Director of Operations.

Reviewed 5 days ago NEWvia mobile

Terrible smell in the rooms. Smells like a combination of rotten wood and everything soaking wet, in all the rooms. Carpet dirty and old. Outside rooms very noisy, no thermic neither noise isolation for the street rooms, inner rooms above smells of kitchen and next door children nursery, not isolated as well.

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Helpful?
1Thank Maurice D
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Maurice D Thank you for the review of your experience with us. I can assure you we will get to the bottom on the issues you have encountered. I do hope you choose to stay with us again so that we can show you our true hospitality Nick Director of Operations

Trowbridge, United Kingdom
Reviewed 6 days ago NEW

This Hotel is value for money in London but is a little on the tired side. Parking under the hotel very tight spaces even to the point of not being able to get out the car so be careful how you park. Hotel rooms were clean but very hot and if you opened the window in our room the noise...

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Helpful?
Thank Roy S
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Roy S Thank you for your feedback on your stay with us. We will certainly take this on board for future renovations of the hotel Nick Director of Operations

Guernsey, United Kingdom
Reviewed 1 week ago NEW

Outdated and poor service. Rooms very old needs updating. Bed hard and squeaked. Housekeeping awful. Room service 1hr + and was cold. Experience ruined end of holiday. Not enough staff and wifi awful. Have used Hilton for years and not had this bad a service

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Helpful?
1Thank A7729FTsharonb
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear A7729FTsharonb Thank you for taking the time to review our hotel. I can certainly see that we have not met your expectations on this occasion and can assure you that this is not the high standard to which we strive. I do hope you will consider us again so we might show you the true Hilton experience Nick Director...

Godalming, United Kingdom
Reviewed 1 week ago

All one expects from a chain like Hilton is bland, plastic, and anonymous but above all clean and efficient. Not this one. The room was tucked away on some afterthought building and took a good 20 minutes to find with unreadable signs. It was small. The bathroom fittings were loose and at odd angles. The room was freezing, and even...

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Helpful?
1Thank mikeY7157DV
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear mikey7157DV Thank you for taking the time to review your experience with us. I would encourage you to contact me directly so we might discuss your stay in more detail. My email address is nick.boyd@hilton.com Nick Director of Operations

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Region: United Kingdom > England > London
Price Range: RM510 - RM1,800 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hotel Style:
#358 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Olympia staff and other travellers.
12 questions
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Questions? Get answers from Hilton London Olympia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel.”
 of 5 bubbles 844garyo, 10 Dec 2016 | Read review
“We were on the 6th floor can't comment on what would be best”
 of 5 bubbles RoyS361, 5 Dec 2016 | Read review
“Avoid anything in the rear carbuncle”
 of 5 bubbles mikeY7157DV, 1 Dec 2016 | Read review
“Noisey road at front but nice views, awful view at back but quiet- tip- keep curtains closed!”
 of 5 bubbles 205amandat, 29 Nov 2016 | Read review
“Choose non smoking room. Supposedly they have rooms with little balconies.”
 of 5 bubbles , 28 Nov 2016 | Read review
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