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Hilton London Olympia

380 Kensington High Street, London W14 8NL, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Holland Park
    0.7 km
  • 4 star hotel
  • Free Wifi
Reviewed 2 weeks ago
Good hotel in London
Comfortable bed made you sleep well and here you can have extra... more
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2,267 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Olympia
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Showing 1,964: English reviews
Rochester
Reviewed 2 weeks ago

Stayed for 4 nights over New Years eve. We were able to check in to a room early (this was a +)! Lobby and bar/restaurant are great, but that is where it ends. The elevators, corridors and rooms looked tired and beaten. No view from the room we had, and the bathroom was one of the smallest I have seen!...

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Helpful?
Thank boatingman_ny
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear boatingman_ny Thank you for your review of the hotel. I am sorry to read that the room did not meet your expectations, they are certainly something we are working hard on. Happy however to read that we were able to accommodate an early check in for you and that you enjoyed our bar and restaurant Nick Director of Operations

Bangkok, Thailand
Reviewed 2 weeks ago

Comfortable bed made you sleep well and here you can have extra pillows that you like. Kensington is always good location for business or leisure. Friendly staffs at the hotel are the heart of the service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank songkiatw
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear songkiatw Thank you for your review positive comments on our team Nick Director of Operations

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

The room wasn't clean, not comfortable, no view, the room window was so small, the furniture is really old, the lounge doesn't have as much food variety, staff were friendly; maybe because I stayed the night before the new year.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S169MJahmedm
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear S169MJahmedm Thank you for the review. I am sorry to read that we did not live up to your expectations. I do hope you will consider us again when next you stay in London Nick Director of Operations

Rome, Italy
Reviewed 2 weeks ago

The hotel is showing its age (bathrooms are in a horrible state) and the personnel do not care. I am an elite member and am spending five nights with my family. I am bleeding through my nose. Bad service, poor response, horrific rooms, very poor restaurant service (now in the front pub) and bad menu ... and above all irrational...

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Helpful?
Thank bellochicco
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear bellochicco Thank you for taking the time to write a review of your experience. I would encourage you to contact me directly to discuss your stay further on nick.boyd@hilton.com Nick Director of Operations

Greater Adelaide, Australia
Reviewed 2 weeks ago

The staff at this hotel were fantastic, especially the breakfast crew who did all they could to help make our stay a memorable experience. Breakfast was a highlight of our stay as the food and barista coffee was fabulous!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank briahk
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear briahk Thank you for the review of your stay with us. I will be sure to pass on your feedback regarding breakfast to the team in our restaurant Nick Director of Operations

Springfield, Ohio
Reviewed 2 weeks ago

Beds are hard as rocks. Requested a wake up call to be ready for pickup car that was booked by the hotel did not get that call almost missed flight to airport the concierge appeared in happy when I booked a tour without him involved not sure if he didn't get a kick back from the company but it seemed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sjake1234
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear sjake1234 I am sorry to read of your experience with us. Rest assured that we do take our guests wake up calls very seriously and will be sure to follow up on this incidence. I also appreciate your feedback regarding our concierge team Nick Director of Operations

Valletta, Malta
Reviewed 2 weeks ago

The hotel amenities are very adequate and the staff are very helpful. The people in the breakfast area are very cordial, one lady in particular, I think her name was Alina was very cheerful and greeted everybody with much respect. Room size is not enormous but I had space for my luggage and shopping too. The bathroom is quite small...

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Helpful?
Thank Yasmin G
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear YasminonG Thank you for your review of the hotel. We certainly appreciate your feedback and are happy to read that on the whole you enjoyed your stay. I hope we have the opportunity to welcome you back again soon Nick Director of Operations

Laguna Niguel, California
Reviewed 3 weeks ago

This hotel is very outdated. The comfort of the bed rooms were extremely uncomfortable. We ended up checking out one night early because we were so uncomfortable. Be prepared for your keys not to work when you go to your room. We had to have the front desk come up with us because we couldn't get into our room

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank needaha
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear needaha Thank you for your review, I was sorry to read that we have not met your expectations on this occasion. I do hope you will consider us again for a future visit Nick Director of Operations

London, United Kingdom
Reviewed 3 weeks ago

The rooms in this property need serious renovation. The smell of the "clean" towels was so bad and overall the room didnt look cleaned. The toilet is so old that it cannot even work properly. The common areas look good since they have been renovated but dont get fooled.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank soriag2017
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear soriag2017 Thank you for your review. I am sorry to read that we have not met your expectations of this stay. I do hope we have the opportunity of welcoming you back once again Nick Director of Operations

Milton Keynes, United Kingdom
Reviewed 3 weeks ago via mobile

Very nice hotel. Young man on reception very helpful and we could check into our room straight away. Nearest tube station was high street Kensington. If you are using buses, a short walk from the hotel is the first bus stop. All buses from this stop go to the High Street Kensington tube station.

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Helpful?
Thank 672dianet
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear 672dianet Thank you for your review of the hotel. Look forward to seeing you again soon Nick Director of Operations

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Region: United Kingdom > England > London
Price Range: RM565 - RM1,553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hotel Style:
#360 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Olympia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were somewhere round the back, no view but very quiet”
 of 5 bubbles julievicky78, 19 Jan 2017 | Read review
“We faced the street but didn't have any noise issues.”
 of 5 bubbles barnesrph, 14 Jan 2017 | Read review
“I would opt rooms which are on top as this avoids excessive noise such as lifts or traffic.”
 of 5 bubbles YasminG_12, 4 Jan 2017 | Read review
“Avoid front facing rooms if road noise is an issue.”
 of 5 bubbles WeathergirlUK, 29 Dec 2016 | Read review
“try an other hotel”
 of 5 bubbles 963guyh, 20 Dec 2016 | Read review
5 of 5