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Hilton London Olympia

Orbitz.comUS$119*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$223*
US$119*
US$148*
US$223*
US$120*
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Hilton London Olympia
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2,449 Reviews from our TripAdvisor Community

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Showing 2,119: English reviews
Reviewed 24 October 2016

The title of my review sums it up. The service was very efficient and friendly. They cleared the minibar for us just so we could store my daughter's medicine. The concierge and front desk were both very knowledgeable of the area. Our room was large and clean, but the carpet needed replacing, the furniture was worn, and there appeared to...

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Helpful?
Thank H T L
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am pleased that we were able to find a solution for you and your daughter and that you found the team helpful and knowledgeable Thank you for taking the timw to write to us

United Kingdom
Reviewed 24 October 2016 via mobile

I stayed here 21st, 22nd October . When you check in the reception looks really good as does the bar area. Getting excited now then off up to the room.... oh dear it's the 1970s, carpets brown , old stained, bathroom tiny bath that only a 5 year old could lie in, tiny bed for a double room, telly did...

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Helpful?
1Thank Suzanne W
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Your feedback is important to us and we appreciate the that you shared your experience, we have shared the feedback with the Management team to action

Shrewsbury, United Kingdom
Reviewed 23 October 2016

we recently stayed here somewhere to place our heads for the night. We had a bargain price booking through a discount website, it's all relative. The communal areas are lovely. We stayed in a standard twin, they are starting to look very tired. The bed was hard so nether of us got a good night sleep. Breakfast was nice and...

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Helpful?
Thank Charlotte H
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We are sorry that you did not have a good stay and that we were unable to rectify the issues during your stay. I have shared the feedback with the Housekeeping team and asked them to inspect the 3rd floor. Thank you for taking the time to write to us

Reviewed 21 October 2016

This is a 1970s hotel with small and dirty rooms. Moreover I had horrible experience at checkout with a very rude and unpolite person (front desk associate mgr) who provided wrong information, made mistakes in the check out procedure and behaved very aggressively and in a bad way this is the opposite of a caring customer experience I'll never go...

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Helpful?
2Thank Francesco S
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share you thoughts. I am sorry that you did not have a good experience with us and I have shared your review with the team

Lancaster, United Kingdom
Reviewed 19 October 2016 via mobile

Attended the independent hotels show at Olympia. This hotel is just a 5 minute walk from there. Stayed in a single room. It was very clean and spacious enough for one person with a very large twin size bed. Room service was efficient, lots of variety to choose from. My food arrived and was fresh and hot. The bathroom amenities...

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Helpful?
Thank Spalass
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We are delighted that you enjoyed the stay and that we could look after you during your visit. We look forward to welcoming you back very soon , thank you for taking the time to write to us

Chesham, Bucks, England
Reviewed 18 October 2016

Stayed overnight as I was here on business. Location to Olympia Exhibition Halls - perfect .... and that's where it stops! The chairs in the lobby have been there since 2008 .... I know as that it when I was last there for a meeting - on those blue velvet chairs. And the furniture in the rooms is possibly just...

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Helpful?
Thank Charleygirl76
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am sorry that you did no enjoyed the stay and that the Hotel did not meet you expectations. Thank you for writing to us .

Reviewed 16 October 2016 via mobile

Best hotel we've stayed in for a very long time! Staff very friendly and attentive, breakfast was out of this world. Situated in a very convenient location, easy to access taxis, buses and undergrounds. We will be staying here again in future visits!

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Helpful?
Thank Jessica D
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We are delighted that you enjoyed the stay and that you were looked after by the team . I am pleased to read that the location and the Hotel both met with yor needs We look forward to welcoming you back very soon and thank you for taking the time to write to us

New Jersey
Reviewed 15 October 2016 via mobile

Cannot believe this property is a Hilton! Old ratty carpeting, lack of signage for elevators/lifts, dingy rooms, saggy bed need I go on? Oh wait, half empty water bottle on the "computerized tray" thatcreads if touch an item you are charged. I made sure to tell front desk room came that way. Also even though I requested another room because...

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Helpful?
Thank NJLiz
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay Your feedback certainly helps us to monitor and improve our customer services for the future thank you for taking the time to write to us I have shared your experience with the Housekeeping team to retrain...

Colombo, Sri Lanka
Reviewed 11 October 2016

Expect huge wait times at checkin/checkout. Unsupervised trainee staff at reception . Great location . A lot of places to eat around the hotel .rooms are not very sound proof. Avoid getting rooms on the street side

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tharindu P
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am sorry that the trainee took a bit longer to check you in , I have shared your concerns with the Manager Thank you for taking the time to write to us

London, United Kingdom
Reviewed 11 October 2016

Can only comment on the room we were in but it was not a twin room and the bathroom had a ridiculously low ceiling. For the price I would have expected much better. Would've preferred to stay in a Premier Inn. Location was fantastic for Olympia though

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael R
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We are constantly refurbishing the property and I am sorry that on this occasion the décor let us down . I am glad that you enjoted the location

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Region: United Kingdom > England > London
Price Range: RM599 - RM1,913 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hotel Style:
#367 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Olympia staff and other travellers.
24 questions
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Questions? Get answers from Hilton London Olympia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front maybe brighter & have a better outlook but suffer from more road noise from the very busy Hight St Kensington.”
DaveUK1210, 24 May 2017 | Read review
“choose another hotel nearby if you need to be near Olympia Hall”
SoulBuddy, 23 May 2017 | Read review
“Smoking rooms available, so those floors will smell in particular”
T4906QEgracec, 16 May 2017 | Read review
“Ask in advance which rooms have good wi-fi”
The_Doode_Abides, 13 May 2017 | Read review
“Don't choose a room, stay somewhere else.”
rjcollinsrn, 4 May 2017 | Read review
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Prices are for 1 room, 2 adults
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