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Holiday Inn London Kensington Forum

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3,784 Reviews from our TripAdvisor Community

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Showing 3,102: English reviews
Launceston, Australia
Reviewed 2 days ago NEW

first hotel staying in london . Lovely cafe /restaurant and off the side a quaint old English Bar. Great food and service with concierge being extremely helpful confirming all our ongoing bookings for us. June 2014 this was our first stop to meeting our Globus Tour

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Helpful?
Thank julieemarquis
Meitar, Israel
Reviewed 5 days ago NEW

The hotel is located in good area. The rooms are small but nice. Very clean hotel. might need some renovation. The breakfast is fine. The WiFI is too slow. In general if you need good place and quiet to stay I recommend.

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Helpful?
Thank Itain
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel. We are so glad you enjoyed your stay with us and thank you for recommending us. With Kind Regards

Bournemouth, United Kingdom
Reviewed 5 days ago NEW

We have just spent two nights at this hotel, in an outdated, cold and tired room. The beds had single summer weight duvets, the bathroom was minute, even colder than bedroom and seemed unclean although perhaps it was just 'tatty', Not one single glass, even plastic, was left in the room, event though there was an empty fridge there. The...

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1Thank jsgw
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel, we do value your feedback and your comments. With Kind Regards

Kent, United Kingdom
Reviewed 6 days ago NEW

When we first arrived at the hotel reception to book in, the hotel only had one person down in our booking when it was clear there was two of us booked as husband and wife,when we booked online. they did amend this for us without too much of a fuss, the hotel is in a good location close to Gloucester...

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Helpful?
Thank 908donaldg
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thanks for leaving a review about your recent stay. We appreciate your feedback and we are glad that you enjoyed your stay with us as well the Caribbean night. I look forward to welcoming you back. Kind Regards,

Singapore, Singapore
Reviewed 1 week ago via mobile

Convenient location ,easy access any where , close to tube station . Typical middle range business hotel meet all basic needs . But you cannot expect too much for luxury . Crowded with all kinds of tourists . And facilities are well maintained , some upgrade will be plus .

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Helpful?
Thank Bennie Z
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Bennie, Thank you for taking time to review your last stay Holiday Inn Kensington Forum. Your feedback is very important to us and I am genuinely sorry that we did not have any upgrade upon check in as it is subject to availability. I hope we have an opportunity to welcome you back soon. Kind Regards,

Hong Kong, China
Reviewed 1 week ago

During my recent stay in this hotel, I landed at Heathrow at 5.00am and took the Piccadilly Line straight from the airport to Gloucester Road, checking in around 6.30am. Given the time unsurprisingly a room wasn't available but the friendly check in member of staff said he would see what he could do and suggested I come back in a...

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Helpful?
1Thank Gwm-Traveller1
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for writing a review about your recent stay at Holiday Inn Kensington Forum. I am delighted to hear that our service and the room met your expectations.It was a pleasure to have you as our guest and it is always great to receive positive comments. Once again, thank you so much for your kind feedback. Looking forward to...

Reviewed 1 week ago

Stayed in Dec '16, very comfortable stay, the staff were very helpful. Close to tube station and significant museums. Although it was cold in Dec, the rooms were comfortable and warm! A very ideal budget hotel in London.

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Helpful?
Thank Hemantamudoi
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you very much for posting a review about your recent stay at Holiday Inn Kensington Forum. I am delighted to learn that the hotel and service met your expectations. Looking forward to welcoming you back very soon. Best Regards,

Beirut, Lebanon
Reviewed 1 week ago

The hotel has a perfect location , less than a minute walk from Gloucester road tube station and has everything in its surroundings, pharmacy, restaurants, grocery shops, post office... The hotel even has Starbucks inside it! Very clean and Spacious rooms with nice views. However, the staff are not friendly and are not welcoming at all, to an extent if...

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Helpful?
1Thank Omar B
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Omar, Thank you for posting a review about your recent stay at Holiday Inn Kensington Forum. The feedback of our guests is important to us and I was genuinely sorry that the staff did not meet your expectations. I do hope that we would have the opportunity to welcome you back to our hotel in the future so that...

Manchester, United Kingdom
Reviewed 2 weeks ago

From the point of view of sound isolation it is the worst hotel I've ever stayed in. I was on the 15th floor and still could hear all the traffic throughout the whole night. The windows let any sound in, it felt like there were no windows in my room at all. Moreover, the walls between the rooms are thin...

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Helpful?
2Thank Natallia81
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Natallia81, Thank you for posting a review about your recent stay at Holiday Inn Kensington Forum. I am sorry to learn that your experience with us was disappointing. Please contact our Guest Relations Team on guestrelations@hikensington.co.uk and will make sure your next visit is a memorable one. Best Regards,

Singapore, Singapore
Reviewed 2 weeks ago

Whilst visiting London, I stayed here for a couple of nights, and had a delightful stay - nice room and restaraunts. I also hired an amazing 'caddy', (a Volkswagen). A very good service with the car! I would highly recommend it here!

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Thank 256ollie
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for your favourable comments. We hope you will visit us again very soon. Kind Regards

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Consortia Restaurant
Consortia Restaurant
Cuisines: European
Cromwell Tavern
Cromwell Tavern
Cuisines: Bar, British, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel s close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee. ... more   less 

Additional Information about Holiday Inn London Kensington Forum

Address: 97 Cromwell Road, London SW7 4DN, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM544 - RM1,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London Kensington Forum 4*
Number of rooms: 906
Reservation Options:
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Also Known As:
Holiday Inn London Kensington Forum Hotel London
Holiday Inn Kensington Forum
London Holiday Inn
Hotel Style:
#310 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Kensington Forum staff and other travellers.
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Questions? Get answers from Holiday Inn London Kensington Forum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room first before you unpack and accept it”
 of 5 bubbles jsgw, 16 Jan 2017 | Read review
“Higher floors have a better view”
 of 5 bubbles 908donaldg, 15 Jan 2017 | Read review
“High Floor Corner room”
 of 5 bubbles Gwm-Traveller1, 10 Jan 2017 | Read review
“Please ask for the room which DOESN'T face the main road with busy traffic all night”
 of 5 bubbles Natallia81, 5 Jan 2017 | Read review
“The higher floors probably have a better view”
 of 5 bubbles , 1 Jan 2017 | Read review
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