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    Best Western The Cromwell

    110-112 Cromwell Road, London SW7 4ES, England
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    28/01/2018 29/01/2018
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    US$117
    US$91
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    Traveller (331)
    Room & Suite (158)
    Dining (23)
    Overview
    • Excellent16%
    • Very good44%
    • Average23%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “tube station” (108 reviews)
    “garden room” (26 reviews)
    “gloucester road” (35 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Parking
    3.0 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,338)
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    11 - 15 of 989 reviews

    Reviewed 22 November 2017 via mobile

    Staff generally outstanding friendly and helpful Beds are cofortable and a good night sleep was had except for outside noise sometimes It is a maze to get to the room your room which makes it hard with 3 bags Not all room have views as...More

    Thank heather w
    Response from Hotel-Manager-BW110, Front Office Manager at Best Western The CromwellResponded 24 November 2017

    Dear Heather W, Thank your for sharing your kind thoughts on TripAdvisor. I am delighted to read that you had a lovely stay and that you found our Room comfortable and you had a good night sleep. I have shared your comments with the other...More

    Reviewed 19 November 2017

    The staff were very friendly and helpful. Would have given an extra star but our room was small but had a balcony overlooking a garden . Breakfast was very good, buffet style but all well cooked. The hotel was perfect for visits to museums and...More

    Thank Margaret T
    Response from Hotel-Manager-BW110, Front Office Manager at Best Western The CromwellResponded 20 November 2017

    Dear Margaret T, Thank your for sharing your kind thoughts on TripAdvisor. I am delighted to read that you had a lovely stay. I have shared your comments with the other members of the staff who join me in thanking your for leaving such a...More

    Reviewed 15 November 2017

    Booked two rooms for my family (2 adults, 2 teenagers). We wanted adjacent rooms but not possible. Given two rooms on third floor, but one was very small with a depressingly tired décor - the double bed blocked the door to the tiny en-suite bathroom...More

    Thank Tony617
    Response from Hotel-Manager-BW110, Front Office Manager at Best Western The CromwellResponded 18 November 2017

    Dear Tony617, Thank you for taking time to review your stay with us at Best Western The Cromwell. I appreciate your nice comment about our friendly staff and the good location. We value and appreciate receiving your compliments, suggestions and complaints so that we can...More

    Reviewed 13 November 2017 via mobile

    We came up to London for a pre Christmas trip and decided we would make a couple of days of it. We stayed at The Cromwell on the 5th floor in a double which was compact but was comfortable and very clean, had a good...More

    Thank Ian H
    Response from Hotel-Manager-BW110, Front Office Manager at Best Western The CromwellResponded 15 November 2017

    Dear Ian h, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here...More

    Reviewed 2 November 2017

    A very small double bedroom. Tiny, but nice and clean and a decent bathroom with good hot shower. Very attentive reception staff. I saw one of the receptions staff go and get a bag from an elderly ladies room to save her having to walk...More

    Thank 173Hegland
    Response from Hotel-Manager-BW110, Front Office Manager at Best Western The CromwellResponded 3 November 2017

    Dear 173Hegland, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$108 - US$222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda, getaroom.com, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western The Cromwell reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park
    • Also Known As
    • Best Western The Cromwell Hotel London ,
    • Best Western London ,
    • London Best Western
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    Traveller (331)
    Room & Suite (158)
    Dining (23)
    Hotel & Grounds (206)
    Bathroom (42)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Ask a question
    Questions & Answers
    n2nis
    18 October 2017|
    Answer
    Response from Hotel-Manager-BW110 | Property representative |
    Dear Guest, Thank you for staying with us at the Best Western, The Cromwell Hotel. Please visit us again soon! Kind Regards, Laura Civita Front Office Manager
    1
    Vote
    megumiasa
    11 July 2017|
    AnswerShow all 2 answers
    Response from Szymanowski | Reviewed this property |
    No idea. But I would urge you to reconsider staying at this property. Please read my reviews before you book.
    0
    Votes
    dalesky
    10 July 2017|
    AnswerShow all 6 answers
    Response from M130454 | Reviewed this property |
    Easy to get from Heathrow. The Cromwell is just around the corner from Gloucester Road Station on the Picadilly tube Line which goes directly to Heathrow. The Cromwell is not a luxury hotel, but ok for a couple of days.
    1
    Vote
    Room Tips
    "658 has a nice private secluded patio."
    Read review
    "Go for the larger superior rooms."
    Read review
    "We had a room with a veranda that was lovely. There are only 2 or 3 of these though."
    Read review
    "Ask for one not overlooking the main road which is constantly busy"
    Read review
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