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On a recent trip to the UK, my husband and I stayed here for the first two nights. The hotel is attractive, in a nice part of South Kensington and check-in went well. We arrived after the designated check in time and there was a...More
This is a beautiful hotel providing everything you need for a stay in London. It's perfectly placed for visiting all the cultural sights and museums in South Kensington, shops in Knightsbridge and the stunning Kensington gardens.
From the moment I entered the hotel was bowled...More
6 Thank ruthljc
Response from Arpan G, Front Office Manager at Park Grand London KensingtonResponded 30 May 2017
Thank you very much for taking the time to write a review of your stay at the Park Grand Kensington.
I am thrilled to hear that the room was up to your liking and that we were able to exceed you expectations! I...More
We had a great stay hete. The staff is super friendly and helpful. Breakfast included was good every morning. The room wad small but clean and tidy and the bed large and comfy. They gave us a cell phone for the duration of our stay...More
I stay in this hotel whenever I go on my business trips. Always a pleasure to be welcomed by the hotel team that make me feel like home. Many thanks to AJ, Hayson, Dave, Laurance and, especially, the lady at the reception with the lengthy...More
Stayed at the park grand Kensington hotel,service was exceptional and gy a complimentary upgrade.Was never disappointed with the stay.Convinient location and plenty restaurants all around.Definately would recommend.More
Response from Arpan G, Front Office Manager at Park Grand London KensingtonResponded 2 days ago
Thank you very much for your 5 star review of the Park Grand Kensington.
I am thrilled that our fantastic location was such a highlight for you & that the exceptional service delivered by Kanisha added more memories to your stay!
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$146 - US$331 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#110 Business Hotel in London
#119 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
Number of rooms
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United Kingdom >
South Kensington / Earls Court
Also Known As
Best Western Premier Shaftsbury London Kensington Hotel London ,
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
We do aim to reply all reviews, however for the negative reviews this takes a bit more time to eventually response. As we coordinate internally and review the issues mentioned on the review with the relevant... More
We do aim to reply all reviews, however for the negative reviews this takes a bit more time to eventually response. As we coordinate internally and review the issues mentioned on the review with the relevant departments to ensure corrective actions are taken while liaising with the guest directly to ensure the issue is resolved. We do take criticisms and every feedback on board as its through guest feedback we try to improve and correct where necessary. Once we have all the info required with the issues and a resolution we do reply back to the guest