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Park Grand London Kensington

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#192 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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1,868 Reviews from our TripAdvisor Community

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Showing 1,595: English reviews
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Birmingham, United Kingdom
Reviewed yesterday NEW

We booked this to visit London for a big birthday celebration. The hotel is very convenient for the Tube less than 5 mins from Earls Court. Welcoming staff sorted the reservation which had been incorrectly recorded. The upgraded Club Double was excellent, the "Birthday" balloons were a lovely touch. Ayesha on Reception sorted the with no issues and noted the...

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Thank Tim J
Leeds, United Kingdom
Reviewed yesterday NEW

Chose this hotel for location (200 yards from Earls Court tube station) and value after comparing on various booking sites but booked a 3 night deal directly with the hotel which got us a discounted rate and breakfast included. When we arrived we had been given a complimentary upgrade to superior rooms on the top floor. The usual tea,coffee and...

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Thank Jane P
Boston, Massachusetts
Reviewed 2 days ago NEWvia mobile

Got a good online deal on a superior room. Called prior and asked for a room on an upper level and they were able to accommodate. I also asked if there was AC and a fridge in the room (my BF had medication that needed refrigeration). I was assured they did. We arrived after a long day of traveling to...

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Thank elehcim12
Morpeth, United Kingdom
Reviewed 3 days ago NEW

I booked a surprise weekend away for my fiancee and wanted a hotel neat the natural history museum. Our room (executive suite) was simply amazing and the surroundings were very quiet. The staff had left a Happy Birthday treat for my fiancee in the room along with balloons. All staff were really friendly and the breakfast was amazing! We hope...

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Thank 4islaf
Bristol, United Kingdom
Reviewed 3 days ago NEW

We stayed here for one night to celebrate my partner's birthday. An amazing stay! We arrived early, so our room was not ready, but we received a warm welcome and were able to leave our luggage. Also able to leave our luggage after check-out, which was really useful. Our room was excellent; very clean, comfortable, spacious and modern. Breakfast was...

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Thank travelleratob
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Travelleratob, Thank you for sharing the wonderful review on your recent stay at Park Grand Kensington. I am delighted to read about the impressive levels of service that you received from our friendly team and the service provided. The team and I look forward to welcoming you back again next time. Kind Regards Martine Low Ting Sen Front Office...

Hornchurch, United Kingdom
Reviewed 4 days ago NEW

We stayed for one night in February.The staff were very attentive and although the front desk was busy there were enough staff to attend to all.The room was very good,well cleaned and prepared, it had no outside window but this didn't bother us.The bed suited us well and we both had a good nights sleep.Breakfast was buffet style and had...

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Thank Richard G
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Mr Richard G, Thank you for taking time to share your review with us. We are delighted by the amazing comments and glad to hear the food was nice as well. We will be very happy to welcoming you back on your next trip to London. Kind regards Martine Low Ting Sen

Leicester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here on a weekend trip to London with my boyfriend. Staff really friendly and attentive on arrival, offering to carry our bags to the room despite only having rucksacks. Booked quite late and also arrived quite late in the day but got a great room on top floor with pretty street view. Comfiest bed I've had on a hotel...

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Thank abicooooper
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Ms Abi Cooper Thank you for your recent stay at the Park Grand London kensington. We are amazed with the lovely review and will share with the team too. We look forward to welcoming you back on your next trip to London. Kind regards Martine Low Ting Sen Front Office Manager

Reviewed 4 days ago NEW

Very friendly staff and comfortable, clean room. Our deal included an excellent buffet breakfast with water and fruit in our room. We stayed in the lowest price room and can't fault it bar the heat - we couldn't get it cool enough for us. Having said that we didn't ask for help and when we mentioned it in the morning...

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Thank Aileen H
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Aileen H, Thank you for staying at the Park Grand London Kensington. We are glad to hear you have enjoyed your stay with us. We are glad that you brought the cooling bar to our attention which we will follow up with the respective department. Kind regards Martine Low Ting Sen Front Office Manager

Sydney, Australia
Reviewed 5 days ago NEW

We stayed here in December, and enjoyed our stay. The doorman were very friendly, always smiling and happy to help with any inquires. The rooms are very clean, and the bed comfortable. We were a 5 minute walk to to Earls Court Station, and buses close by too. We were able to explore London with ease thanks to transport being...

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Thank Mimz140
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Mimz140, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. I am delighted that you were impressed by our impressive location close to major shops, restaurants and parks and that you found the welcome from the doormen very friendly. We have taken your comment about the breakfast into consideration and will...

Buenos Aires, Argentina
Reviewed 6 days ago NEW

Excelente service , nice area and excelente hotel. The tibe was only vive minutos walk . Dinning and services Area very close . The people at the hotel Were very nice , always very helpfull. Is very close to places of interest. Excellent choice.

Review collected in partnership with this hotel
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Thank mariajimenar2017
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Ms Maria Jimenar, Thank you for taking time to share your experience with us at Park Grand Kensington. It is very good to hear that you love our great location and the service provided by the team member. We look forward to welcoming you once more in our hotel. Kind Regards Martine Low Ting Sen Front Office Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM583 - RM1,193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Jetsetter so you can book your Park Grand London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#148 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
57 questions
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Questions? Get answers from Park Grand London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to a Club room the extra cost is worth it.”
 of 5 bubbles TimJ261, 22 Feb 2017 | Read review
“Excellent Location”
 of 5 bubbles shawnsR1857CR, 13 Feb 2017 | Read review
“Book direct with hotel as they may have offers available.”
 of 5 bubbles Gra-and-Bec, 10 Feb 2017 | Read review
“Ask for some kind of fan, rooms are boiling!”
 of 5 bubbles caraghs2016, 29 Jan 2017 | Read review
“Ask for a higher floor, check the window make sure it isn't dripping with water.”
  • puddles of water
  • Window condensation and single pane
 of 5 bubbles jakeelogan, 28 Jan 2017 | Read review
5 of 5