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Park Grand London Kensington

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#171 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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2,040 Reviews from our TripAdvisor Community

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Showing 1,751: English reviews
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Coventry, United Kingdom
Reviewed yesterday NEWvia mobile

Stopped here with my fiancee Friday night and had an excellent experience. Staff were very helpful, the room was great, the bed was very comfy and no traffic could be heard from our room. The check in was a little slow and the lifts take a minute to arrive once you call them. Other than that, fantastic hotel in a...

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Thank TomStanford
Manama, Bahrain
Reviewed yesterday NEWvia mobile

We were booked at this hotel. After traveling for ten hours, we got there to find out they were moving us to another hotel as their boiler was not working. They moved us to paddington. The hotel was not like the property at Kensington. This for me is basically robbing us of money. We booked and paid for better services....

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Thank Sadafkarim2013
Bangkok, Thailand
Reviewed 2 days ago NEW

Stayed here overnight and was delighted with the service. The staff were incredibly helpful and nothing was too much trouble for them. The beds were very comfortable and there was a well stocked room with biscuits, fruit, good minibar selection. The location of the hotel is great. The road was very quiet even though it is only a short distance...

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Thank nichola112
Cardiff
Reviewed 2 days ago NEW

Arrived to room decorated for our anniversary, lovely suprise everything was perfect from the food to the great staff who go out of their way to make your stay as good as possible, in a great location for tubes, buses . Will definitely return

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Thank funkimunkiCardiff
Reviewed 2 days ago NEWvia mobile

We visited the Park Grand from the 18th - 20th April, as a city break to celebrate our 4th wedding anniversary. My husband found the hotel on Expedia and booked it based on location and reasonable price; breakfast was also included which was a real bonus. On arrival we were warmly greeted by Kanisua, who took care of our check...

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Thank MMAEF
Cambridge, United Kingdom
Reviewed 2 days ago NEW

I really enjoyed my stay I have decided to stay again next week The receptionists was all lovely and helpful.. Everyone was pleasant to talk to and they even give me a free pot of tea I always feel very welcome at this hotel So if you decided to come to London I strongly suggest staying here it is well...

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Thank laura101_b
Geneva
Reviewed 2 days ago NEW

We had a nice stay at the london kensington grand park hotel,very good location near tube station, very central and lots of restaurants and shops around. Staff was nice and very good breakfast too ! Would definitely recommend it to a friend.

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Thank arianegigi
Reviewed 3 days ago NEWvia mobile

Lovely hotel with friendly staff. The Room is small but clean and cosy. We chose a deluxe room as we were told standard rooms were small so glad we did. Excellent breakfast with vwry attentive staff. Last night good wine to the room .

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Thank Sharon-Keith W
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Sharon-Keith W, Thank you for sharing a review following your stay with us at Park Grand Kensington. I am delighted that you mention the friendliness of the team and I am thrilled to hear that you enjoyed the breakfast servings. The team and I hope to have the pleasure of welcoming you back to stay with us again in...

Stockholm, Sweden
Reviewed 4 days ago NEW

Everthing was excellent: the room was a family room, modern, clean and comfy beds. The staff were service-minded, helpful and always smiling. The breakfast was good. The location was perfect. Only a few minutes walk from Earl's Court underground which is directly connected to Heathrow and close to many of London's attractions. I stayed there during a four-day London trip...

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Thank cnp2016
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear cnp2016, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. I am thrilled to hear that our well connected location, comfort of our rooms and the friendly attentive service that you received from the team were all highlights for you. We hope that we will have the opportunity to welcome...

Reviewed 4 days ago NEWvia mobile

It was a brilliant stay at the hotel .... absolutely awesome staff (Aijaz, Ravi and Dave) .... make you feel really welcomed. They are a true reflection of what you call walking that extra mile to delight your customer. The rooms are very clean and comfortable. Thanks will definitely recommend this hotel to my friends and family. Salwyn

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Thank salwyn c
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear salwyn c, Thank you for taking the time to share your fantastic review of your Park Grand Kensington experience. It is a pleasure to know Aijaz, Ravi, Dave exceeded your expectations and made sure that you felt welcomed and looked after. I am delighted that you mention the cleanliness of your room and that you found our beds comfortable....

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 0QQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM648 - RM1,289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#134 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with better view”
funkimunkiCardiff, 22 Apr 2017 | Read review
“excutive Double ”
laura101_b, 22 Apr 2017 | Read review
“Quieter if not on the street side and would recommend the higher floors”
arianegigi, 22 Apr 2017 | Read review
“117 was OK, but the pigeon's will wake you at dawn, 115 is front facing but smaller than most, ideal for a single traveller.”
801jr, 18 Apr 2017 | Read review
“I would suggest that safes are bolted to the wall; ours wasn't.”
Q2423NBjonathanc, 14 Apr 2017 | Read review
5 of 5