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Park Grand London Kensington

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#188 of 1,077 Hotels in London
Certificate of Excellence
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Park Grand London Kensington
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1,736 Reviews from our TripAdvisor Community

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Showing 1,477: English reviews
Bangor
Reviewed yesterday NEW

We found this hotel by chance on the internet. We only required an overnight stay. The first plus was the close proximity to Earl's Court Underground which is just a few minutes walk away. The hotel, itself, was a great find, in a road which might have given a slightly different impression. When we went inside, the reception area was...

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Helpful?
Thank John457
Cardiff, United Kingdom
Reviewed yesterday NEW

Worst afternoon tea I've ever had. Tasteless from the plastic cup of tea to the clotted cream which was not rich and set. The bread was dry on the corners. It in no way resembled reviews I've read and only 1 staff member. I went with my wife and neither of us had lunch but it wasn't worth eating it...

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Thank Dmbow
Edinburgh, United Kingdom
Reviewed 2 days ago NEW

Stayed one night on business and I couldn't fault it! Very comfortable, clean, modern and quiet room on the 5th floor, excellent location, great staff who seem to enjoy working there - from the staff on reception to the breakfast chef who prepared my eggs - thank you for a pleasant stay.

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Thank Ross565
San Diego
Reviewed 2 days ago NEW

This is the third hotel I have stayed at in the Kensington Chelsea area in the past year and I think it is my favorite so far. Quiet, excellent location with helpful staff. I was able to check in at noon after an overnight flight. The included breakfast was an excellent buffet style spread. My room seemed recently updated with...

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Thank Lisa K
Warsaw, Poland
Reviewed 3 days ago NEW

This hotel is about a 3 minute walk from the Earl's Court tube station, which has service on the Picadilly Line, which means you can go directly from Heathrow to Earl's Court without having to haul your luggage from one line to another and avoid the high cost of the Heathrow Express to central London. You can also catch trains...

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Helpful?
Thank WillnPol
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear WillnPol, Thank you for taking the time to share your experience following you recent stay at The Park Grand Kensington. I am delighted to hear that you had a very enjoyable stay with us and that you found the room to be clean, comfortable and well appointed. Thank you also for highlighting our perfect location which is close to...

Egham
Reviewed 4 days ago NEWvia mobile

It was our anniversary and we had previously been to this hotel so we decided to go again , the bed was set up with love hearts and roses perfect touch , it's awesome for staying in London with easy access to all over central , the rooms are perfectly modern and clean which is what you need on a...

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Helpful?
Thank Luka52
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Luka52, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. We feel privileged that you chose to spend such a special occasion with us and I am extremely proud of the team for making the whole experience for you both even more memorable! We hope to have the pleasure of...

Reviewed 4 days ago NEWvia mobile

Stayed for 2 nights with my partner. We were on the ground floor and there was little noise heard from outside. Very impressed with the room- large comfy bed, well furnished, complimentary tea/coffee, double head shower. Staff were friendly and attentive. Buffet breakfast included was nice, plenty on offer. Ideally situated 5 minute walk from Earl's court tube station. Booked...

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Helpful?
Thank Alice P
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Alice P, Thank you for sharing your wonderful review of your recent stay with us at Park Grand Kensington. It is wonderful to read your kind comments highlighting the comfort of your room and the friendliness of our attentive team. We are delighted that you will choose to stay with us again in the future and we look forward...

Reviewed 5 days ago NEWvia mobile

A special thankyou to DAVE, MARIO and ARJUN for giving us such a warm welcome after a long journey. Excellent customer care services and very friendly I was very pleased with there service and warm and hospitable personalities. We are loyal to park grand and credit goes to the lovley team especially the 3 gentleman mentioned above. Thankyou guys. :)

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Thank jimishah
ClaytonCaredda, Manager at Park Grand London Kensington, responded to this review

Dear jimishah, Thank you very much for taking the time to post your review. I'll be sure to pass on your comments to all the staff. As always please do let us know if we can be of any further help. Kind Regards, Clayton Clayton Caredda House Manager Park Grand London Kensington, London Premier Kensington 33-37 Hogarth Road London SW5...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Facade of hotel was Victorian styled but the rooms were modern and newly renovated especially the bathroom fittings. But the rooms didn't come with bedroom slippers and feet felt cold on tiled bathroom floor!

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Thank SharonWongTan
ClaytonCaredda, Manager at Park Grand London Kensington, responded to this review

Dear SharonWongTan, Thank you for posting your review, I'm so glad that you had enjoyed your stay with us. Next time please do let us know if you would like slippers as we could have certainly arranged this for you. We also have under floor heating in our bathrooms to help with those cold mornings. Many Thanks Clayton Clayton Caredda...

Easington, United Kingdom
Reviewed 6 days ago NEW

We arrived Thursday 1st June and there was a queue for reception. I was told by a young lady on reception "sit down sir", which I ignored so not a good start. However, after a poor initial introduction, when we eventually got to our room it was small but had everything we needed. It was clean, nicely decorated a nice...

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Helpful?
Thank fitandoverfifty
ClaytonCaredda, Manager at Park Grand London Kensington, responded to this review

Dear fitandoverfifty, Thank you for your review, and I'm sorry that we got off to a rocky start. I'll pass on your comments to Nick who I'm sure will be delighted to know that he made such an impression on your stay. Do let us know if we can be of any further help. Many Thanks Clayton Clayton Caredda House...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 0QQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM515 - RM3,096 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#144 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
50 questions
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Manchester, United Kingdom
4 months ago
Hong Kong, China
4 months ago

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Questions? Get answers from Park Grand London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the back side of the hotel, very quiet and with a peek view over rooftops”
 of 5 bubbles lisakN7094FK, 8 Dec 2016 | Read review
“Avoid basement rooms, top floor best”
 of 5 bubbles WillnPol, 7 Dec 2016 | Read review
“Superior room is little small”
 of 5 bubbles daviddO2382CC, 3 Dec 2016 | Read review
“We were 509 & room was good size & being on top floor nice & quiet”
 of 5 bubbles alang_12, 2 Dec 2016 | Read review
“Insist on having a room incorporating that modern invention – the window!”
 of 5 bubbles ClimbingOut, 26 Nov 2016 | Read review
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