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Bedding had seen better days, repairs to sheets not good. Bathroom clean but smelly from drains. Draughty from Windows. Standard of breakfast very good and plentiful. Staff extremely pleasant and helpful.More
Response from Mongolianeye, Manager at Mitre House HotelResponded 2 days ago
Thank you for your thoughts and reminding us that we operate a budget hotel. The sheets, pillow cases and towels are sent out to a reputable laundry company for laundering and occasionally the linen may have the odd blemish but our chambermaids should...More
Everything is nearby or within walking distance of this hotel. We hardly used our oyster card, just to get from the airport to Paddington station, which is also just a five minute walk from the hotel. The room was small but efficient. One problem we...More
Response from Mongolianeye, Manager at Mitre House HotelResponded 1 week ago
The way to tell if a hotel is considerate to it's guests is how it responds to problems. We always try to respond in a positive manner whenever a problem crops up and that is why guests should always tell the receptionists whenever...More
If you are looking for a budget hotel, close to the Tube this is a great choice.
The hotel desk staff are friendly, helpful and have a great sense of humour. Leaving your bags for a later departure is not a problem, and in a...More
Response from Mongolianeye, Manager at Mitre House HotelResponded 2 weeks ago
Thank you for your forthright thoughts following your recent visit. We appreciate the award of 5 stars and your conclusion that we are "excellent value for money".
this budget hotel does great deals and is well situated right on Hyde park. loads of good restaurants near by. rooms are basic but have all you need, clean and quiet good decor. Breakfast is simple engish, plenty of it, you only have tyo ask...More
1 Thank jonboy1922
Response from Mongolianeye, Manager at Mitre House HotelResponded 4 weeks ago
We are delighted that you enjoyed your stay with us and that you took the time to write such a positive review. All of our staff, The "babes" and "chicks" not withstanding, are encouraged to be polite and helpful. We look forward to...More
I stayed at this hotel with business associates 'because its cheap'. Whilst it is certainly in the lower price bracket, it's not a place I would recommend. The place looks like it hasn't been refurbished since the 70s. Some amenities don't work, and the beds...More
Thank Mike L
Response from Mongolianeye, Manager at Mitre House HotelResponded 26 January 2018
You stayed here because it's cheap! At least you have managed something accurate. To criticise us because we choose to use sheets and blankets is a first. For your information we maintain this property to a high degree and if you found some of our...More