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Novotel London West

1 Shortlands | Hammersmith International Centre, London W6 8DR, England
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$21 US$134*US$113*View Deal
US$134*US$113*View Deal
US$134*US$113*View Deal
Traveller (532)
Room & Suite (154)
Dining (39)
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09/04/2017 10/04/2017
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    • Excellent24%
    • Very good45%
    • Average19%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Room Service
    Fitness centre
    4 Star Hotel
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    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    All reviews hammersmith tube station cosmos tour hammersmith apollo executive room big hotel buffet breakfast heathrow airport nespresso machine family room modern hotel convention computers sofa gig iron
    Reviewed yesterday via mobile

    This place has gone really downhill over time. Rooms are very tatty and they now do not put bottles of water in the rooms or soap (only shower gel) in the bathrooms. I had a dirty tea cup in my room, the teas etc were...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    That was my second visit ti the hotel and I have to admit that the hotel probably need a little bit renovation but the rooms, the breakfast, the service – everything were absolutely great! I slept like a child. It was very nice to have...More

    Response from NovotelLondonWest, Guest Relations Officer at Novotel London West

    Dear Elizaveta G, 5/5 Thank you very much for your scores and for finding the time to tell us about your experience in Novotel London West!!. I am very happy to read your comment. It is always a pleasure to receive positive feedback. I will...More

    Reviewed yesterday

    Stayed 2 nights for a conference in the hotel. The rooms are fine - good size and clean - but basic. Things like only one pillow on the bed, minimal toiletries, no mini bar. The place charges city centre prices but is on the outskirts....More

    Reviewed yesterday

    For a 'chain' hotel, the customer service is truly outstanding. The reception staff are very well trained and friendly (Aurelia was lovely, and noticed we were returning guests). We had an 8th floor Superior room and it was great - very quiet. It's a 6...More

    Reviewed 2 days ago via mobile

    I stayed here on business for one night. My bedroom was like sauna, the air 'cooling' system blew only hot air. The staff weren't helpful although I called guest relations twice asking if they could give me a room with air con that worked and...More

    Response from NovotelLondonWest, Guest Relations Manager at Novotel London West

    Dear Nina_007007, Thank you for sharing your review following your recent stay with us and please accept my apologies that your concern was not handled in a way both you and myself would expect. I would like to discuss your experience further, so please contact...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Traveller (532)
    Room & Suite (154)
    Dining (39)
    Hotel & Grounds (80)
    Nearby Restaurants
    477 reviews
    .29 km away
    47 reviews
    .30 km away
    197 reviews
    .21 km away
    Honest Burgers - Hammersmith
    37 reviews
    .30 km away
    Nearby Attractions
    Hammersmith Apollo Theatre
    496 reviews
    .33 km away
    Olympia London
    341 reviews
    .81 km away
    Lyric Hammersmith
    86 reviews
    .43 km away
    85 reviews
    .27 km away
    Questions & AnswersAsk a question
    Kristi S
    We will be staying at this hotel this summer on our first trip to London. Can you tell me how convenient it is to get from Heathrow? Also how convenient is it to the typical touristy sites in London, such as the London Eye, Big Ben, etc? Thanks in advance!
    23 February 2017|
    Answer Show all 5 answers
    Response from roadrunnner7691 | Reviewed this property |
    the Piccadilly line runs from Heathrow through to Hammersmith, so it is only one tube. blue line. as for the main attractions, it is a few mile away and about 20 minute tube ride on the central line ( green). if you are... More
    Is there any parking nearby that would be cheaper than the hotel eg train station?
    18 February 2017|
    Answer Show all 6 answers
    Response from Optimisticly | Reviewed this property |
    The Novohotel has a good car parking facility.The price is pointed out in the booking.We only stayed one night but it was cheaper than a taxi or other car parking facilities.
    Hi. The website says the hotel has a pool. Is this correct?
    18 February 2017|
    Answer Show all 6 answers
    Response from Angela R | Reviewed this property |
    Room Tips
    "Rooms facing the city, as the back is facing a construction site"
    Mark C, 3 days agoRead review
    "Ask for a Thames view and the highest floor they can do - there are 9."
    John R, 3 days agoRead review
    "Go as high as you can and as close to the corners as possible."
    Andrew C, 4 days agoRead review
    "I left my plugs, make sure you look twice before leaving so that you've haven't forgotten anything."
    Sheba2112, 8 days agoRead review
    "third floor"
    frizibitt, 23 days agoRead review
    "I stayed on the 4 th floor before my tour which was good and the 9th on my return and that was great very..."
    Judith L, 28 days agoRead review
    "Attended a Function did not stay so unable to comment."
    Mae494, 29 days agoRead review
    "We were on 9th floor in an Executive room. Our room was more than spacious for two people, quiet and..."
    BCBdoglets, 29 days agoRead review
    "ask on booking"
    karen b, 1 month agoRead review
    "choose a room fairly close to lifts as there was a long walk if you were based at the far edges of the Hotel"
    73North, 1 month agoRead review
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