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Novotel London West

3,986 reviews
#411 of 1,081 Hotels in London
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Traveller (642)
Room & Suite (272)
Dining (63)
Overview
  • Excellent24%
  • Very good48%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Novotel London West
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,986)Write a Review
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644
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577
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139
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1 - 5 of 2,649 reviews
Reviewed yesterday

Thank you Akos and Yan from reception .Very good room and comfortable but a bit old,definitely they need to do an upgrade special the bathroom.Very close to the metro station really good when you are tired.

Thank MichaelDec2003
Hotel's Favourite
Reviewed 10 January 2018 via mobile

This a great hotel in Hammersmith it’s a 2 minute walk to the train station and bus depot and a 10 minute on the train to London it self the service was fantastic I arrived early in the morning and the hotel staff were very...More

1  Thank Judith L
Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 10 January 2018

Thankyou for your lovely review Judith L. We're thrilled you enjoyed your stay with us over Christmas and hope to welcome you back again soon!

Reviewed yesterday via mobile

good public areas rooms need def an upgrade specially bathroom. new beddings is the plus of the room. good breakfast and friendly staff. not too far from hammersmith underground station is another advantage .More

Thank Rodozh
Response from NovotelLondonWest, Guest Relations Officer at Novotel London WestResponded yesterday

Dear Rodozh, Thank you very much for taking the time and effort to review your recent stay with us. We appreciate your comments regarding the accommodation; we appreciate your feedback regarding your stay and will take your comments on board. I am glad to read...More

Reviewed 4 days ago

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Review collected in partnership with Accorhotels.com
Thank James B
Response from NovotelLondonWest, Guest Relations at Novotel London WestResponded 3 days ago

More

Reviewed 1 week ago

Firstly I have to say I was let down by their complaints procedure but i have had to revise that statement and now change my mind. Darren saw my complaint and he jumped straight onto the case of sorting it out, and within 24 hours...More

Thank jasonClaphamBedford
Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 6 days ago

Thankyou for your review jasonClaphamBedford and again our apologies that we were not made aware of your complaint straight away. Darren is thrilled that he was able to assist and rectify this for you. We hope we are able to welcome you back again in...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Banquet Room
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$128 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Family Hotel in London
#288 Luxury Hotel in London
#346 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$128 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#158 Family Hotel in London
#288 Luxury Hotel in London
#346 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (642)
Room & Suite (272)
Dining (63)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
CTX02
14 February 2018|
AnswerShow all 5 answers
Response from NovotelLondonWest | Property representative |
Hello Killeen, I am afraid there is no Microwave in the room.
0
Votes
CTX02
14 February 2018|
AnswerShow all 6 answers
Response from Philip S | Reviewed this property |
I do not believe there are microwaves. Hammersmith food places are a short walk (1-1.5 blocks). I wouldn’t even waste time in hotel restaurant unless you don’t care about getting ripped off on food.
0
Votes
bristolbest
5 November 2017|
AnswerShow all 3 answers
Response from Siva S | Reviewed this property |
Good car parking facilities there within the hotel building. You also can park at the roadside with "pay as you go" meter. They can be 2-hour maximum during office hours. Single Yellow Line free parking from 6.30 pm to 8.30... More
0
Votes
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12345619
Room Tips
"Rooms are not so great Quite small for family of 4."
Read review
"Always go for Executive Room on 8th Floor."
Read review
"rooms which offer a sofa bed are the bigger ones"
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"Higher floor"
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