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Novotel London West

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Novotel London West
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3,467 Reviews from our TripAdvisor Community

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Showing 2,314: English reviews
Hampshire, England
Reviewed 4 days ago NEW

We stay at this hotel for the majority of our trips to London. The overall standard is very good and the hotel parking and public transport situation great. Most one night stays cost about £33 for parking and it's outside of the congestion zone. Back again in April.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank AliasBJG
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear AliasBJG, Thank you very much for your very nice review. We are really happy to read that you enjoyed the hotel every time you come and that you are planning on coming back in April. It is always a pleasure to have you as our guest and we are looking forward to welcoming you back next month. Kind regards,...

Nottingham, United Kingdom
Reviewed 5 days ago NEW

I've stayed here a few times in 2017, both on business and leisure. The rooms are generously sized for the area, the breakfast buffet is varied and plentiful, and Hammersmith Broadway / Station is only across the road. The staff are always extremely friendly and accommodating - I couldn't ask for more for the price. Keep up the excellent work!

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Thank Paul C
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Paul C, Wow 5/5 ! Thank you ! We are really happy to read that you enjoyed not only the hotel but also its situation, services and staff. Please be assured that it was a real pleasure for us to have you as our guest and we are really looking forward to welcoming you back again soon. Kind regards,...

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank mariamagdalenr
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Reviewed 1 week ago via mobile

Reasonable hotel for travelling to London on business. Rooms are clean and simple, staff are polite and efficient. Would not want to stay here on a City break, there is no charm to it but clearly not what this place is trying to cater for.

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Helpful?
Thank Ian M
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Ian M, Thank you very much for taking the time to review your stay with us. We are happy to read that you enjoyed your room and the staff behaviour. However, we are really sorry to read that you were disappointed by the charm of the hotel and we would like to express our sincerest apologies for the inconvenience....

Rossendale
Reviewed 1 week ago

The hotel has been there many years and will have had a number of make overs - some old touches like the rubbing strips on the corridor walls show up, however the rooms are fine. Large - double bed and a sofa bed alongside. Also clean and comfortable. Everything was clean and well kept. The reception / bar area is...

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Helpful?
Thank LeylandAtlantean
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear LeylandAtlantean, Thank you very much for taking the time and effort to review your recent stay with us at Novotel London West. It is a pleasure to read that you enjoyed not only your room, but also the location of the hotel and the service provided in the different departments. Please be assure that it was a pleasure for...

Reviewed 1 week ago

We were participating in the qPCR and Digital PCR congress at Novotel London West October last year. By mistake we left the boxes with equipment. We realized after long time that the equipment is missing. Yesterday I got a call from Mr. Luis Miller (I hope I pronounce the name correctly) working at the hotel. He found the boxes (thankfully...

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Helpful?
Thank Joanna L
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Joanna L, Thank you very much for this fabulous comment ! We are really happy to read that you enjoyed the services at the hotel and that you were satisfied with the behaviour of our staff. It was a real pleasure to welcome you in our hotel and we are looking forward to see you again. Kind regards, Marjorie...

Eastbourne, United Kingdom
Reviewed 1 week ago

We stayed for three nights. Picked originally for location as we needed to be near Olympia. Good sized room, very comfy, big bed. Would have liked a bit more drawer storage, but that's just my preference. Breakfast was very good, a really amazing choice and range of foods. Bar menu was also excellent, especially the huge burgers, you need an...

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Helpful?
Thank JFL1968
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear JFL1968, Thank you very much for reviewing you recent stay with us. It is a real pleasure to read that you enjoyed your room but also the restaurant and the service provided. We are really happy to know that you were satisfied with your stay. It was a great pleasure for us to have you as our guest and...

Eastbourne, United Kingdom
Reviewed 1 week ago via mobile

Lots to do near by, the restruant in the hotel is lovely. Higher quality food and service. We stayed here for our night at the Apollo. Not far away from a tube station if needed or use uber. Night recommended

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Helpful?
Thank Joshfromanywhere
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Joshfromanywhere, 5/5 it is fabulous!!! We are very glad to read that you liked Hammersmith Area and the food of our restaurant. It was a pleasure to have you as our guest and we hope you enjoyed the show in Apollo!! Thank you for your nice comment!! We are looking forward to seeing you soon among us. Nicole Caria...

Luton, United Kingdom
Reviewed 1 week ago

Was flying to Cancun, so I booked the Novotel at Gatwick. It was very popular, but Staff all very good and polite. I will definitely be returning to this Hotel for my next Flight out of Gatwick. The onsite restaurants were really nice, we visited the Asian Fusion and that was exceptional, worth going to on its own.

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Helpful?
Thank Alanbullafc
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Alanbullafc, 5/5 Thank you very much for your scores!!! I am very happy to know that you enjoyed your stay with us and that the Hotel and our staff met your expectations. It is always a pleasure to receive nice comment, overall about our team that every day strives to make our guests happy and feel looked after!! Thank...

Reviewed 1 week ago via mobile

We stayed at the Novotel London West hotel for three nights. The room was very spacious, which is very unusual for London. We even had a sofa in addition to a huge bed. The room was clean and the shower drain was not clogged (also unusual for London). The price of the room was very acceptable, and the location was...

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Helpful?
Thank VinterIda
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear VinterIda, 5/5 It is fantastic!! Thank you for your nice comment. We are very happy to read that the Hotel met your expectations. It is always a pleasure to know that our guests have an enjoyable time with us and we hope to welcome you back soon. In regard to the difficulty to find the reception, rest assured that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Artisan Grill
Artisan Grill
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located for easy access to all of London’s key business districts as well as historical, cultural and social attractions, Novotel London West is also conveniently close to Heathrow airport and has excellent road and rail links to the rest of the United Kingdom. This large, modern hotel offers guests a selection of different dining options as well as an extensive fitness centre, secure on-site parking, business services and meetings and events facilities. ... more   less 

Additional Information about Novotel London West

Address: 1 Shortlands | Hammersmith International Centre, London W6 8DR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , Hammersmith / Fulham
Price Range: RM564 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London West 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, ACCOR and Agoda so you can book your Novotel London West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London West Hotel London
Accor London West
London Novotel
Hotel Style:
#278 Luxury Hotel in London
#303 Family Hotel in London
#349 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London West staff and other travellers.
37 questions
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Questions? Get answers from Novotel London West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles 214judithl, 1 Mar 2017 | Read review
“Attended a Function did not stay so unable to comment.”
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