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DoubleTree by Hilton Hotel London -Tower of London

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#203 of 1,078 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London -Tower of London
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5,090 Reviews from our TripAdvisor Community

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Showing 4,203: English reviews
Buckingham, United Kingdom
Reviewed yesterday NEWvia mobile

I've stayed here multiple times as it's one of my trusted locations where you get a decent well equipped room, with good always on wifi, iron and board, decent water pressure, relative tranquility and comfortable clean facilities. I like that there is a good Natural Kitchen restaurant in the building, that there is a rooftop bar open late as well...

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Helpful?
Thank deehell
York
Reviewed yesterday NEW

This is the worst Hilton i've ever stayed at. The rooms are terrible for the price you pay. They are tiny, with a view of a grey concrete office block opposite. The bed was awful, rock hard, leaving us with backache all day. The aircon was very noisy. But saving the best until last was the reception, this was just...

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Helpful?
Thank Jamie06
Australia
Reviewed 2 days ago NEW

I stayed a couple of nights ion the Double Trees (Hilton) Tower hill and my overall feel is it wasn't value for money however not all bad. The hotel room and bathroom was neat and clean but quite basic. The hotel was very busy which gave it a good feel and service on check in at at the cafe for...

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Helpful?
1Thank xxnaughtyboyxx
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear " xxnaughtyboyxx" Thank you for taking the time to leave your valuable feedback. I am sorry that you felt the hotel wasn't value for money but overall you had an enjoyable stay with us. We appreciate your comments and for highlighting our in room directory, this will be something we will definitely look into. If you were to stay...

Stoke-on-Trent, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great hotel no cookies were offered at check in then we had to wait in another queue to ask about the car park on site which wasn't good having queued to check in Great breakfast in the morning and there are great views of the Tower of London and London Bridge Overall a great weekend and a great hotel and...

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Helpful?
Thank Lee P
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Lee P" Thank you for sharing your feedback with us, I am sorry that you did not receive our signature welcome cookie on arrival. We are however pleased that overall you had a great stay with us and enjoyed the views that are on offer from our Skylounge bar. We look forward to your return visit with your wife....

Birmingham, United Kingdom
Reviewed 2 days ago NEW

At a great location, with a nice bar on the 12th floor, but the room was very basic, not particularly comfortable, provided no feeling of luxury, and is grossly overpriced because of this. We were very dissapointed

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Helpful?
Thank jasonfB4547GJ
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "jasonfB4547GJ" Thank you for your review, I am sorry that your stay did not meet with your expectations on this occasion and that you left feeling disappointed. If you wish to discuss any points further please feel free to contact us directly at lontl.guestrelations@hilton.com Kind regards Amy

UK
Reviewed 2 days ago NEW

Location is the main attraction of this hotel. Nothing particularly special about the hotel or the rooms. Service was good. Extremely busy in the breakfast restaurant at the weekend, but you are warned and guidance is given to allow you to work out the quieter times. Overall a good hotel and great location. Worth a visit to the sky lounge,...

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Helpful?
Thank pedro00
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "pedro00" Thank you for taking the time to review our hotel, we are pleased you found the service and location great and enjoyed your visit to Skylounge. We hope to welcome you back soon. Best regards Amy

Excideuil
Reviewed 2 days ago NEW

Almost 30 of us stayed here after our work's Christmas party last Friday and the accommodation was excellent. Juraj and Daniel really looked after us in the run-up to the event to make sure that every detail of our booking was captured correctly and their extra help booking taxis for the night really made a difference. The hotel location was...

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Helpful?
Thank mrsheadcase
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "mrsheadcase" Thank you for choosing the Doubletree Tower of London for your recent stay, we are all so pleased you had an enjoyable and stress free stay with us. We hope you enjoy the rest of the festive season. Kind regards Amy

London, England, United Kingdom
Reviewed 3 days ago NEWvia mobile

Brilliant hotel quick check in clean well furnished room. Breakfast was brilliant fresh pots of tea or coffee a wonderful selection of hot and cold choices lovely and fresh. Good location would recommend and definitely stay again .

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Helpful?
Thank Tina T
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Tina T" A very happy 50th birthday! We are delighted you chose our hotel for such a special occasion. It is wonderful to learn you enjoyed your time with us so pleasing to hear you would definitely return. Best Regards Amy

Camberley, United Kingdom
Reviewed 3 days ago NEW

Loved this hotel especially the location as its literally five minutes walk from Tower Hill station and close to the Tower of London,Tower Bridge and St Katherines dock. We were warmly welcomed and given a delicious chocolate cookie. We were lucky there were no queues for check in. I asked for a room with a decent view but was told...

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Helpful?
1Thank Crissie-12
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Crissie-12" We very much appreciate your fantastic review and positive feedback. It is wonderful to learn you were impressed with the perfect location, views and rooftop bar. We very much look forward to welcoming you back in the near future. Kind regards Amy

London, United Kingdom
Reviewed 3 days ago NEW

Large lobby/atrium that is very welcoming. Easy check in, plenty of staff on hand and a great room that has adequate facilities. Room was clean, comfortable bed and an immaculate bathroom with a great hot shower. Easy access to underground and mainline station. For a fantastic view of the City and Tower Bridge visit the Skybar on the 12th floor.

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Helpful?
1Thank Alan P
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Alan P" Thank you for your 5* review, we are all so pleased you enjoyed your visit to the Doubletree Tower of London and found the hotel and staff welcoming. We hope we have the opportunity to welcome you back in the near future. Kind regards Amy

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Region: United Kingdom > England > London > City of London
Price Range: RM663 - RM1,856 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
Number of rooms: 583
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Orbitz, Travelocity, Odigeo and Jetsetter so you can book your DoubleTree by Hilton Hotel London -Tower of London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#84 Family Hotel in London
#106 Romantic Hotel in London
#145 Business Hotel in London
#155 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London -Tower of London staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London -Tower of London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get another hotel”
 of 5 bubbles Jamie06, 6 Dec 2016 | Read review
“Pre-check in using their app, no views up to at least 8th floor, inner rooms look into an atrium”
 of 5 bubbles xxnaughtyboyxx, 5 Dec 2016 | Read review
“Room 822 had a great view of the Gherkin and very quiet”
 of 5 bubbles Crissie-12, 4 Dec 2016 | Read review
“Book online and request an upgrade if available”
 of 5 bubbles stephencP2035EK, 27 Nov 2016 | Read review
“Ask for one with bridge view as our room was at back and opposite offices. Not that it bothered us as we were mainly out and about.”
 of 5 bubbles julieeV4920KF, 27 Nov 2016 | Read review
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