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Canary Riverside Plaza Hotel

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#150 of 1,077 Hotels in London
Certificate of Excellence
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Canary Riverside Plaza Hotel
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834 Reviews from our TripAdvisor Community

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Showing 790: English reviews
Reviewed yesterday NEWvia mobile

The hotel is very nice, and the room is beautiful with lots of room. It sits right on the riverside. A little disappointed that they don't provide any complimentary bottles of water. If you want to see the attraction of london, this hotel is too far for walking distance, but only 2-3 hop away from the DLR (railway). If you...

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Thank An L
Reviewed 4 days ago NEW

Stayed in the Premium room with a view of the river. It was worth every penny. The view of London from the room was priceless. On arrival was greeted by a very helpful and amazing receptionist who made sure my stay was just perfect. Complimentary cakes was sent to the room and room service was one of a kind. Never...

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Helpful?
Thank Derick P
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Derrick P, Many thanks for taking the time to share your recent guest experience of Canary Riverside Plaza Hotel. We are glad to hear that you were happy with your room, enjoyed the views and were pleased with the value for money on our prices. Your praise regarding our staff's helpfulness is greatly appreciated and your feedback will be...

Reviewed 1 week ago via mobile

Amazing views and loved the spa! The pool was spectacular. The staff are very friendly too and the food was great. Stayed just the 1 night with my mum. Had a great experience. Well priced for the service you receive. Will definitely return.

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Thank Emma H
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Emma H, Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed your experience and that you are planning a return visit. It's great to hear that you took advantage of our pool and spa facilities and that you enjoyed our ever popular views too. Thank you for the...

Netanya, Israel
Reviewed 2 weeks ago via mobile

We are attending ATP Finals and are staying at this comfortable relaxing hotel. We'll probably return next year in part just to stay here again. The hotel is old but smart. For example the bathroom has a huge marble counter for putting all one's stuff on. More modern hotels might be more upscale but often this is at the expense...

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1Thank sweinstein
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear sweinstein, Thank you sincerely, for leaving such a kind review. We are thrilled to hear how you much enjoyed your time with us and that you are thinking of returning next year. It’s wonderful to hear your appreciation of our amenities, delivering a comfortable stay with a sterling service. We strive to provide a memorable, exquisite experience to our...

Reviewed 4 weeks ago via mobile

A wonderful receptionist (Man) who was working on a late shift is most patient man ever, I should have asked for his name but whoever you are, Thank you. The double room was just perfect. Bathroom is WOW. Food service is 24/7.

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1Thank Chez C
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Chez C, Thank you for your glowing 5* review of our Hotel. We are delighted to hear that our staff were patient and made sure that you were well looked after. Your praise highlighting our rooms as perfection is greatly appreciated, we're glad that you were impressed with our bathrooms too. We hope to welcome you back soon. Kind...

Reviewed 4 weeks ago via mobile

Although rooms are spacious and quiet they are a bit boring in terms if decoration etc. The staff in the bar are great with attention on service, but their colleagues in the restaurant is lacking behind. Restaurant food is nice and pricy. The continental breakfast buffet is a full disappointment at the price if 14£! Breakfast service below standard forgetting...

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Thank Steffen T
Canary Riversid... P, Manager at Canary Riverside Plaza Hotel, responded to this review

Dear Steffan T, Many thanks for taking the time to share your recent guest experience of Canary Riverside Plaza Hotel. We are glad to hear that you were happy with your room, in terms of space and quietness. Your feedback regarding the décor, we certainly welcome and acknowledge, as we always strive to deliver the best experience to our guests....

Highlands Ranch
Reviewed 4 weeks ago

Despite the wonderful and friendly staff, this hotel misses on so many levels. It is very clear why the Four Seasons has deflagged this property. The entire hotel is in much need of a makeover. Its dated, in disrepair, and not clean. The hotel was very empty during a late October weekend but it looks as if it won't be...

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Thank tboz1976
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear tboz1976, Many thanks for taking the time to share your recent guest experience of Canary Riverside Plaza. Prior to addressing your concerns we should make note that the hotel has decided to run independently and the ownership for the property remains the same. We are saddened to hear that you feel the property is in a state in disrepair...

Horsham
Reviewed 28 October 2016

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1Thank glennt97
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Reviewed 28 October 2016

As part of our Golden Wedding celebration we had the pleasure of staying at the Canary Wharf Riverside Plaza. It was our first visit to this hotel and it will certainly not be our last. From the minute we arrived we knew we had made the correct hotel choice. The staff were welcoming, friendly and extremely helpfull, I'm sorry we...

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1Thank Patricia P
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear Patricia P, A very big congratulations from the entire team at Canary Riverside Plaza. We are thrilled to hear that you have had a lovely stay with us and the team ensured you were well looked after. We very much look forward to seeing back soon. Regards, The Canary Riverside Plaza Team

London, United Kingdom
Reviewed 27 October 2016 via mobile

The whole experience from start to finish was immaculate. Rasa was my masseuse and her service was exceptional throughout. She understood exactly what I wanted from the massage and explained the oils she would use as part of her recommendation. The massage itself was out of this world. Time just flew by. The massage room was the perfect setting and...

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Helpful?
1Thank Manj30
Kelly O, Director of Sales at Canary Riverside Plaza Hotel, responded to this review

Dear Manj30, Thank you for taking the time to share your spa experience. We will definitely pass on the glowing feedback to Rasa who we too believe is exceptional. Keep an eye out for some spa packages that will be available on our website in the coming weeks. Regards, The Team at Canary Riverside Plaza.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Canary Riverside Plaza Hotel

Address: Canary Wharf 46 Westferry Circus | Canary Wharf, London E14 8RS, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: RM1,221 - RM2,145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Canary Riverside Plaza Hotel 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
4 Seasons Hotel Canary Wharf
Four Seasons Canary Wharf
Four Seasons London
London Four Seasons
Hotel Style:
#39 Spa Hotel in London
#94 Family Hotel in London
#95 Business Hotel in London
#109 Romantic Hotel in London
#120 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Canary Riverside Plaza Hotel staff and other travellers.
4 questions
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Questions? Get answers from Canary Riverside Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Delux room to ensure a view over the river and beyond.”
 of 5 bubbles glennt97, 28 Oct 2016 | Read review
“Ask for a river view”
 of 5 bubbles patriciapN9711SF, 27 Oct 2016 | Read review
“river views are great!”
 of 5 bubbles Camilla1972906, 17 Oct 2016 | Read review
“Riverview has an amazing view not to be missed.”
 of 5 bubbles ledi4, 17 Oct 2016 | Read review
“Rooms in south are good”
 of 5 bubbles 376monika, 19 Sep 2016 | Read review
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