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Hilton London Kensington

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Traveller (917)
Room & Suite (433)
Dining (62)
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Overview
  • Excellent22%
  • Very good42%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“holland park”(316 reviews)
“shepherds bush”(226 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hilton London Kensington
Special Offer:Advance Purchase
Offers from Hilton London Kensington
Special Offer:Advance Purchase
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,571)
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Show reviews that mention
All reviewsholland parkwestfield shopping centreshepherds bushthe executive loungecentral linenotting hilltube stationbus stopan upgradetwin roomwest endfew minutes walkkensingtonconciergeolympiaheathrowpubs
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21 - 25 of 3,958 reviews
Reviewed 2 weeks ago

Very efficient and helpful staff ! Very good location esp if you will be taking hop on hop off tour, bus stops in front of the hotel! . Close to eating spots and sights to see. Good neighborhood! Clean and comfortable accvomodation. Good price for...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Cynch L
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded 1 week ago

Cynch L, Many thanks for your review of your recent stay at the Hilton London Kensington. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back...More

Reviewed 2 weeks ago

The hotel is located in Kensington near the Shepard's Bush Tube station and has a bus stop directly in front of it. The hotel was very busy this weekend. We had a smooth and friendly check-in. the room was nice, maybe slightly dated, but it...More

Thank Jbps
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded 1 week ago

Jbps, Many thanks for your review of the Hilton London Kensington following your recent stay! We appreciate you taking the time to provide such detailed feedback of your stay, and are delighted that you enjoyed your time at the Hotel and found our rooms and...More

Reviewed 3 weeks ago

Hotel is located in between Holland park and shepherds Bush stations. the public areas are nice and I think have been updated in the last few years. The rooms are pretty tired and the room I had was tiny with no bath. It also had...More

Thank Tatankar
Response from Iwona R, on behalf of the staff at Hilton London KensingtonResponded 2 weeks ago

Dear Tatankar, Thank you for your review. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. Thanks for your kind comments in regards of our...More

Reviewed 3 weeks ago

Quiet, friendly and immaculate. Professional staff. Good position for central London without the bustle. Plenty of transport. Convenient for museums, galleries and Kensington Palace. Very good stay. Will use again.More

Thank taxilady2017
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded 1 week ago

taxilady2017, I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with myself and the team! We hope to see you return to stay with us again soon! Kind Regards Simon...More

Reviewed 3 weeks ago via mobile

Regularly stay in this hotel and the management team are superb, slight problem with my room and it’s changed along with 4 free drinks, just awesome and great customer service. Business lounge priced at £15 for the day is a bargain considering you get breakfast...More

Thank David W
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded 1 week ago

David W, I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with myself and the team! We hope to see you return to stay with us again soon! Kind Regards...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$147 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#356 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$147 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#356 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (917)
Room & Suite (433)
Dining (62)
Pool & Beach (2)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
stepstep
16 May 2018|
AnswerShow all 3 answers
Response from Magnifico M | Reviewed this property |
I don't know. I suggest that you ring the hotel and ask them.
0
Votes
Everly1228
16 April 2018|
Answer
Response from Robert H | Reviewed this property |
Yes the hotel can store luggage whilst your room is being cleaned. Or if you arrive early before designated check in time.
3
Votes
mulan3
18 March 2018|
AnswerShow all 8 answers
Response from Hilton_Kensington | Property representative |
Hi Mulan3, Yes there are towels and a hairdryer in all our rooms. Kind Regards Team Kensington
0
Votes
Room Tips
"Our twin room was fair sized with views to front street"
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"The executive lounge is better than average but don't expect much from the rooms."
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"Junior suite when traveling with family."
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"Expect rooms to be small. It is London/same expectation as New York. Upgrade to a Junior/Suite."
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