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Crowne Plaza London Kensington

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#135 of 1,088 Hotels in London
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Crowne Plaza London Kensington
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2,248 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London Kensington
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Showing 1,828: English reviews
London, United Kingdom
Reviewed 1 week ago

Excellent customer service and staff. Quiet space and lovely complimentary services. Outstanding breakfast. Top notch linens....great night's sleep. Would definitely stay here again. Our travel agent made this hotel reservation and it was an excellent choice. Close to public transit, museums and restaurants.

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Helpful?
Thank linthielbar
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Linthielbar, Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your stay with us. I am excited to mention your glowing comment with the entire team. We very much look forward to having...

Reviewed 1 week ago

American family of four stayed for a week in a Deluxe Room. With luggage, it was nearly impossible to navigate inside the room. Shower was impossible for an adult to utilize properly as it's pressure and shower head height was ridiculous. Beds were mediocre. The restaurant was impressive. As was the rear garden. Situated across the street from a market,...

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Helpful?
Thank J K
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear J K, Thank you very much for taking the time to share your feedback following your recent visit at the Crowne Plaza London Kensington. I am very sorry to read that the size of the room did not fully match your expectations. Your comments are of great value and I will make sure to discuss them with our teams...

Cape Town, South Africa
Reviewed 1 week ago

Rooms well suited to family with 2 double beds provided. Excellent reception - staff welcoming & helpful. Breakfast staff friendly - service & selection good. No shortage of items. Convenient location to Gloucester station & Bus routes. Food & shops nearby

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Helpful?
Thank aneesa725
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Aneesa725, Thank you for taking the time to share your experience with Tripadvisor. It is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed the hotel, the service and our location. Our neighbourhood, Kensington, offers a fantastic variety of entertainment for our guests, from the National History Museum to...

Baltimore, Maryland
Reviewed 1 week ago

From the moment of check-in- to check out the accommodations were supurb! Breakfast in the morning was full of choices- even off menu items like omelets to order were available. The courtyard was quiet and sunny in the middle of the city. Each evening- canapes and cocktails in the lounge was a highlight- we could sip top shelf and eat...

Review collected in partnership with this hotel
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Helpful?
Thank lessans2016
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Lessans2016, Thank you for taking the time to share your experience with Tripadvisor. It is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed the hotel, the service and our restaurant. I will pass on your kinds comments to the team, specially to Tony and Raj, and we all...

Zoersel, Belgium
Reviewed 1 week ago

Booked a room with two double beds for our family weekend in London. Very friendly staff and a decent size room that had all the usual options, including hair dryer, iron & ironing board, thee & coffee maker,some free small snacks and a minibar. The room also had a lot of power outlets (even with USB and continental European outlets)...

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Helpful?
Thank thomasvochten
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Thomasvochten, Fantastic to read that you enjoyed your stay with us at the Crowne Plaza London Kensington. Thank you for letting everyone know about the Crowne Plaza London Kensington and the connection we aim to achieve with every single guest from the first contact throughout the whole journey with us. We really appreciate your kind words and look forward...

Islamabad Pakistan
Reviewed 1 week ago

I stayed in Crowne Plaza, Kensington, London for one week 2-9 April 2017. It is a small four star facility comprising 163 rooms. Earlier it was Holiday Inn, later upgraded as Crowne Plaza. The biggest attraction is its central location in terms of access to: a- Uunderground through Gloucestor Road tube station, just five minutes walk. b- Picadilly Line serving...

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Helpful?
Thank saeedqureshi
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Saeedqureshi, Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor. It is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at the Crowne Plaza London Kensington. I am delighted to pass this...

Cheshire
Reviewed 2 weeks ago

Great location and staff very helpful but service at breakfast is poor. There are not enough staff on duty and so tables do not get cleared quickly enough. Getting fresh tea and coffee can be a challenge.

Review collected in partnership with this hotel
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Helpful?
Thank 65wel
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear 65wel, Thank you for taking the time to share your feedback following your recent visit at the Crowne Plaza London Kensington. Despite your very kind comments regarding our great location and very helpful staff, I am very sorry to read that the breakfast service did not fully match your expectations. Your comments are of great value and I will...

Waterlooville
Reviewed 2 weeks ago

Well positioned hotel opposite Gloucester Road underground station. Our suite was clean and had good facilities. The towels were large, soft and clean. There were dressing gowns and slippers in each bathroom. The bed was large and very comfortable. Staff were professional and friendly. They were very helpful and made our trip enjoyable. Breakfast was good the buffet was always...

Review collected in partnership with this hotel
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Helpful?
Thank angieB6036GM
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear angieB6036GM, Thank you so very much for taking such time to share your wonderful and extremely valued feedback. It makes me so happy to read of your enthusiasm about so many of the aspects of the hotel that I believe truly make our hotel unique. We always set our aims high and strive to exceed our guest’s expectations and...

Reviewed 2 weeks ago via mobile

Excellent experience staying at this hotel for 2 nights. Very courteous staff...Good quality of food ...Very convenient location. We had a 2 day off site event at this hotel which was planned emaculately with help from the hotel staff. Well-done ,,☺👍

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Helpful?
Thank Sandeep S
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Sandeep S, Thank you for this wonderful feedback and for taking the time to share your experience on TripAdvisor. It is a great pleasure for us to know you have enjoyed your stay with us to the fullest and that our team has contributed to an unforgettable experience at the Crowne Plaza London Kensington. I am delighted to pass...

Reviewed 2 weeks ago

The hotel is comfortable and we had booked a family room for 4 persons. There is a special area for club access whereby there are unlimited drinks and snacks during tea time. A great concierge guy named Raj whom was helpful when we needed taxi and advices to move around town. He even arranged a private car to fetch us...

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Helpful?
Thank Kimmy P
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Kimmy P, Thank you for taking the time to share a review on your experience at the Crowne Plaza London Kensington. I am delighted to read how highly you valued our service and thank you for mentioning our concierge Raj, I am proud to promote this as part of our culture and we are certainly glad that you appreciate...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: RM884 - RM1,848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#115 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a double delux garden room, which was at the rear so quiet, light and airy.”
elizabethmU5828DJ, 21 Apr 2017 | Read review
“The hotel is pretty quiet considering it is on a busy street. However noise can be heard in adjoining rooms. Try to get a room without a door that opens to the next room.”
jdenver10, 20 Apr 2017 | Read review
“Garden facing rooms are quieter.”
967JK, 12 Apr 2017 | Read review
“Loved our two level suite- where our adult daughter traveling with us had her space on the lower level and us on the upper level- spacious and relaxing!”
lessans2016, 11 Apr 2017 | Read review
“Try to get a room that faces the garden”
thomasvochten, 11 Apr 2017 | Read review
5 of 5