We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London Kensington

Save
Traveller (677)
Room & Suite (625)
Dining (68)
Nearby Hotels
See allSee all
Overview
  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(153 reviews)
“tube station”(264 reviews)
“umami restaurant”(30 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza London Kensington
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza London Kensington
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,772)
There are newer reviews for Crowne Plaza London Kensington
See the most recent reviews
Filter reviews
2,276 results
Traveller rating
1,223
814
179
39
21
Traveller type
Time of year
LanguageEnglish
More languages
1,223
814
179
39
21
Show reviews that mention
All reviewsthe club loungetube stationumami restauranttwo double bedsduplex suitethe natural history museumcromwell roadunagiwaitrose supermarketthe royal albert hallpiccadilly lineholiday innheathrow airportconcierge staffhyde parkexcellent locationtesco express
FilterEnglish
Updating list...
11 - 15 of 2,276 reviews
Reviewed 6 days ago

One night stay. Very close to tube and amenities. Fresh, modern feel. Very Clean. We stayed in a basic room but this was plenty big enough with an enormous bed. Even in this price range there was a separate bath and shower. Again, bathroom was...More

Thank MartinaCaterina
Response from I-Martin_100, Director of Sales at Crowne Plaza London KensingtonResponded 4 days ago

Dear MartinaCaterina, Thank you for your review of the Crowne Plaza London Kensington. We were pleased to welcome you. It is a pleasure to hear that you enjoyed your time with us and thank you for notifying our welcoming staff, clean rooms, fantastic location and...More

Reviewed 6 days ago

I have stayed in this hotel before. On this occasion some things disappointed me. But when I spoke to staff about them they were dealt swiftly. The only occasion I feel the hotel left itself down was the first night I was there There was...More

Review collected in partnership with this hotel
Thank mikehennessy68
Response from I-Martin_100, Director of Sales at Crowne Plaza London KensingtonResponded 4 days ago

Dear Mikehennessy, Thank you for your review following your recent visit. We were delighted to welcome you. I am pleased that you overall enjoyed your time with us, however I wish to apologise for the inconvenient that occurred during your stay with us at our...More

Reviewed 6 days ago

My wife and I stayed at the Crowne Plaza last year and were very pleased. This year our two grown kids came with us and we all enjoyed the stay. Simple, quite yet just across the street from the Underground so you have easy transport...More

Review collected in partnership with this hotel
Thank Mark C
Response from I-Martin_100, Director of Sales at Crowne Plaza London KensingtonResponded 4 days ago

Dear Mark C, Thank you for your review of the Crowne Plaza London Kensington. We were pleased to welcome you. It is a pleasure to hear that you enjoyed your time with us and thank you for noting our relaxed and friendly atmosphere, together with...More

Reviewed 1 week ago

We were in London for 3 nights. Wonderful, hospitable hotel. The concierge, Raj, was very helpful and pleasant to talk with after our day. The location was great. Just a block away from the tube. Also, the hop on hop off bus is only a...More

Review collected in partnership with this hotel
Thank jamiereed0409
Response from I-Martin_100, Director of Sales at Crowne Plaza London KensingtonResponded 4 days ago

Dear jamiereed, I was thrilled to read your review of your recent stay with us and I am always pleased to hear such positive feedback on not only the hotel but also about the team who made your time with us so special. Our aim,...More

Reviewed 1 week ago via mobile

Stayed there for 3 nights, front desk staff are nice and helpful, always willing offer help to customer. Room is clean and stylish, however the corridor is bit dark and outdated, the feeling is not too good when walk along to the room if your...More

Thank STKWL816
Response from I-Martin_100, Director of Sales at Crowne Plaza London KensingtonResponded 4 days ago

Dear STKWL816, Thank you very much for taking the time to share your experience on this website, it is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us. I am excited to mention your...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$187 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#114 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (677)
Room & Suite (625)
Dining (68)
Pool & Beach (1)
Amenities (78)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
marisolnycmom
2 June 2018|
AnswerShow all 5 answers
Response from kevin_atkin | Reviewed this property |
Won’t repeat the others comments... If you want to visit oxford, you can do this by train from either Paddington Train station or Marylebone train station, it is quicker than the bus. Check out costs and times at... More
1
Vote
Lucy L
10 April 2018|
AnswerShow all 7 answers
Response from Gianlu0901 | Property representative |
Dear Lucy, Thanks for your enquiry. I'm glad to inform you that we have some rooms with two queen size beds. If you wish to know if there are available during your stay in London please feel free to contact our Reservation... More
0
Votes
BCTravelAgent
14 March 2018|
AnswerShow all 4 answers
Response from Gianlu0901 | Property representative |
Dear Sandy, I would like to inform you that in most of the Superior Suites with sofa-beds the bathroom is on the upper floor, while in some of them there is a bathroom is each floor. If you have any preferences about it... More
0
Votes
Room Tips
"Get a room with Club Room privileges"
Read review
"no comment - just saw my room"
Read review
"Feel they could bigger coffee tables and maybe chairs with arms. Also Welcome pack needs to be in room when..."
Read review
"the air conditioning was not as cold as we would have preferred. Make sure the maids don’t turn it off during..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing