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Crowne Plaza London Kensington

2,621 reviews
#119 of 1,081 Hotels in London
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Traveller (640)
Room & Suite (617)
Dining (68)
Overview
  • Excellent53%
  • Very good37%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(148 reviews)
“tube station”(257 reviews)
“umami restaurant”(28 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,621)Write a Review
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All reviewsthe club loungetube stationumami restauranttwo double bedsduplex suitethe natural history museumcromwell roadgloucester rdwaitrose supermarketoverlooking the gardenthe royal albert hallpiccadilly lineholiday innheathrow airportconcierge staffhyde parkexcellent location
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911 - 915 of 2,145 reviews
Reviewed 4 March 2015

My husband and I recently stayed for 2 nights during half term. The staff on reception were very friendly and checking in was quick. Our room was clean and well made although we had a stained towel, which we only noticed after showering. The air...More

Thank RJT_1000
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 4 March 2015

Dear RJT_1000, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for leaving us your review. I am really sorry to hear you have experienced some inconveniences with your stay with us. Your feedback is of high value and gives...More

Reviewed 3 March 2015

My feedback: 1. the location is perfect: very close (30 sec walk) to the tube (Gloucester) and some areas are accessible by walk (V&A museum, Harrods...). Also, Waitrose and Tesco near the hotel (less than 30 sec walk). 2. the room was very comfortable and...More

1  Thank Myrabel30
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 4 March 2015

Dear Myrabel30, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for leaving us your thorough review. We are very pleased to hear that you had a excellent stay with us and would be recommending our hotel. We look forward...More

Reviewed 20 February 2015 via mobile

One of the best hotels in London. Clean and comfortable room. The bed was just a dream.The service was on top, staff was friendly. wish I was there to enjoy the experience with my family. I'll most definitely be back with my family.More

1  Thank Ataa A
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 23 February 2015

Dear Ataa A, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for taking the time to leave us your valuable review. We are so pleased to hear that you loved everything about the hotel. We look forward welcoming you...More

Reviewed 20 February 2015

Just returned from a break at the Crowne Plaza. Great room,on sixth floor,feels that it was recently refurbished.Would recommend you take a meal in their restaurant,food was excellent also staff were excellent and very attentive. Would also like to thank front door staff as they...More

Thank Alan S
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 23 February 2015

Dear Alan S, Thank you for choosing The Crowne Plaza London Kensington Hotel. We are pleased to hear that you have enjoyed your stay with us, especially the newly refurbished rooms on the 6th floor. We look forward welcoming you back in our hotel in...More

Reviewed 20 February 2015

I travel to London frequently on business and stay often at this hotel. The rooms are decent size for London and they are being refurbished. As of February 2015 I believe floors 5 &6 are finished in the new design. The hotel is directly across...More

1  Thank Stephen B
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 23 February 2015

Dear Stephen B, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your valuable review. I am pleased to hear you have enjoyed your stay with us. As you have mentioned in your review, our hotel is getting redecorated and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$166 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#104 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$166 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#104 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (640)
Room & Suite (617)
Dining (68)
Pool & Beach (1)
Amenities (78)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Alyanna C
22 February 2018|
Answer
Response from John H | Reviewed this property |
Sorry,I don't have this information. It is better to contact directly the hotel. I wouldn't think there is a problem since you are coming back . This is an excellent hotel and very well located.
0
Votes
MeiYee M
15 February 2018|
AnswerShow all 4 answers
Response from shervan s | Reviewed this property |
Hi , Yes they can pick up and drop off, but it must be quick and I don't think they are allowed to leave the car or park . I hired a private taxi and he did wait outside the hotel for me. If it is a quick pick up or drop off... More
0
Votes
Jackie D
16 January 2018|
AnswerShow all 7 answers
Response from Gianlu0901 | Property representative |
Dear Jackie D, We are not located near the West End area, but you could reach that area by tube in just 6 stops. Regards,
0
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Room Tips
"Our room on the third floor was very quiet."
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"Twin deluxe room"
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"Get a room away from the elevator"
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"The rooms are comfortable, clean, modern, stylish and content all you may need"
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