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Crowne Plaza London Kensington

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2,140 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London Kensington
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Showing 1,736: English reviews
Tenafly, New Jersey
Reviewed 5 June 2013

My family stayed here during our 3 day visit in London. The staff at the front desk and concierge desk were very nice and helpful. Our rooms were prepared in advance of our arrival. Hotel was clean and maintained fairly well -- one of our rooms was due for a furniture upgrade per the front desk staff member. Location was...

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Helpful?
2Thank Randy G
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Randy G Thank you for leaving a review, I am delighted that you enjoyed your stay with us. We are indeed planning to refurbish our bedrooms next year.This will include replacing much of the furniture , which is now 4 years old. I hope you will be back agaion soon to see our ongoing improvements to all aspects of...

Exeter, United Kingdom
Reviewed 4 June 2013

A very pleasant surprise, a London chain hotel with the service of an old fashioned country house. Breakfast was a bit busy if you got the timing wrong, but otherwise could hardly fault it. Spacious rooms, very easy access to local attractions, e.g Natural History Museum. Plenty of choice of restaurants locally.

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1Thank DevonBlueboy
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Family Man Dorset Thank you for your feedback, I am delighted that you appreciated the service we offer. We are very fortunate to have a great team of people working here, some for over 20years, all of whom love what they do. I hope you will be back again very soon. Best Regards Lawder Smith

Troy, Missouri
Reviewed 2 June 2013

My girlfriend and I recently stayed here for four night! Staff was awesome especially, George, one of the concierge, really helped us with our tours and so nice to work with. The restaurant in the hotel has super food. The rooms are very nice! Location is amazing! Right by the Gloucester Subway station so you can get anywhere. You won't...

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Thank ssmith0121
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear SSmith0121 I am delighted to read that you both enjoyed your stay here so much, I will certainly pass on your compliments to George. He is one of a team of great concierges that we have. We look forward to seeing you again soon. Best regards Lawder Smith General Manager

Nottingham, United Kingdom
Reviewed 31 May 2013

Stayed here recently as a base for a concert at the Royal Albert Hall. Proved to be very good choice as the RHA is only a steady 10 minute walk. Tube station is just over the road and the V and A museum, science museum and natural history museum are close by. Reception was quick and helpful. Room was modern...

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2Thank JayBee1810
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear JayBee 1810 Thank you for your review, I am glad you appreciated our great location - it is indeed an ideal place to stay if you are visiting the Royal Albert Hall. Our garden is a haven of tranquility in the centre of such a busy city as London, but as our front facing rooms are triple glazed, they...

Australia
Reviewed 30 May 2013

A quick 7 x nite break (after a 23hr flight from Sydney) to London - this time (for the first time) at the Crowne Plaza Kensington. We're been to London in this area twice before at other hotels. This hotel is a really nice surprise. Great location, within easy walking distance to Harrods, Hyde Park, Earls Court and with a...

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1Thank dokken
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Dokken Thank you for your review of our hotel. I am so glad you enjoyed your stay with us and liked the 6th floor suite that you had. We actually have 20 duplex suites , each one slightly different - some with two bathrooms, some with balcomies, some facing the garden etc. I do hope that having tried us,...

Kent, United Kingdom
Reviewed 29 May 2013

My husband and I stayed here for my birthday and to see a gig at The Royal Albert Hall (easy walking distance). The welcome was swift and efficient. I had requested a quiet room on a high floor and was allocated a 6th floor room at the very end of the corridor. First impressions on entering the room was that...

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3Thank GreenDayFanUK
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Lifebeginsatfifty_11 I am so glad you chose to spend your birthday with us and hope you will be back for many more. Why not upgrade to one of our duplex suites, we have some on the 6th floor that have balconies overlooking the garden - ideal for breakfast or a relaxing drink ( if it's not snowing). Best regards...

Rome, Italy
Reviewed 29 May 2013

The hotel is modern, clean & up-to-date with a very helpful staff. It also has a lovely, large green private garden with chairs and tables in its patios and lawn. A small shopping area with a super-market and good restaurants plus the usual fast food places are a half block away.. The hotel will fetch a taxi or a Bus...

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2Thank frjoelandi
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Frjoelandi Thank you for the feedback on your recent visit to our hotel; I am pleased you appreciated our great location. I am sorry that we cannot open the Club Lounge to all our Priority Rewards Members - this is about half of all our guests, and as you will have seen, the Club lounge only seats about 40...

Woy Woy, Australia
Reviewed 29 May 2013

Love this hote. We always stay here in London when we first arrive as it is hte absolute best place to relaxe after a long flight (from Sydney). Location is great, gloucester tube across the road so its direct from from Heathrow on the Piccadilly line. The outside gardens are so peaceful, you would not believe you where in London....

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2Thank mshapiera
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Mshapeira Thank you for your kind words - "Absolute heaven" is indeed high praise. Wer are delighted that you find our hotel and garden such a great place to relax and we look forward to welcoming yo back again very soon. Best regards Lawder Smith General Manager

Los Angeles, California
Reviewed 27 May 2013

I have stayed here before but it seems they renovated it recently Very modern for this chain. Great staff and near the tube although the local area is fine. Free Wifi. Love it There are other hotels but this ones great

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2Thank barry51555
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Barry 51555 Thank you for leaving a review of our hotel. We actually completely refurbished and re-configured our ground floor and public areas last year. Our bedrooms, which were last refurbished 4 years ago, we are planning to refurbish again next year to keep them up to date and ensure they meet our guest's growing expectations. We look forward...

Cape Town Central, South Africa
Reviewed 26 May 2013

I love this hotel. I always stay here when in London if possible as the hotel is great, it is very central (Circle LIne) and across the road from Gloucester Tube station. My upgraded room was awesome - the best room in London by far. The gym is also one of the better gyms in London and so once again...

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3Thank Leon L
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Leon L Thank you for your feedback on your recent stay with us. I am plaesed that overall you felt able to rate us 5/5 but am very sorry that on this stay you had a few gripes. Whilst the breakfast is a buffet style, we only produce small quantities at a time and regularly re-plenish it, so it...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: RM697 - RM1,359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#113 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
41 questions
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Walnut Creek, Ca
6 months ago
San Francisco, California
5 days ago
Somerset, England

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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter, although the hotel is fairly quiet for Central London”
  • Hotel Provided Toiletries
  • Bed, Yes it is a mess
 of 5 bubbles Karroobex, 4 Jan 2017 | Read review
“Higher floors are quieter,”
 of 5 bubbles 342surabhic, 1 Jan 2017 | Read review
“take the rate including breakfast-you wont be disappointed , the buffet is outstanding”
 of 5 bubbles dkirwin, 21 Dec 2016 | Read review
“Get a room overlooking the 'secret' garden, if you want peace and quiet”
 of 5 bubbles kevin7pam, 4 Dec 2016 | Read review
“Pay the extra for the breakfast & use of the lounge area. It's a great deal! Breakfasts are amazing!”
 of 5 bubbles goodbeegirl, 3 Dec 2016 | Read review
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