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Crowne Plaza London - Kings Cross

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2,606 Reviews from our TripAdvisor Community

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Showing 2,140: English reviews
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Rugby, United Kingdom
Reviewed yesterday NEW

The 'new' Crowne Plaza is a huge improvement on the old Holiday Inn. It looks really fresh and the new bar is really well done. Nice refurb in the rooms too. Check-in is a bit confusing with the lack of queuing system and a pillar in the way - a roped off queue would help enormously when its busy as...

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Helpful?
Thank Dave W
Chuo, Japan
Reviewed 2 days ago NEW

Service: So-so service during check in, not bad but not very welcoming either. I think they didn't give a clear explanation about the rooms, because my colleague thought he was staying on the 11th floor (it was actually the first floor). Not much explanations about the facilities in the hotel either. Besides that, service for the rest of our stay...

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Thank Marinn90
Appleby, Cumbria
Reviewed 2 days ago NEWvia mobile

This used to be a holiday inn, but now they chuck in a bathrobe and charge twice as much for breakfast, which makes it a Crowne Plaza. They have replaced the excellent Keralan restaurant Rasa with a Belgian restaurant which had a great range of beer, and a mediocre food menu. If you're pining for a south Indian fix, Rasa...

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Helpful?
Thank EdenDave
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear EdenDave, Thank you for returning to our property. We do appreciate your feedback and loyalty. As of 16th February 2017, the hotel has been rebranded to Crowne Plaza. This has been a long journey started in January 2015, when we started our renovation project. We are honored having shared this transformation with you. Our bedrooms and breakfast have been...

Gateshead, United Kingdom
Reviewed 2 days ago NEWvia mobile

Hotel was great. Rooms were clean and had everything we needed. Linen changed daily and fresh towels supplied. Breakfast was great too with a great choice and we'll cooked. Would certainly recommend and would happily stay again.

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Thank Angela B
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear Angela B, Thank you for the recent feedback you left on TripAdvisor. We really appreciate the time taken to write such a great response and we are glad you had an excellent stay with us. We pass all the comments we receive on to everyone within the hotel and great reviews such as yours are always very well received....

Cardiff, United Kingdom
Reviewed 3 days ago NEWvia mobile

For the proce we paid it was very a very average experience. For example when we booked a room for 3 people the number of toileterries was just for 2 people and i had to wait for extras to be provided. Had to pay extra to use the pool. It was a small amount of £3.50 per person for the...

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Thank vineet22
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear Vineet22, It is our aim to continue improving upon the service we provide. Therefore your comments are extremely important to us. Rest assured that your observations with be shared with the management team and actions will be taken accordingly. Thank you again for letting us know. Best regards

Birmingham
Reviewed 3 days ago NEWvia mobile

I stayed here with my sister and our 2 children aged 5 and 8. We planned to do all the touristy stuff and so chose a hotel close to everything. The hotel has just undergone a refurbishment and in all fairness looks great. Our room had 2 double beds and was absolutely spotless and worked very well. Lovely comfortable bed...

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Helpful?
Thank chan_and_matt
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear chan_and_matt, We are super pleased that you enjoyed your stay with us; we really appreciate the feedback that you have provided us. Thank you again for your kind words. We look forward to seeing you again soon. Best regards

Reviewed 4 days ago NEWvia mobile

This hotel is lovely. It's recently undergone a refurb and a rebrand from Holiday Inn to Crowne Plaza and it is befitting of the Crowne Plaza name. Our room was gorgeous, the mattress was possibly the comfiest thing I'd ever slept on and the shower was really powerful. Only issue is how it is marketed. When booking this I had...

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Thank RLS1986
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear RLS1986, Thank you so much for your recent review of Crowne Plaza London Kings Cross, and WOW a five star rating! Our new rooms are amazing and soon we will complete all remaining public areas in the lower ground floor. Please note that bus no 63 connects the hotel to Kings Cross and Farringdon stations. We hope to see...

Clinton Township
Reviewed 5 days ago NEW

The Crown Plaza was recently remodeled, the rooms were very up to date, very nice accommodations for the money, the breakfast was really good, wasn't happy with paying for using the pool but I hear this is popular. Once I used the pool and the hot tube and sauna I was OK with paying for it...

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Thank johnmV5139WH
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear johnmV5139WH, I would like to thank you for your comments on your recent stay with us. We value your feedback and hope you will stay with us on your next visit to London. Best regards

Alderley Edge, United Kingdom
Reviewed 5 days ago NEWvia mobile

Room clean, quiet on 3rd floor overlooking the back. Bed comfy, shower hot and good flow. Towels large and fluffy. Great gin and tonic in blooms bar. Breakfast buffet style. Good sausages! Coffee could do with improving. Out of a flask. Reception staff very friendly and polite. Will stay again.

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Thank vimix
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear Vimix, Thank you for your super review! I will immediately share this with our team. Your positive remarks help other travelers make decisions to stay here as well, so thank you very much! Warm regards

Reviewed 6 days ago NEWvia mobile

I was in approx 10 Crowne Plaza in differents cities and I think that this one is the best one. Check-in in 2 Mins, room comfortable and looks very good. The best breakfast with a Big choice. I'll be there again for sure.

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1Thank strux79
Roberto R, Guest Relations Manager at Crowne Plaza London - Kings Cross, responded to this review

Dear strux79, Thank you for telling everyone that we are the best Crowne Plaza you came across! This is a great compliment we are extremely proud of. We hope to see you back very soon. Warm regards

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Staying in Clerkenwell

Neighbourhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza London Kings Cross is a central London hotel situated between the City of London and London's West End. Kings Cross, Farringdon and Russell Square underground stations are all within easy walking distance. The New Eurostar terminal at St Pancras is within 15 mins walk. The Crowne Plaza London Kings Cross provides easy access to key tourist attractions such as Oxford Street, Covent Garden, The British Museum, St Pauls Cathedral and Sadlers Wells Theatre. The Crowne Plaza London Kings Cross has 429 air conditioned bedrooms with high speed internet access all with one queen or two double sized beds. Two exciting restaurants to choose from, Belgo serves traditional Belgian mussels, steaks, burgers, rotisserie chicken and selection of 62 Belgian beers, or Bloom Kitchen and Bar has an artisan food menu and specialises in gin cocktails. Meeting rooms can accommodate up to 250 delegates. ... more   less 

Additional Information about Crowne Plaza London - Kings Cross

Address: 1 King's Cross Road, London WC1X 9HX, England
Region: United Kingdom > England > London > Clerkenwell , Euston / Kings Cross /St Pancras
Price Range: RM611 - RM1,142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Kings Cross 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
Holiday Inn London - Kings Cross / Bloomsbury Hotel London
London Holiday Inn
Hotel Style:
#65 Spa Hotel in London
#308 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - Kings Cross staff and other travellers.
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Questions? Get answers from Crowne Plaza London - Kings Cross staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all pretty much the same, with a choice of view of the Royal Mail depot (lovely) or lots of houses”
 of 5 bubbles DaveW898, 27 Mar 2017 | Read review
“ask for a quieter room”
  • room
  • bed
  • toilet
  • bathroom
  • tv
  • sofa
  • sink area
  • desk
 of 5 bubbles Marinn90, 26 Mar 2017 | Read review
“The higher the floor the better”
 of 5 bubbles johnmV5139WH, 23 Mar 2017 | Read review
“635 was lovely”
 of 5 bubbles Kindlelover07, 18 Mar 2017 | Read review
“Ask for a high floor at the rear of the hotel and you will get a lovely quiet room though not much view”
 of 5 bubbles stevenj198, 11 Mar 2017 | Read review
5 of 5