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Holiday Inn London Mayfair

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2,123 Reviews from our TripAdvisor Community

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Showing 1,756: English reviews
Barnsley, United Kingdom
Reviewed 26 August 2013

Have just got back after a weeks stay at this hotel and here are my thoughts. The only thing this hotel has got going for it is its location.This hotel is supposed to be 4* but I am at a loss as to how it got this rating.It looks and feels more like a Travel Lodge or a Premier Inn...

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Helpful?
Thank topdoc2013
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear topdoc2013 First of all, many thanks for your review and your constructive and helpful comments. We would like to clarify some issues you have raised. We do offer a limited number of smoking bedrooms which can be requested on booking that room type. We were concerned that the information on the website you booked through appears to be wrong...

ottawa
Reviewed 23 August 2013

the location is awesome near a lot of restaurants ant connected to the tube with green park 1 block away and close to Buckingham palace. the service was poor we called for ice twice but only got 1 bucket. There was all the necessities in a hotel, breakfast though

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Helpful?
Thank awesomeguyxd
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear awsomeguyxd, We were sorry to learn of the problem you had in obtaining a second bucket of ice - please be assured that this is not typical of the great service we usually offer our guests. Thank you for bringing this to our attention. We hope that when you next visit London, you will stay at Holiday Inn London...

Blackburn, United Kingdom
Reviewed 20 August 2013

My wife and I stayed at the Holiday Inn, Mayfair for seven nights in August 2013 and we found the location was perfect for our 'foodie' holiday. All of the 6 restaurants that we wanted to visit were within a maximum ten minute walk from the hotel. We asked for a quiet room and were allocated room 111 which was...

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Helpful?
Thank Timothy W
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear Timothy W First of all, thank you for your kind comments, and we were delighted to read you had an enjoyable stay. Car parking costs in West London are very high, but our daily rates are competitive, considering our location. We were also pleased to read that you found the staff to be helpful & welcoming. We hope you...

Portland, Oregon
Reviewed 19 August 2013

We were looking for a hotel that would be close to many of the historic sights we wanted to see. The location for this one was perfect. It is just around the corner from an Underground station and walking distance from so many things. Just check it out on Google Maps. The staff was super helpful and accommodating. The bar...

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Helpful?
Thank Michelle M
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear Michelle M We were so pleased to read that you had thoroughly enjoyed your stay with us, and you found the staff to be so helpful and accommodating. London is a great City and we are definitely in the best location! Thank you once again. Yours sincerely, Paul Spencer General Manager

New York City, New York
Reviewed 19 August 2013

After reading a few reviews, I was a bit nervous about what to expect when my husband and I arrived in London from New York. I was pleasantly surprised! The Room/Hotel The room itself was a standard room. It was small in size, but for central London, that is pretty typical. There was tons of closet space and the bathroom...

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Helpful?
Thank SRap1
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear SRap1, Very many thanks for your review and your kind and positive comments. I am sorry that you had a slight problem during check-in, this has highlighted a training issue which was quickly addressed. However, we are so happy that you enjoyed your stay at Holiday Inn London-Mayfair and certainly hope you will stay with us on your next...

S Wales
Reviewed 18 August 2013

Stayed at this hotel on Friday night. Location is excellent right opposite the Ritz easy walking distance to all the main attractions. Only short walk to Covent Garden on the Friday night took bit longer getting back may have been the Peroini. The hotel staff were excellent and really helpful. The rooms need a modernisation and this lady looks a...

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Helpful?
Thank streakySWales
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear streakySWales, Thank you for your kind review about our hotel, and our helpful and caring staff. We are currently undergoing a room refurbishment and hope we can welcome you back soon to take advantage of their fresh updated appearance. Regards, Paul Spencer, General Manager

Birmingham, United Kingdom
Reviewed 14 August 2013

The location of this hotel is fabulous, better than any hotel location wise right in front of Hyde Park. I stayed in this hotel with my family and they accommodation us all in one room. Sarah on the front desk was really helpful, polite and a real asset to the hotel. The restaurant staff was amazing from Louise who couldn't...

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Helpful?
Thank Alshameri_Taiz
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear Alshameri_Taiz, A five star rating is as much as any hotel could wish for. Thank you very much for posting such a positive review and I hope you will place us firmly on your list of places to stay when you are away from home. All the people you mentioned said it was a pleasure being of service to...

Ottawa, Canada
Reviewed 11 August 2013

The location in London is perfect...you can get anywhere fairly quickly. The room somewhat small, with only the cold water tap working in the sink, was kept clean as expected. The hotel falls down on the service front...our extra towels never arrived, the ice took two phone calls. All that can be overlooked because as I said the location is...

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Helpful?
Thank HikerMom58
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear HikerMom58, I note that you were dissatisfied with the service provided at our hotel and from your review I can clearly see why. Let me firstly apologised for this. This is not at all typical of the way we conduct our business and certainly not what you have a right to expect. I thank you for your understanding but...

Ann Arbor, Michigan
Reviewed 10 August 2013

I was very impressed with this hotel. It is rather pricey for a Holiday Inn,but it is worth the money. The location is excellent. It is convenient to Green Park,Buckingham Palace,etc. There are also the Red Buses for sightseeing located about a block away. The staff was very friendly and efficient. The check-in/check out process was flawless. The rooms were...

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Helpful?
1Thank Lawrence G
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear Lawrence G, Many thanks to you for staying with us at the Holiday Inn Mayfair. I am pleased that you were happy here and trust that you will continue to reward us with your patronage. Yours faithfully Paul Spencer General Manager

Reviewed 10 August 2013 via mobile

Very nice place for a family stay in London. The location is perfect, close to the underground with direct service from Hethrow and all attractions eithon walking distance. The 2 queen bed rooms are perfect value for money for a small family. Good service, a little worn but clean and nice. Recommended!

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Helpful?
Thank Sykkelfantomet
HotelGuestRelations, General Manager at Holiday Inn London Mayfair, responded to this review

Dear Sykkelfantomet, We endeavour to offer the very best value for money in our immediate locality and whilst we are aware that this is often accomplished by our very competitive rates, we are relentless in our mission to also provide the best service and facilities for your enjoyment. Thank you for your comments and I look forward to welcoming you...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London-Mayfair hotel is located in the heart of Mayfair, London's premier hotel district. With its unparalleled location on the corner of Piccadilly and Berkeley Street, the Holiday Inn Mayfair is ideally situated for your business or leisure stay. This Mayfair hotel is fully air conditioned and all bedrooms are equiped with high speed internet access. The traditional and tastefully appointed hotel is in close proximity to Green Park, Hyde Park,, the Royal Academy, Covent Garden, superb shops in Bond Street, Regent Street as well as many clubs, casinos and night spots. Oxford Street, Harrods, Buckingham Palace, London Eye, Theatres and the West End are all close by. Adjacent to the hotel is Green Park underground station which gives direct access to Heathrow airport and St Pancras International Station for the Eurostar. As well as mainline rail services from Victoria and the Gatwick Express. All Conference & Meeting rooms in this ideal central London location have natural day light and are equipped to cater for any event. Nightingales Restaurant offers modern British cuisine from light snacks to a full a la carte menu. ... more   less 

Additional Information about Holiday Inn London Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM941 - RM1,843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London Mayfair 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Holiday Inn London - Mayfair Hotel London
London Holiday Inn
Hotel Style:
#256 Business Hotel in London
#263 Family Hotel in London
#266 Luxury Hotel in London
#298 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Mayfair staff and other travellers.
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Questions? Get answers from Holiday Inn London Mayfair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms”
mbeale2014, 17 Apr 2017 | Read review
“Executive rooms are spacious. Corner room provides wonderful views.”
Flexible_traveller, 3 Mar 2017 | Read review
“Take extra money”
E9379YSsusanc, 3 Mar 2017 | Read review
“Rooms looking out onto Piccadilly, the Ritz Hotel and Green Park help you feel the vibe of the city.”
Silver_Fox987, 18 Feb 2017 | Read review
“Executive facing opposite the Ritz”
philaswift, 6 Feb 2017 | Read review
5 of 5