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InterContinental London Park Lane

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#129 of 1,080 Hotels in London
Certificate of Excellence
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2,255 Reviews from our TripAdvisor Community

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Showing 1,980: English reviews
Reviewed 2 days ago NEWvia mobile

Located centrally in London, easily accessible by metro. Nearby important must-sees but yet quietly next to Hyde Park. The staff is always helpful and there to answer your enquiries. Enjoy the exquisite breakfast, a truly delicious start of the day.

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Helpful?
Thank Ruben M
Reviewed 3 days ago NEWvia mobile

We have been staying in this hotel for many years and the experience never changes. It is constantly wonderful. The rooms are so comfortable and spacious, the service and staff are always exceptional. Access to the club floor is a treat of note. Again amazing staff, great food. We live this great hotel.

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Helpful?
Thank LTWells101
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear LTWells101, Thank you for sending us your feedback after your recent stay with us at InterContinental London Park Lane and for continuing to be a loyal guest. I am absolutely delighted to learn that we were able to leave a positive impression during your stay with us and we were able to make it a memorable one. Thank you...

Reviewed 3 days ago NEWvia mobile

I always enjoy my stay here. Big thank you to the front of house team for the great service and professionalism. You always start my stay in London very well. I had a deluxe room and could not fault it apart from milk for tea and coffee was off and needed urgent replacing. Many thanks all. I will be back...

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Helpful?
Thank RogerYamahaR1
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear RogerYamahaR1, Thank you for taking the time to share your experience with us at InterContinental London Park Lane. Your kind comments about the hotel and the employees are highly appreciated and I will definitely be passing on your feedback to the whole team as they will be thrilled to know their efforts have been recognised. RogerYamahaR1, we all look...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

A Saturday brunch at the Cookbook Cafe, this time in a different dining room while there is a renovation in the usual place, was excellent. We were a party of 8 and had our fill of the fantastic range of appetisers, salads, breads, charcuterie, sushi, eggs, pancakes and waffles, main courses and... The list is endless as is the Prosecco...

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Thank Russ B
Stoke-on-Trent, United Kingdom
Reviewed 5 days ago NEW

We went here for afternoon tea on a cold wet December's day and it certainly brightened a dull day. We were presented with a great selection of tea something for everyone. When the tea stand arrived our waiter not only explained what all the goodies where but the best order to eat them to achieve the best taste experience. Would...

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1Thank keithgill28
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear keithgill28, Thank you for taking the time to post a review after your afternoon tea treat at InterContinental London Park Lane. I am absolutely thrilled to hear that you had a wonderful experience at our Wellington Lounge and thank you for mentioning our staff, I will pass this review to the departments concerned, and they will be absolutely thrilled...

Fareham, United Kingdom
Reviewed 1 week ago via mobile

Hotel is right next to Hyde Park station and an easy walk from Green Park tube ao fabulous location. Right from outside the welcome was amazing. The doorman was cheerful and fun and the doors were open before i thought about it. Luggage offer. My check in was thoughful as Amy took time to talk to me as a person....

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2Thank GlamNik7
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear GlamNik7, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. We are delighted to hear that you had an enjoyable experience and I would like to thank you for commending the staff especially Amy from our Reception team, your feedback has been shared amongst the team. I would have...

Portsmouth, United Kingdom
Reviewed 1 week ago

After a booking error of my own making the staff were understanding and ensured we had a great stay. It was our friends birthday and they upgraded her to a great room and even dropped off a cake and card!

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Helpful?
Thank Matt N
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Matt N, Thank you for writing a review on Tripadvisor after your recent stay with us, celebrating your friend’s birthday. I am delighted to hear that our service and the room met your expectations. It was a pleasure to have you as our guest and it is always great to receive positive comments. Matt N, once again, thank you...

London, United Kingdom
Reviewed 2 weeks ago

Stayed here 1st January as a gift from our son as we wanted to visit Winter Wonderland at Hyde Park. Was lucky enough to get an upgrade to a Superior Room. The staff were a credit to the hotel and looked extremely happy and were so very welcoming. Check in was speedy, with the warmest welcome from the amazing staff....

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1Thank 1018jackie
Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

Park Lane always excells at providing very high levels of customer service from our very warm greeting by Marta on reception to the very kind young man Dragos who arranged our special request. We then proceeded to the Club Lounge and again the level of service was truly outstanding every member of staff make you so welcome and go that...

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2Thank Frank C
East Sussex
Reviewed 2 weeks ago

Now, this is not about the hotel itself, rather our horrendous experience at "Brunch" yesterday, New Year's Day. Started off badly with our being seated in a semi-closed off area to the side of the restaurant, where we noted there was one very large table set up for 18 people. Didn't bode well - and boy was my foreboding right....

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1Thank deeintheculdesac
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear deeintheculdesac Thank you for taking the time to complete your review of our Brunch. I'm sorry to hear that your experience with us was disappointing. We have been trying to contact you via the telephone number provided to us at your reservation stage but unfortunately have been unsuccessful so far. I would appreciate it if you had the opportunity...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,298 - RM2,515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Cheap Tickets, Travelocity, IHG, Agoda and Jetsetter so you can book your InterContinental London Park Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Hotel London
Hotel Style:
#36 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#107 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
16 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
2 months ago
10 months ago
Leicestershire, United Kingdom
3 months ago

See all questions (16)

Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking Hyde Park and Green Park”
 of 5 bubbles 371frankc, 3 Jan 2017 | Read review
“Overlooking the park are amazing if you are there for leisure”
 of 5 bubbles Bigby21, 12 Dec 2016 | Read review
“All pretty much similar”
 of 5 bubbles SisselaN, 10 Dec 2016 | Read review
“Hyde Park views, London Rooms, Wellington Arch Deluxe Room or Club IC Rooms,”
 of 5 bubbles Flyers007Dublin, 5 Dec 2016 | Read review
“Ask not to be disturbed”
 of 5 bubbles JodieR1981, 28 Nov 2016 | Read review
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