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InterContinental London Park Lane

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#135 of 1,088 Hotels in London
Certificate of Excellence
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InterContinental London Park Lane
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2,362 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental London Park Lane
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Showing 2,078: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago via mobile

The location is perfect it's walking distance from the good places in London...the staff is great the rooms are cleaned well every day...towels changed bed sheets changed, the house keeping kept coming to check if we needed anything...excellent service! Concierge was very helpful too. I highly recommend it.

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Helpful?
3Thank jessicachedid
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear jessicachedid, Thank you for taking the time to share your experience after your most recent stay at InterContinental London Park Lane. I am delighted to hear that you had an enjoyable and memorable stay on your last visit to London. Thank you for commending the staff, especially our Housekeeping and Concierge teams. I will make sure to share your...

Brighton, United Kingdom
Reviewed 3 weeks ago

The InterContinental Park Lane is one of the nicest Hotels in London. It's big & from the outside, not one of the prettiest hotels I've stayed in, but the service was exceptional. From the concierge to the waiting staff and the receptionists. From the moment we arrived, everyone was polite, welcoming & helpful. It's all about customer service. The receptionist...

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Helpful?
2Thank bl0ndie72
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear bl0ndie72, Thank you for sharing you detailed feedback with us after your recent stay at InterContinental London Park Lane. I am thrilled to hear that we met all your needs and expectations and that your partner had a wonderful birthday weekend stay at the hotel. I would like to thank you for commending the service and the staff, I...

Reviewed 3 weeks ago via mobile

The best hotel in London! The location is great, the staff is first class, and the rooms beautiful! I cannot say enough about the staff! They treat each guest like royalty. This is my home when I am in London and it always feels wonderful to be welcomed back.

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2Thank Kara B
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Kara B, Thank you for taking the time to share your feedback after your most recent stay with us at InterContinental London Park Lane. I am thrilled to learn that you had a memorable stay with us and even happier to hear that you consider us your home away from home. We try our upmost best to make sure...

Fairmont, Minnesota
Reviewed 3 weeks ago via mobile

This 5 star hotel offers you access to the heart of downtown London. The staff is very helpful and friendly! The room I am in is a typical European room, a. It tighter than American rooms, but very nicely decorated. Our room is very quiet and would recommend to anyone that was contemplating staying here!

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1Thank Matt F
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Matt F, Thank you for taking the time to complete an online survey of our property after your most recent stay with us at InterContinental London Park Lane. I am delighted to hear that you had a memorable stay with us. I could not agree with you more that we are located in such a convenient location with easy...

Chicago, Illinois
Reviewed 3 weeks ago

My wife and I stayed for one night and really enjoyed this hotel. It is in a great location and the service was excellent. We were able to check into our room early after our flight from the US, which was amazing. We would return on our next trip to London.

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Helpful?
1Thank Kyle G
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Kyle G, Thank you for posting a review of our property after your most recent stay at InterContinental London Park Lane. I am delighted to hear that you and your wife had an enjoyable stay and that we met all your needs and expectations. Kyle G, we hope to have the opportunity to welcome you to the hotel in...

Reviewed 3 weeks ago via mobile

The Hotel is Fantastic, The hotel is in Central London , perfectly located The staff were absolutely amazing , especially the concierge .. The lounge was incredible with good food , The rooms are good , clean , with a balcony to see the town We really enjoyed ourselves Thank you

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1Thank Anita M
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Anita M, Thank you for taking the time to complete an online survey of our property after your most recent stay at InterContinental London Park Lane. I am happy to hear that you had an enjoyable stay overall. Thank you for commending the staff, I have shared your comments with the team. Anita M, we hope to have the...

Winchester, United Kingdom
Reviewed 3 weeks ago

Hotel has nice lobby and the bar drinks are good. Rooms very good Great reastaurant food recommended

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Helpful?
Thank TryingNewStuff
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear TryingNewStuff, Thank you for taking the time to share your feedback after your recent stay at InterContinental London Park Lane. I am delighted to hear that you had an enjoyable stay and that we met your expectations. TryingNewStuff, once again, thank you for your lovely comments and we look forward to welcome you back to the hotel soon. Kind...

Reviewed 4 weeks ago

I came into Central London for a one night stay on my way back to the USA from traveling other cities in Europe. The hotel is quite pricey, but definitely worth the location and luxury! It was just a single train ride from Heathrow and located in a busy area with plenty to do. The beds are super comfortable and...

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Thank Nitu S
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Nitu S, Thank you for taking the time to complete our online survey after your most recent stay with us at InterContinental London Park Lane. The feedback provided by our guests helps us improve and deliver a service in line with our guests’ expectations. I am sorry for the disappointments you encountered in regards to the room key not...

Reviewed 4 weeks ago via mobile

Stayed here recently to start our honeymoon and once again coming back to this fabulous hotel didn't disappoint! When we arrived we were greeted by smiling faces and people willing to help. The customer service representative Jade was super helpful and fantastic and efficient at checking us in. The room we had was magnificent the bed was very comfortable and...

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Helpful?
Thank Timothy P
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Timothy P, Thank you for taking the time to complete our online survey after your most recent stay at InterContinental London Park Lane. I am delighted to hear that you had an enjoyable and memorable honeymoon stay with us and I would like to thank you for commending Jade from our Reception team. I will make sure to share...

Reviewed 4 weeks ago via mobile

One of the best hotel in London. The location is perfect. The room is beautiful. The staff are very professional. Breakfast has wide selections of food. Definitely I will choose this hotel if my friends ask me where they can stay in London.

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1Thank Rama L
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Rama L, Thank you for taking the time to share your experience after your stay with us at InterContinental London Park Lane. I am delighted to hear that you had a great stay with us and that we met your expectations. Thank you for commending the staff, I will ensure to share your comments with the whole team. I...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,426 - RM2,795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#38 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
24 questions
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Questions? Get answers from InterContinental London Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure what you are getting before arriving.”
Greg1371, 20 Apr 2017 | Read review
“Ask for room facing the Wellington Arch/ Park”
NelsonP588, 12 Apr 2017 | Read review
“not sure about the wifi as we had a corporate access”
XC-TN, 9 Apr 2017 | Read review
“Worth getting a room with views of Hyde Park...”
472nitus, 29 Mar 2017 | Read review
“Ask for street either overlooking the Royal parks or Hydepark the view is super”
lamiaa2017, 25 Mar 2017 | Read review
5 of 5