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InterContinental London Park Lane

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#133 of 1,089 Hotels in London
Certificate of Excellence
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InterContinental London Park Lane
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2,328 Reviews from our TripAdvisor Community

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Showing 2,044: English reviews
Reviewed 14 August 2014

This hotel was used as a base for our weekend vacation in London. What a choice it was! The bedrooms were immaculate as was the reception area's and restaurant. I have read elsewhere that this hotel offers the best breakfast in London and after staying overnight in at least 10 different hotels I must agree. All staff we engaged were...

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Helpful?
1Thank Steven S
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Steven S, Thank you for taking time to review your stay with us. I was pleased to read your kind feedback highlighting the breakfast as the best in London. It was a pleasure to have you as our guest and we sincerely hope you will afford us another opportunity to welcome you back soon to InterContinental London Park Lane....

Birmingham, United Kingdom
Reviewed 12 August 2014

The intercontinental is a magnificent hotel with prime location. The hotel is a five star property and is located opposite Hyde park. The excellent staff go over and above with the service they provide e.g always helping us with our infants pushchair whenever there are steps in the hotel, always kind and have a smile. I reserved two rooms with...

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Helpful?
Thank Alshameri_Taiz
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Alshameri_Taiz, Thank you for writing a review about your stay at the InterContinental London Park Lane. It is evident that we have made a long lasting impression. I am truly delighted to see that you enjoyed the attentive service the team provided and the upgraded room upon your arrival. The entire team is looking forward to welcoming you back...

Zurich
Reviewed 12 August 2014

I stayed here during Wimbledon last year. It was my first stay at the Interconti at Hyde Park and although I did not spend my time in my room (was a Wimbledon all day and then at the Ivy for dinner until late) I very much liked the hotel. The location is perfect and the rooms and service completely in-line...

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Thank TheoGlobeTrotter
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear TheoGlobe Trotter, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. I am delighted to hear that our service and facilities met your expectations. It was a pleasure to have you as our guest and we sincerely hope you will afford us another opportunity to welcome you back soon....

Muscat, Masqat, Oman
Reviewed 12 August 2014

I stayed with my family in this hotel in July. I had stayed here before the renovations took place. The location of this hotel is unbeatable, but saying that there are similar or higher range of hotels nearby. As i was checkin quite early, I had requested that if possible they can give me the room. I called the hotel...

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Helpful?
1Thank Apurva M
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Apurva M, Thank you for your posting here on Trip Advisor. I am happy to see that you enjoyed your stay overall and that you got a chance to visit our Club Intercontinental. It is truly a great treat. I am also delighted that you found the service to be attentive and warm. Please accept my apologies for the...

Reviewed 12 August 2014

I have spent significant time in London for both business and personal travel. I have stayed at many of the higher end hotels. Most recently my family I spent a few nights at the Intercon in London. I had booked 2 rooms, one with points another with cash. From the moment we arrived we treated incredibly well (I am an...

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Helpful?
Thank Vahid O
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Vahid O, Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. Once again, thank you for your kind words. We look forward to welcoming you back soon. Kind regards, Caroline Jillings Director...

Dhahran, Saudi Arabia
Reviewed 8 August 2014

I spent 2 nights at the Intercontinental Park Lane while on business in London. I stayed here 4 nights a couple of years ago so I had some familiarity with the hotel. The hotel is superbly located with direct access to Hyde Park and a subway station, and within 5 to 10 minutes walking distance to some of the best...

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Helpful?
3Thank yasser m
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear yasser m, Thank you for taking time out of your busy day to leave us your review. I understand that our Reception Manager Dominic has already contacted you regarding the shortcomings you had experienced. Please be assured that this is not indicative of our usual standards. As Dominic mentioned on his email to you, we took notes of your...

Amman, Jordan
Reviewed 7 August 2014

We were three adults in the room , two beds , great space . Make sure you have club access it is all worth it , amazing breakfast , snacks and evening drinks . A meal at Theo Randall is a must . We have been staying in this hotel for years , one can never go wrong , a...

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1Thank AtiehHamarneh
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear AtiehHamarneh, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. In reading your review it is evident that we have made a long lasting impression. It is comments like these that enable us to motivate our team to achieve greater heights. Once again, thank you for such a wonderful...

Reviewed 6 August 2014

I just recently started staying at the Intercontinental Park Lane and from my last four trips I can safely say that the Hotel is excellent and the service and quality are perfect. The Hotel is walking distance from shops, restaurants and the park. So overall perfect.. A special Thank You to Dragos from reception. Always professional and helpful...

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Thank fk999
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear fk999, Thank you for your comments; I am delighted that you found the hotel suited to your needs. I would also like to thank you for commending our Guest Relations Associate, Dragos. I look forward to welcoming you back in the near future. Best wishes, Caroline Jillings Director of Rooms

Beirut, Lebanon
Reviewed 5 August 2014

Beautiful stay at all levels, Great location as well! Close to everything you need and want to visit. The restaurant is amazing good food and good mood. The lobby cafe is very friendly and entertaining. Staff is amazing, friendly and helpful. Would definitely stay here again.

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Helpful?
Thank Rania K
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Rania K, Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. It was a pleasure to have you as our guest and we sincerely hope you will afford us another opportunity to welcome you back soon. Best regards, Caroline...

London, United Kingdom
Reviewed 1 August 2014 via mobile

We have had the pleasure of staying in both London InterContinental hotels at Park Lane and Westminster. Park Lane is bigger and busier but this doesn't stand in the way of little personal touches in thoughtful hospitality. The lobby itself is fresh, fragrant and a cool oasis from the hectic outside. The reception staff step from behind their individual podium...

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Helpful?
Thank aloisw8
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear aloisw8, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. As you mentioned, it is often those small touches and moments one remember most...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,359 - RM2,636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
21 questions
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Buffalo, Minnesota
over a year ago
Austin, Texas
15 days ago
Sheffield
Aughton, United Kingdom
4 months ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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