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Mercure London Paddington Hotel

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Mercure London Paddington Hotel
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1,371 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
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Reviewed 3 days ago NEW

I was only in London for one day before going on to Portugal so I was looking for a hotel located near Paddington Station. I haven't had the best luck with the Mercure brand in the past but booked here because it was incredibly convenient for my trips to and from Heathrow. I only dealt with the from desk staff...

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Helpful?
Thank John H
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us, it is a pleasure to receive your four star rating. Situated just a few minutes from Paddington Station, the Mercure London Paddington Hotel has excellent transport links that whisk you straight to mythical London sights like Trafalgar Square, Covent Garden, Buckingham Palace or the Houses of...

HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This hotel is right next to Paddington station, which has a direct express train to Heathrow Airport every 30 minutes. There is also an entrance to the Underground subway there. We were able to easily travel to the best spots in London from here. The Staff in the lobby is beyond excellent in their kindness. Upon arrival we were given...

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Helpful?
Thank Daniel C
About Hotel's Favourite Review
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking the time to submit your review regarding your stay at the Mercure London Paddington. Thank you for your fantastic feedback regarding the service received from the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sonya Young Operations Director

Helsinki
Reviewed 4 days ago NEW

Stayed here for one night in March 2017. This hotel features modern rooms at the heart of London, a short 15 minute walk to Oxford Street. Plenty of pubs and restaurants are close by the hotel. My room had a around 50 inch TV which was a great addition after a day out. Check-in staff were extremely friendly and the...

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Helpful?
Thank mikkomax
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to hear you chose Mercure London Paddington Hotel for your recent trip to London. Located just a 1-minute walk from Paddington train and tube station, this modern hotel is a 17-minute walk from Hyde Park, and 3 miles from both the British Museum and the Natural History Museum. Your comments on the online check in and...

Reviewed 5 days ago NEW

took my family to business trip with me, the hotel location at walking distance from office centers and major city attractions. i upgraded the room to 'Executive' suite and find it good for 2 adults and infant sleeping at supplied baby cot only for 20# per night. managed to get by with stroller. the stuff was attention to any request...

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Helpful?
Thank Amir B
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel. It is wonderful to hear you enjoyed your trip with your family. We look forward to welcoming you back in the very near future. Kind regards, Sonya Young Operations Director

Scunthorpe
Reviewed 5 days ago NEW

conveniently located. Excellent staff & service Because of eventual 42hr flight delay ( nothing to do with hotel ). we finally needed extra two nights - one at this hotel and one at Heathrow . Reception staff member ROMINA was quite outstanding in solving our problems and handling our needs not only at this hotel but also at Heathrow ,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David S
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your time to share your recent review, I am delighted to read your wonderful comments. It is a pleasure to hear we proved the London hotel room myth. The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel....

Doncaster, United Kingdom
Reviewed 5 days ago NEW

Used this hotel when I was delayed in London due to train disruption. Very clean hotel but very small room. Staff very pleasant and helpful. OK for one night only but would be difficult to stay longer. Good location and plenty of food outlets around the area. Close to Paddington Station for travelling on trains.

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Helpful?
Thank kag-ok
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for sharing your recent feedback following your stay with us. Please note we offer a range of room types to meet the needs of all our guests, we advertise all rooms to allow guests to review the room sizes prior to booking to ensure they book the very best room type for their stay. Our reservations team are...

Emirate of Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Location Location Location. Right next to Paddington Tube Station with all restaurants bars next to it. Very near to St. Marys Hospital. Cozy and clean place and all required amenities in the room. Helpful staff.

Review collected in partnership with this hotel
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Helpful?
Thank traveljtravel
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for your comments. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am delighted to hear you found the hotel perfectly located. We look forward to...

London, United Kingdom
Reviewed 1 week ago

I didn't utilise all the facilities of the hotel.However the most important part of a hotel is the room.This room was so small I found it claustrophobic.I think that staying there for one night would be a maximum.The bathroom was correspondingly small.No loo roll holder,just half a roll and one small hand towel.When I went back on the site later...

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Helpful?
Thank wingate
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am sorry to hear you found the room small, please do be aware we offer a range of bedroom types, categories and sizes to ensure all guests requirements are met. All our bedrooms are accordingly priced. We pride ourselves on friendly welcome and for your...

London, United Kingdom
Reviewed 1 week ago

I got a double room at a reasonable price. The room was small and a bit dated. All the staff were incredibly nice and kind and helpful, The bathroom could have done with a bit of TLC. The TV situation is shocking. You have to pay £14.99 to access some decent TV. The free TV was appalling and only had...

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Helpful?
Thank steve b
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us. I am delighted you found the hotel very well positioned, the price reasonable and the staff incredible. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to...

Cambridge, United Kingdom
Reviewed 1 week ago via mobile

We were on a business trip and needed somewhere close to paddington station as we were covering a lot of ground in 2 days. The Mercure Paddington was wonderful as it is just around the corner from the train station and is right on top of the tube station also. Positives: sound proofing was fab, the only thing I could...

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Helpful?
Thank maisvenus

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: RM752 - RM1,267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, ACCOR and Agoda so you can book your Mercure London Paddington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Hotel Style:
#313 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Paddington Hotel staff and other travellers.
9 questions
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Leeds, United Kingdom

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Questions? Get answers from Mercure London Paddington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One night only”
 of 5 bubbles kag-ok, 21 Mar 2017 | Read review
“Try for the rooms on higher floors with a window to the road. ”
 of 5 bubbles traveljtravel, 20 Mar 2017 | Read review
“def go for fifth floor for a quieter night”
 of 5 bubbles stevebW6193LJ, 14 Mar 2017 | Read review
“Rooms facing the courtyard are the best.”
 of 5 bubbles Y9214IKdanielc, 7 Mar 2017 | Read review
“Higher floor with a window opening onto the main street.”
 of 5 bubbles RajJ236, 5 Mar 2017 | Read review
5 of 5