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Mercure London Paddington Hotel

1,593 reviews
#487 of 1,081 Hotels in London
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Traveller (229)
Room & Suite (284)
Dining (15)
Overview
  • Excellent23%
  • Very good44%
  • Average21%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,593)Write a Review
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All reviewsheathrow expressgarfunkel's restaurantbreakfast is servedconvenient locationexecutive roomrooms are smallrail stationlarger roomexcellent locationstreet noisesingle roomshort stayhyde parkoxford streetluggagerumbleconvenience
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1 - 5 of 1,256 reviews
Reviewed 5 days ago

The service is great, front desk people are super nice, rooms are clean, shower is great, lots of amenities and wifi works perfectly. Only complaint would be noise from the rumbling of the elevator and the train in my room even on the 5th floor...More

Thank HelenAvery
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 2 days ago

Dear Ms Helen Avery, We very much appreciate your comments regarding your stay at the Mercure London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 5 days ago

we spent one nigh in this hotel which is so well situated right next door to Paddington station. Room was excellent and although the station is so near the station the noise was not a problem for us. staff were very welcoming and we would...More

Review collected in partnership with Accorhotels.com
Thank Edi M
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 2 days ago

Dear Edi M, We very much appreciate your comments regarding your stay at the Mercure London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 6 days ago via mobile

I booked a room for an early check in at 1000 am and paid £39 extra as my flight would arrive London around 6.30 am. I took the tube but not the express train to Paddington to make sure I was not arriving too early....More

Thank kkchan45
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 2 days ago

Dear KKchan45, Thank you for taking the time to tell us about your experience at the Mercure London Paddington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For early check-in if the room is...More

Reviewed 6 days ago

This hotel is not a Mercure that I am familiar with. It is small no proper bar small rooms and breakfast is truly terrible. I have come to trust the Mercure brand as it takes away risk. I was let down this time. What is...More

Review collected in partnership with Accorhotels.com
Thank markcalver
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 2 days ago

Dear Mr Mark Calver, Thank you for taking the time to tell us about your experience at the Mercure London Paddington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear...More

Reviewed 1 week ago via mobile

Great location comes with tiny rooms are more the expression. Very small rooms with windows are correct. The services and breakfast food were not that bad. It’s located right in front of the Paddington station.More

Thank Min C
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 6 days ago

Dear Min C, We very much appreciate your comments regarding your stay at the Mercure London Paddington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$163 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#316 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$163 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#316 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (229)
Room & Suite (284)
Dining (15)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
elwoodfei
11 January 2018|
AnswerShow all 3 answers
Response from Andy W | Reviewed this property |
Internet was free strong and reliable
0
Votes
alinalinayes
3 November 2017|
AnswerShow all 5 answers
Response from JackieGreenhalgh | Reviewed this property |
No only for room
0
Votes
Siân H
8 June 2017|
AnswerShow all 7 answers
Response from ScotWasp | Reviewed this property |
Pretty sure the reception will look after your luggage, but why not give them a call directly to confirm?
1
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Room Tips
"Pay for the best room"
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"Higher floors have less road noise"
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"Choose a different hotel"
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"don't use first floor... to much noise from train station"
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