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London Hilton on Park Lane

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#324 of 1,087 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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London Hilton on Park Lane
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2,922 Reviews from our TripAdvisor Community

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Showing 2,662: English reviews
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Montreal, Canada
Reviewed yesterday NEW

I used my 248,368 HH Points to stay at this hotel for 2 nights, Exec king room with lounge access. View of Hyde Park (facing the road) Floor 18 Room was clean and comfy, my only concern was the bathroom floor, perhaps just old and or old dirty..Room 1814....Did I get an average room because I used my points? I...

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Helpful?
Thank CharleneKatherine
Sutton Coldfield, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I stayed at the Hilton as part of a works function, so was expecting it to be like other work related events where you are more part of a company and less of an individual. My stay at the Hilton was certainly not like that, from the minute I arrived at the hotel it really felt like it was all...

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Helpful?
1Thank Nigelwv13
About Hotel's Favourite Review
benny v, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Nigelwv13, Thank you very much for your constructive feedback regarding your recent stay with us and I was pleased to read that overall you had a good experience and that all of our staff looked after you with a smile. It was also nice to read that you enjoyed the wonderful views from our Galvin at Windows bar on...

Dunadry, United Kingdom
Reviewed yesterday NEWvia mobile

This hotel would usually be out of my price bracket but a combi of cash and Hhonors points made for a luxury weekend. Room (king) very comfortable, spacious, wonderful views over the city (10th floor). Restaurant, bar, room service prices though were definitely out of my bracket which was a shame. In-room WiFi was free but sometimes problematic, not a...

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Helpful?
Thank Paul J
manchester
Reviewed 2 days ago NEWvia mobile

Only stayed in a superior room so wasn't nothing to shout about. But the rest of the hotel was nice. Check in was fast. Staff were polite and friendly. Good location. A few restaurants that we never had the chance to use,

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Helpful?
Thank glen b
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear glen b, I am pleased to read you had a pleasant stay with us. I am glad to read you had an efficient check, the staff were very hospitable, and that you found the hotel's location very close to the main attractions. We hope to see you again in the near future. Kind regards, Natalie Tam

Sioux Falls, United States
Reviewed 2 days ago NEW

This is a great hotel. The location is awesome--who can't like the Mayfair area?--and the staff were great. My wife and I usually rent a flat when we're in London and don't have a whole lot of experience w/ business class hotels in London, but this was a great place to stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Z4674WCcharlesg
Dublin, Ireland
Reviewed 3 days ago NEW

My favourite London hotel. Close to everything . Great selection of restaurants in the hotel and a super executive lounge . You need to go for the higher level rooms to get a decent size. But be warned accommodation and everything here are expensive.

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Helpful?
Thank Captiva103
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Captiva103, I am pleased you enjoyed your stay with us recently. I am glad that you regard our hotel as your favourite in London, due to the fact that the hotel is situated in a fabulous location, and that its three restaurants offer different cuisines to suit one's taste. I am also glad that you were able to make...

Birmingham
Reviewed 3 days ago NEW

I booked this hotel for a Family trip. It is a great location and everything is within easy reach but we all just felt there was no spark or sense of luxury at this particular Hilton. We had access to the Executive lounge which was handy however there were not enough seats in the lounge, people were standing up with...

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Helpful?
Thank MissRink
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear MissRink, Thank you for taking the time to share your recent feedback with us. I am sorry to read that you were quite disappointed with your stay, and that you experienced certain issues in certain areas, which I do apologise for. Rest assured we do take your comments onboard seriously, and I have highlighted them to the relevant department...

uk
Reviewed 4 days ago NEWvia mobile

This was a one night stay in an upgraded room. Hospitality by Abdel was fabulous. Room, I felt was pretty standard nothing to write home about. Breakfast is £19 and there is a wide selection. Breakfast staff are very nice minus the omelette chef, not very friendly, quite robotic. Not sure how I feel about the uk Hilton group. Pretty...

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Helpful?
Thank grafiq50
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear grafiq50, Thank you for your feedback. Although I am pleased that you received wonderful service from Abdel, I was sorry to read that you felt that room was average, and that the staff in the Podium Restaurant were not so hospitable, which does not reflect our usual standard. We appreciate your constructive feedback, and I shall forward your comments...

Swedesboro, New Jersey
Reviewed 4 days ago NEW

My wife and I just got back from a 5 night stay at the London Hilton on Park Lane. I'm a Hilton Loyalist and used points to book the room so when planning our trip I was limited to only a select few Hilton properties to choice from. In the end the Park Lane looked like the best bet and...

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Helpful?
Thank Jim M
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Jim M, I am pleased you had a great stay with us with your wife recently. I am glad that you were very impressed with the hotel's central location and that you had a lovely view from your room. However, I am sorry if you felt that the bathroom was on the small side and that the shower design...

Doha, Qatar
Reviewed 5 days ago NEW

Perfect location, facing Hyde Park, surrounded with attractiveness. Hosted bye friendly staff. Toilets and the rooms are clean, but furniture are not meeting the five stars expectations. I do recommend to try your own experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kyshams
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear kyshams, I am pleased to read that you had a great stay with us. It is great to read that you were impressed with the hotel's central location, friendly service, and clean rooms. We do hope that you will consider staying with us again in the near future. Kind regards, Natalie Tam

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Podium Restaurant & Bar
Podium Restaurant & Bar
Cuisines: European, British
Trader Vic's
Trader Vic's
Cuisines: Asian, Polynesian, Hawaiian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 

Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,218 - RM2,329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Hilton on Park Lane 5*
Number of rooms: 453
Reservation Options:
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
Hotel Style:
#33 Green Hotel in London
#165 Family Hotel in London
#181 Romantic Hotel in London
#208 Business Hotel in London
#234 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Hilton on Park Lane staff and other travellers.
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Questions? Get answers from London Hilton on Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to view your room first”
 of 5 bubbles CharleneKatherine, 22 Mar 2017 | Read review
“High up as possible for views over Hyde Park and city”
 of 5 bubbles L0uL0uEngland, 17 Mar 2017 | Read review
“ask for park view room”
 of 5 bubbles UK007agent, 13 Mar 2017 | Read review
“Get a room overlooking Hyde park”
 of 5 bubbles MIADangerous, 10 Mar 2017 | Read review
“Upgrade to executive if you can.Also book a room at the rear for better views / quitness.”
 of 5 bubbles steved77, 8 Mar 2017 | Read review
5 of 5