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London Hilton on Park Lane

3,346 reviews
#346 of 1,081 Hotels in London
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Traveller (1391)
Room & Suite (810)
Dining (132)
Overview
  • Excellent51%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“podium restaurant”(117 reviews)
“trader vics”(84 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Offers from London Hilton on Park Lane
Special Offer: Advance Purchase
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,346)Write a Review
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Traveller rating
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1,521
833
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102
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All reviewsthe executive loungepodium restauranttrader vicsmayfair suiteafternoon teaoverlooking hyde parkdiamond memberbuckingham palacehigh floorgreen parklondon skylinewinter wonderlandan upgradelondon eyebig benfantastic staylovely room
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11 - 15 of 3,029 reviews
Reviewed 2 weeks ago

Could not fault this hotel. Smooth check in with very professional staff. Breakfast was wonderful with something to suit all tastes. Staff throughout the hotel were very friendly. It is expensive but when you stay in Park Lane that is to be expected. We had...More

Thank Woody2303
Response from Hilton_ParkLane, Guest Relations Manager at London Hilton on Park LaneResponded 2 weeks ago

Dear Woody2303, We thank you for your 5 out of 5 review, and we are pleased that you had an excellent stay. I am glad that you had the opportunity to have breakfast in our restaurant and the staff looked after you very well. Although...More

Reviewed 2 weeks ago

We stayed for two nights while I was in London for business. We were in an executive room which was large, clean and very comfortable. We were really happy with it. The view from the 25th floor was fantastic! My wife had room service on...More

Thank Neil D
Response from Hilton_ParkLane, Guest Relations Manager at London Hilton on Park LaneResponded 2 weeks ago

Dear Neil D, Thank you for your review, and I am pleased to learn you had a pleasant stay. I am pleased that you found your room very comfortable and that the views were impressive. Although I am glad that you had the opportunity to...More

Reviewed 2 weeks ago via mobile

To whom it may concern, I am writing to you to complain regarding my Afternoon tea on Thursday 25th January 2018.  This was a present to my Mum for her Birthday and I was left very upset, disappointed and mostly shocked by the service and...More

1  Thank catherineldx
Response from Hilton_ParkLane, Guest Relations Manager at London Hilton on Park LaneResponded 2 weeks ago

Dear catherineldx, Thank you for taking the time to provide us with your detailed feedback in regards to your afternoon tea experience, however I am sorry to learn that you had a disappointing visit. I am aware that you had also emailed the hotel directly,...More

Reviewed 3 weeks ago via mobile

Booked a weekend away with dear lady, arrived later then expected, but room not ready, 3 upgrades later, we had a very nice suite... exultant customer service, lovely place on the The Street in London hotelsMore

Thank PGK59
Response from Hilton_ParkLane, Guest Relations Manager at London Hilton on Park LaneResponded 2 weeks ago

Dear PGK59, Thank you for your 5 star review, and I am pleased that you received an excellent upgrade to a suite. I am also glad that the staff provided wonderful customer. We hope to see you again in the near future. Kind regards, Natalie...More

Reviewed 3 weeks ago via mobile

Lovely hotel with nice room and staff and excellent views over London. Afternoon tea and breakfast also nice, with very friendly staff. Main problem in my case was that the room was directly adjoining a service lift and I didn’t get a wink of sleep-made...More

Thank teufelkind
Response from Hilton_ParkLane, Guest Relations Manager at London Hilton on Park LaneResponded 2 weeks ago

Dear teufelkind, I am pleased that you enjoyed your stay with us, and that you were happy with the service and the views from your room. I am also glad that you had the opportunity to have breakfast and afternoon tea in the Podium Restaurant....More

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123456606
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$268 - US$853 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Green Hotel in London
#181 Romantic Hotel in London
#207 Business Hotel in London
#242 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$268 - US$853 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Green Hotel in London
#181 Romantic Hotel in London
#207 Business Hotel in London
#242 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1391)
Room & Suite (810)
Dining (132)
Amenities (73)
Business Centre & Event Rooms (11)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
SunSeeker82_11
7 February 2018|
AnswerShow all 3 answers
Response from Francesco P | Reviewed this property |
You need to book a table. Unfortunately it was closed during my stay, but usually it is advisable to reserve.
1
Vote
1158deb
24 October 2017|
AnswerShow all 5 answers
Response from Ellaleah | Reviewed this property |
I can’t comment on hair and make up, but I am a Yorkshire man. Diamond member for 12 years but you can only guarantee an upgrade if you book it. Avoid me midweek and you might be OK but no guarantees
1
Vote
Staci C
15 October 2017|
AnswerShow all 6 answers
Response from Meera16 |
From a location point of view Hilton park lane would win . Since I haven't experienced first hand the other hotel, you can weigh location against other advantages if any to make a decision Hope this helps.
2
Votes
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12345610
Room Tips
"Go higher up"
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"We had a city view which was absolutely amazing."
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"25th floor"
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"Higher is always better"
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