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London Hilton on Park Lane

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#302 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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2,739 Reviews from our TripAdvisor Community

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There are newer reviews for London Hilton on Park Lane
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Showing 2,487: English reviews
Rio de Janeiro, RJ
Reviewed 5 days ago NEWvia mobile

Hilton is a great brand...but what have they done with the bar at this hotel Traders Vics. Is something from the 1970's A cross between the rainforest cafe chain and a bar from Peckham was just awaiting Del Boy to appear Staff where efficient Bottle of beer 6.15 Is shutter to stay for a few rounds and a bit of...

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Helpful?
Thank Gary D
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Gary D, Thank you for your review, and I am sorry to learn that you were disappointed with the Trader Vics Bar. Your comments will be forwarded to the Trader Vics Manager for review. Kind regards, Natalie Tam

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Excellent location. Great view of Hyde Park. Parking was a challenge, very tight labyrinth of kerbs and pillars all bearing the scars of careless drivers. Room was spacious with a huge bed. Bathroom a little tired and in need of modernisation. Replace the bath with a walk in shower ? Clever lift system avoided frustrating delays. Breakfast was varied with...

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Helpful?
Thank Mikeromanlucalisa
Reviewed 6 days ago NEW

i was prompted to check-in by hilton apps 1 day before i arrive the hotel and The app suggested me a room . When i reached hotel and ask what is the opening hour of the executive lounge. i was criticized why i think i can access the lounge as i chose a room without lounge access. I was so...

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Helpful?
Thank X8786NMtomc
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear X8786NMtomc, Thank you for taking the time to share your recent feedback with us, although I was sorry to learn that the room that you chose did not allow you access to the Executive Lounge, and this was not clear for you until the Front Desk informed you of this. We apologise for this confusion. Kind regards, Natalie Tam

Peterborough, United Kingdom
Reviewed 1 week ago NEW

Superb hotel and great location. All guests treated with respect and excellent services on offer and a very high standard. Plenty of staff on hand to assist and support if needed. Rooms were of a very quality but we did stay in a suite which may have influenced that view.

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Helpful?
Thank Anthony T
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Anthony T, It is great to learn that you had a fantastic stay with us, and that you thoroughly enjoyed the hotel's central location and services available. We hope to see you again in the near future. Kind regards, Natalie Tam

New York City, New York
Reviewed 1 week ago via mobile

The hotel location is central and great for many activities it is very clean and staff is friendly, prompt and helpful, especially the conceriere desk - Paul is the best in the business. Every recommendation he has provided has been spot on from shows to restaurants, shopping and tours. The hotel is wonderful except they need to upgrade several pieces...

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Helpful?
Thank gamlady2
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear gamlady2, I am pleased that you had a fabulous stay with us, and that Paul at the Concierge looked after you extremely well. He will be pleased to learn of your kind words, and his great efforts will be rewarded. We hope to see you again in the near future. Kind regards, Natalie Tam

London, England
Reviewed 1 week ago

We wanted an overnight hotel in London following an event at Wembley and chose the Park Lane Hilton because of it's proximity to the relevant underground station and decent room rate. It proved to be an excellent choice and we were surprised at how friendly the staff were. Room was the usual Hilton - well-equipped and very clean and comfortable...

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Helpful?
1Thank mrsje
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear mrsje, I am pleased that you enjoyed your stay with us, and that you found the hotel's location very convenient. I am pleased that you found your room well-equipped, and that you had a pleasant dining experience. We hope to see you again in the near future. Kind regards, Natalie Tam

Durham, United Kingdom
Reviewed 1 week ago

Excellent location, public rooms welcoming. Customer service from Doormen to housekeeping excellent. The executive lounge provided a great selection of food from breakfast to cocktail hour, special mention for the afternoon tea treats- tasted as good as they looked! Well done everyone.

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Helpful?
1Thank pamelaa392
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear pamelaa392, It is great to read that you had a fantastic stay with us, and that you enjoyed the service received from the staff, and the different food offerings in the Executive Lounge. We hope to see you again in the near future. Kind regards, Natalie Tam

Manchester, United Kingdom
Reviewed 1 week ago

Stayed here with my partner. I was looking forward to it due to the Hilton name and location but in actuality, I was astonished that the room was no better than various Premier Inn's I use and certainly worse than similiary priced five star hotels I have stayed at in the past. It was modest in size, average bathroom fittings,...

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Helpful?
Thank Mikez888
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Mikez888, I was sorry to learn that you had a disappointing stay with us recently. It is concerning that you were unhappy with your room and that you found it quite dark. Furthermore, I am sorry that you were disappointed with the level of service received, and that you did not experience the 5 star service that our hotel...

Gloucestershire
Reviewed 1 week ago via mobile

We had an executive suite on the 24th floor with fantastic views over the city. The room was very well appointed with all the expected amenities of a 5 star hotel. The executive lounge was ok, it was extremely busy and lots of people had to stand as the seating was limited on the Saturday evening but listening to some...

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Helpful?
1Thank No1Scribbler
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear No1Scribbler, I am pleased that you enjoyed your stay, and that you found your room very comfortable, offering amazing views over London. However, I am sorry if you found the Executive Lounge rather busy and that you were not able to relax. We hope that this will not stop you from returning to our hotel in the near future....

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

This is a hotel in a great location. Thanks to Natalie we had a room with a fabulous view of Hyde park winter wonderland after contacting and asking for a non-smoking room. The room was really clean with a complimentary fruit basket on arrival which was a lovely touch. All staff were pleasant. The only reason I gave a 4...

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Helpful?
1Thank leggylou_lou
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear leggylou_lou, We thank you for your comments, and that you were impressed with the Hyde Park view from your room and the complimentary amenities from Room Service in you room. However, I am sorry if you were rather disappointed with the space of the Executive Lounge. We hope to see you again in the near future. Kind regards, Natalie...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Podium Restaurant & Bar
Podium Restaurant & Bar
Cuisines: European, British
Trader Vic's
Trader Vic's
Cuisines: Asian, Polynesian, Hawaiian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 

Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,272 - RM2,831 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Hilton on Park Lane 5*
Number of rooms: 453
Reservation Options:
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
Hotel Style:
#30 Green Hotel in London
#165 Family Hotel in London
#181 Romantic Hotel in London
#208 Business Hotel in London
#219 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Hilton on Park Lane staff and other travellers.
18 questions
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Questions? Get answers from London Hilton on Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, city views.”
 of 5 bubbles richardd460, 26 Nov 2016 | Read review
“The higher the floor, the better the view, but ask for a city view room.”
  • TV Table
  • Bathroom with separate shower (just out of shot)
  • View in the morning
  • View at night
  • King Bed
 of 5 bubbles DaleS427, 21 Nov 2016 | Read review
“Best location, best service, good restaurant inside the hotel.”
 of 5 bubbles L7494ZCannec, 20 Nov 2016 | Read review
“Try for a high room. Great views across London from all aspects. check you get a park view.”
 of 5 bubbles Kuta53, 18 Nov 2016 | Read review
“Park Lane Suites numbered 08 have the most MAGNIFICIENT views overlooking Hyde Park.”
 of 5 bubbles grahamnormanc, 16 Nov 2016 | Read review
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