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No. 5 Maddox Street

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#419 of 1,078 Hotels in London
Certificate of Excellence
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136 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Brighton, United Kingdom
Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 20 April 2015

We are just back from a very nice two-night weekend stay at No.5 Maddox and it was really great for our family group – 2 adults and a 2 year old. This place though is all about the location – it is literally 10 paces off Regent Street. In case you hadn’t realized the location means there are a vast... More 

Helpful?
2 Thank Peagreen98
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Peagreen98, Thank you for choosing No 5 Maddox Street for your recent stay in London and for your lovely feedback. We are happy to hear that you enjoyed our 'great location', 'lovely staff'' and 'fast WiFi'. I will look into the issues described abut the windows in your Suite and ensure that this is fixed for your next visit.... More 

Hemel Hempstead, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 March 2015

Had a late lunch here - veggie for me. Tofu steaks in an amazing sauce with what was meant to be coconut rice ( dubious ) atmosphere nice and staff very attentive - try it !! The chef special ( chicken dish ) was nice too apparently.

Helpful?
1 Thank woodycakes
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Woodycakes, Thank you for your feedback regarding Patara Thai Restaurant on our ground floor. I will pass your feedback on to them. We hope to welcome you back soon. Best Regards, Ryan Green General Manager More 

Ireland
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 March 2015

Stayed here for one night mid week and found No.5 to be a great alternative to a hotel. We've stayed in serviced apartments in the city before, but this is a standout because of the fantastic location Don't come here is you're looking for a bustling hotel atmosphere--there's only 12 apartments in the place no lift and the lobby is... More 

Helpful?
1 Thank Eatallover
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Eatallover, Thank you so much for your kind review. We are happy to hear that you thought we were a 'great alternative to a hotel' and that we had a 'fantastic location'. The Suite that you stayed in was a One Bedroom Executive so there is a double bed in there however the One Bedroom Superior Suites and One... More 

London, United Kingdom
Level Contributor
69 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 March 2015

I have been using this Aparthotel for about 10 years and it really is a consistently clean ,organised and spacious west end based and I would choose it every time over the standard sized mayfair hotel box room . suites are well laid out with a sitting area and well kitted bathroom and bedroom . In terms of location it... More 

Helpful?
1 Thank richard c
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Dear Richard, Thank you so much for your feedback about your years of staying with us. We are so happy to hear that you not only like the hotel but have been coming back year after year. We are proud to have so many guests return and say that they always stay with us every time they are in London.... More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2015

We recently spent five nights at No. 5 Maddox with our college age son on a visit to London. The hotel is better than advertised! Our 2 bedroom suite was elegant and spotless and provided us with lots of room to get over jet lag. The staff was knowledgeable and courteous and we definitely felt pampered as in any 5... More 

Helpful?
3 Thank Julie E
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Julie, Thank you for choosing No 5 Maddox Street on your recent stay in London and for leaving such a lovely review. We are very happy to hear that you enjoyed our 'spotless' suites and 'knowledgeable' staff and that you felt pampered yet had the independence and privacy that we try so hard to achieve. We look forward to... More 

Brighton and Hove, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 February 2015

My husband I stayed at the hotel for my birthday earlier this week. Upon arrival we were met by Ryan the hotel GM and he was absolutely lovely. He welcomed us to the hotel and advised us that we had been lucky enough to get an upgrade, he wasn't wrong we were EXTREMELY luckily to upgraded to the Bartlett Suite.... More 

Helpful?
1 Thank Leanne H
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Leanne, Thank you so much for your lovely review. We are so happy that we could help make your birthday extra special and I am happy to hear that you enjoyed our outdoor terrace and excellent location. We hope to see you again on your next trip to London! Best Regards, Ryan Green General Manager More 

Cascais, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 February 2015

We staied at the N.º5 Maddox suites, in London, last week. A very peasent experience. It's very weel equiped and decorated and the location couldn't be better. The service was excelent, allways very atencious.

Helpful?
2 Thank JoseBaganha
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Mr Baganha, Thank you so much for taking the time to provide feedback. We are delighted that you had such a good stay with us and we are especially happy that you liked our staff and service as we pride ourselves on having high quality, personable Concierges on hand to solve any issue and provide excellent recommendations for all... More 

Los Altos, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 February 2015

Wonderful location for Soho, Piccadilly Circus, Carnaby Street and numerous theaters all within easy walking distance. Our room was very comfortable, small suite, bedroom, bath, living room and a great little kitchen. There is no lift so if you have difficulty with stairs this lovely little place may not be for you. The friendly and helpful staff will do everything... More 

Helpful?
2 Thank MHM46
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi MHM46, Thank you so much for your lovely feedback. It is nice to hear that you enjoyed our central location, helpful staff and comfortable suites. Regarding internet charges- we are happy to announce that as of 1 April all WiFi within the hotel will be free to our guests so look forward to free high speed internet for your... More 

Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 February 2015

You are greeted by a steep staircase to get to the first floor and reception. NO LIFTS, but the climb is worth while. Rooms are tastefully decorated, spacious and offer you all the comforts you do not normally find in central london hotels. Very Good - Fantastic Location

Helpful?
1 Thank Chris S
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Chris, Thank you for choosing No 5 Maddox Street for your recent stay in London. We are so happy to hear that you found our rooms comfortable, spacious and tastefully decorated as our aim at No 5 Maddox Street is to provide a London home away from home. Unfortunately we do not have a lift however our Concierges are... More 

Woodbury, United Kingdom
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 25 January 2015

Brilliant location, and, like many reviewers, we found all staff members without exception, to be extremely welcoming, professional, friendly and personable. They went out of their way to make our stay seamless and enjoyable. In spite of a couple of small glitches (one due to a plumbing accident a few days before we checked in, and the other due to... More 

Helpful?
1 Thank rubon
Ryan G, General Manager at No. 5 Maddox Street, responded to this review

Hi Rubon, Thank you so much for your lovely review of No 5 Maddox Street. We are so happy to hear that you enjoyed our staff's hospitality. As a small independent Hotel we really depend on our staff to provide the very best in 5 star service and we are glad that they delivered. However I want to apologize for... More 

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
No.5 Maddox Street offers a stylish hotel alternative for modern travellers, located discreetly in Mayfair, within easy reach of Bond Street, Soho, Park Lane and Piccadilly. The unmarked doorway leads up to 12 sleek, comfortable, light-filled suites, each with one, two or three bedrooms and private kitchen facilities. The big picture: space, freedom and privacy in one of London’s most prestigious locations, plus a 24-hour concierge service that competes with those of London’s top hotels. ... more   less 

Additional Information about No. 5 Maddox Street

Address: 5 Maddox Street | Mayfair, London W1S 2QD, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,363 - RM2,243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — No. 5 Maddox Street 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
No. 5 Maddox Street Hotel London
No 5 Maddox Street London
Hotel Style:
#277 Business Hotel in London
#286 Luxury Hotel in London
#295 Romantic Hotel in London
#333 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from No. 5 Maddox Street staff and other travellers.
1 question
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Questions? Get answers from No. 5 Maddox Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors, south facing rooms”
 of 5 bubbles Ruurd2013, 8 Nov 2016 | Read review
“Courtyards available.”
 of 5 bubbles ChampagneMerry, 26 Oct 2016 | Read review
“No elevator. Ask for a floor on level 1 or 2 if you cannot climb stairs comfortably.”
  • Kitchenette
  • Kitchen cabinet full of
  • Executive suite living room and dining space
  • Bathroom with back lighting. Lots of counter space available.
  • Awesome Dualit kettle with loose coffee and French coffee press. The BEST coffee!!
  • Bedroom. Small space, closet on left, vanity off to the right.
  • Living room desk and TV
  • Fridge with
 of 5 bubbles DoctorPonce, 2 Oct 2016 | Read review
“Since there is no elevator a lower floor is preferable for those not wanting to walk up a lot of stairs.”
 of 5 bubbles jala613, 7 Aug 2016 | Read review
“Back facing rooms are quieter”
 of 5 bubbles 7bk, 24 Jul 2016 | Read review
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