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31/12/2017 01/01/2018
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    Thistle Kensington Gardens

    104 Bayswater Road | Hyde park, London W2 3HL, England
    011 44 871 376 9024
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    31/12/2017 01/01/2018
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    US$432
    US$351
    SAVE US$81
    US$404
    US$416
    Traveller (469)
    Room & Suite (195)
    Dining (32)
    Overview
    • Excellent40%
    • Very good44%
    • Average13%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “hyde park” (298 reviews)
    “central line” (59 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,048)
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    1 - 5 of 1,713 reviews

    Reviewed 2 days ago via mobile

    Was here for a business meeting and was surprised to be disappointed here as this is Kensington Gardens, I expected more given this hotels location at Hyde Park. Reception located on the first floor is nice coming out of the elevator but turning left to...More

    Thank amcook15
    Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded yesterday

    Dear amcook15, Thank you for taking the time to review your stay with us. The temperature had been very cold for London and we have now adjusted our AC system to provide a more comfortable atmosphere. Thank you for your compliments to our staff which...More

    Reviewed 5 days ago via mobile

    This is a well appointed hotel that is located right across the street from Hyde Park/Kensington Gardens (some rooms look right out into the gardens, beautiful!). The hotel is a short walk from London’s Paddington Station. (Be careful, there is another Thistle hotel located on...More

    Thank paulbR8746KL
    Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded yesterday

    Dear paulbR8746KL, Thank you for your wonderful review and we are pleased you had an enjoyable stay at the Thistle Kensington Gardens. We are thrilled you enjoyed the fantastic view over the park and thank you for your nice comments about our restaurant. We do...More

    Reviewed 1 week ago

    It was our first time in London and Thistle Kensington Gardens turned out to be the perfect place. We apprechiated the service, the friendly staff, the delicious meals. The view over Kensington Park was beautiful and with Tube and Bus near the Hotel it was...More

    Review collected in partnership with this hotel
    2  Thank petraCorn
    Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded yesterday

    Dear petraCorn, Thank you for your wonderful review and we are delighted you enjoyed your stay at the Thistle Kensington Gardens. It was a pleasure to read your compliments about out staff which we have pass on. Thank you also for your compliments about our...More

    Reviewed 1 week ago via mobile

    On arrival they offered us an upgraded room for £20. The staff then wanted us to pay more for a room with working air con. Which we said it should come as standard without an extra charge. When in the room we discovered the heating...More

    Thank Georgia J
    Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 4 days ago

    Dear Georgia J, Thank you for your time to review your recent stay with us. We are sorry for the misunderstanding in regards to the heating in your room, we do not charge extra for a fully functioning room. We had a technical problem in...More

    Reviewed 2 weeks ago

    Made reservation for an executive room. Got a room on the 9th floor with a view to the park. AC heating didn't work and half of the room with no electricity, after 1h got downgraded to the 3rd floor with view (and noise) of the...More

    1  Thank Ilan H
    Response from KensingtonGardens, Manager at Thistle Kensington GardensResponded 1 week ago

    Dear Ilan H, Thank you for taking the time to share your review with us following your stay at the Thistle Kensington Gardens. Our maintenance department has fixed the electricity problem, which also caused the heating system not to work. None of our rooms has...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$131 - US$293 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #172 Business Hotel in London
    • #210 Romantic Hotel in London
    • #223 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 175
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • London
    • Also Known As
    • Thistle Kensington Gardens London
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    Traveller (469)
    Room & Suite (195)
    Dining (32)
    Hotel & Grounds (236)
    Bathroom (60)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    brleigh
    1 December 2017|
    AnswerShow all 3 answers
    Response from David B | Reviewed this property |
    If you mean Hyde Park/Kensington Garden then the entrance is just over the Bayswater Road, use any of the gates, so walking to the park entrance is just 2 or 3 minutes from the hotel. If you mean Covent Garden, take the... More
    0
    Votes
    Kadisha
    12 October 2017|
    AnswerShow all 6 answers
    Response from Alice L | Reviewed this property |
    I answered for the wrong hotel - yes to AC, tub and shower, hair dryer but no minibar.
    0
    Votes
    Jenni773
    16 August 2017|
    AnswerShow all 3 answers
    Response from 832rubent | Reviewed this property |
    Our room didn't have
    1
    Vote
    Room Tips
    "Rooms at the side or back should be quieter but without the view."
    Read review
    "Front rooms have view of the park, but are surprisingly quiet"
    Read review
    "I'm guessing odd numbered rooms will have view over the park. Even numbers over a part of the city..."
    Read review
    "A view over the park"
    Read review
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