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Thistle Kensington Gardens

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#297 of 1,089 Hotels in London
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Thistle Kensington Gardens
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1,841 Reviews from our TripAdvisor Community

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Showing 1,551: English reviews
Denver
Reviewed 20 September 2015

We spent three nights at the Thistle. The hotel is located across from the gardens a a short walk from Queensway station. As other reviews have noted, the staff at the Thistle provide superior customer service. The rooms was large and comfortable. We had a king bed which is a rarity in the UK. The bathroom had great counter space;...

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Thank phantidae
Carmarthen
Reviewed 20 September 2015

This was my first visit to the Thistle Kensington Gardens and I was very pleased with my stay. The hotel is situated above the Thistle Petrol Station on the Bayswater Road, with the entrance in Porchester Terrace. Strangely, the reception is on the first floor which you have to access from the lifts situated in the ground floor foyer. From...

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4Thank JCA1000
Flekkefjord, Norway
Reviewed 20 September 2015

Nice experience at Thistle Kensington. No problems or issues. Very helpful staff and excellent breakfast. Central location for walks in Hyde Park and easy to get around on the underground. Top floor with a good view of Hyde Park. We will be staying here again.

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Thank Polson426
Lytham St Anne's, United Kingdom
Reviewed 19 September 2015 via mobile

I always use this hotel- great service for this type of hotel and useful love cation for the west end, sights, shopping and walking in the park. Back soon! Ps get a room on a high floor for the view, if you are a tourist Breakfast service us quick and easy, and you can use the lounge or the restaurant....

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Thank carolyn t
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear carolyn t, Thank you for your review and for choosing to stay with us when in London. I am delighted you enjoy staying at the hotel and taking advantage of the location and the views from the higher floors! I hope we can continue to welcome you back. Thanks again for your review. Kind regards - Andrew Byrne, General...

Lichfield
Reviewed 18 September 2015

The room was lovely and the staff were all nice but the air con didn't work and couldn't be repaired. No other rooms were available and so we had no choice but to put up with it. Not ideal & very hot!

Review collected in partnership with this hotel
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1Thank jlh831
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear jh831, Thank you for your review. I an deeply sorry that we were not able to fix this issue during your stay or move you to an alternative room. I hope this will not deter you from staying with us again. Please contact me directly and I will ensure you receive our best available rate. Kind regards - Andrew...

Butler PA
Reviewed 17 September 2015 via mobile

We landed here after traveling all night from Pennsylvania. The hotel staff was very gracious, & held our luggage....We had a great breakfast & camped put on the couches tip our rooms were ready!! We found the rooms to be quite modern but a bit tiny. There was lots of electrical outlets and lighting. Shower was large & had lots...

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1Thank JustineBill
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear JustineBill, I was really pleased to read your review and glad that the team were able to get you into your room quickly following your early arrival. I hope you enjoyed the rest of your tour! Thank you for your review. Kind regards - Andrew Byrne, General Manager

Halifax, United Kingdom
Reviewed 17 September 2015

Stayed for 2 nights in this hotel. Location is great and a short walk from the underground station. Staff were very tentative and helpful. Room was great size, clean and welcoming with a lovely view of Hyde Park and the only hotel I have ever stayed in that has a decent hairdryer that isn't attached the the wall/drawer and requires...

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Thank LeanneP29
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear LeanneP29, Thank you very much for your recent review, it was a pleasure to read you comments regarding the team, breakfast and location - all things we are very proud of. I hope we can welcome you back soon. Kind regards - Andrew Byrne, General Manager

Kuala Lumpur, Malaysia
Reviewed 17 September 2015

I stayed at Thistle Kensington Gardens for a week and overall it was a nice stay. Staffs were amazing and accommodating. The room is small but is good enough for me. My room was made up daily. Breakfast was wonderful but the menu was the same throughout the entire stay. TV channels were limited though. The best thing about this...

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Thank AIRID3RL
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear AIRID3RL, Thank you for your recent review and positive comments. We are indeed in an enviable location and an ideal spot from which to enjoy the city. I am delighted you enjoyed breakfast and that the team delivered exceptional service throughout your week long stay. Please do not hesitate to contact me should you wish to return in the...

Newcastle upon Tyne, United Kingdom
Reviewed 17 September 2015 via mobile

I have stayed in quite a few hotels around Hyde Park. This is by far the most modern internally. New and Upton date rooms, modern rainfall showers and good beds. Walk in shower, good design and large TV. I had agreed sleep, quiet rooms, silent air con, comfy mattress, blackout curtains and no noise through the walls. Breakfast also very...

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1Thank Julian W
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Julian W, Thank you for your recent review, I am delighted we have become your hotel of choice in the local area and that the hotel meets all of your expectations. Please contact me directly next time you stay with us. Kind regards - Andrew Byrne, General Manager

Kansas City, Missouri
Reviewed 16 September 2015

We stayed one night at the Thistle and found it clean, comfortable and welcoming. The staff were all very helpful. We ate dinner there because we were tired and jet lagged - not great food, but easy and reasonably fast. Breakfast was much better, with a nice buffet. Very close to tube stops, with lots of restaurant options nearby. We...

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Thank MidwestWanderers
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear MidwestWanderers, Thank you for your recent review and for your recommendation as a place to stay. I am glad you enjoyed your stay, the service delivered by the team and breakfast. We are in an enviable location and delighted you got to experience the local area. I hope we can welcome you back in the near future. Kind regards...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: RM700 - RM1,253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Romantic Hotel in London
#218 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Kensington Gardens staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of connecting rooms unless you want to hear your neigbours”
 of 5 bubbles trikoJerusalemIsrael, 23 Mar 2017 | Read review
“Opt for a higher floor as it is located on a busy main road”
 of 5 bubbles MushyMarsh, 22 Mar 2017 | Read review
“Request high floor room”
 of 5 bubbles tnkrbelldcu, 15 Mar 2017 | Read review
“odd numbered rooms look over park but are usually exec rooms”
 of 5 bubbles lorraineb748, 6 Mar 2017 | Read review
“Higher Floors will give you a chance of better park views.”
 of 5 bubbles JamieKariuki, 26 Feb 2017 | Read review
5 of 5