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Citadines South Kensington

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#176 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Citadines South Kensington
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707 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines South Kensington
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Showing 518: English reviews
Reviewed 4 weeks ago

Location: Good. 5 mins walk to Gloucester Road Tube Station Room: Bedding is comfortable, clean, big and with a lovely kitchenette. Price: average Service: Staff is friendly and helpful. Reception open for 24 hrs and they provide free coffee/ cocoa for all guest. Overall: Excellent, highly recommend.

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Helpful?
Thank Ice0105
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Ice0105, Thank you for yor kind words about your stay at Citadines South Kensington. I will share your comments to the rest of our team. Hope to welcome you back soon. Kind Regards, Gabor Toth

Northwood, Iowa
Reviewed 4 weeks ago

The Citadines South Kensington is an excellent place to stay. Their location to the underground, stores and restaurants made our vacation very enjoyable. We enjoyed the apartment style accommodations . They even provide a cell phone, which you can take on outings to use. One could also make international calls free of charge! Staff was very friendly and helpful.

Review collected in partnership with this hotel
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1Thank Jennifer K
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Jennifer K, Thank you for your compliments on your recent stay at Citadines South Kensington, I am glad to hear you had an enjoyable stay. We appreciate your review and the compliments about our service and facilities. We hope to see you again. Best wishes, Gabor Toth

Belfast, United Kingdom
Reviewed 4 weeks ago

Booked this place last minute to attend conference in area. Great find in nice location - close to tube and a short pleasant walk to High St Kensington. Booked a 1 bed apartment which was more than enough space for 2 people. Reception staff very friendly and most helpful. First time staying but will be back.

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Helpful?
Thank Cathy2707
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Cathy2707, Thank you for choosing Citadines South Kensington, I am glad that we were able to accommodate you at short notice. Our residence is suitable for all of our travellers and it's a delight to hear that you will consider staying with us again. We look forward to it! Gabor Toth

Verona, Italy
Reviewed 16 March 2017

Me and my family have had the pleasure of staying there for a few days during our holiday in London. A quiet place, located in a safe neighborhood, convenient to velecemente all major attractions the city. Perfect for those who do not feel obligated to stay in a traditional hotel. We will definitely be back during our next vacation.

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Helpful?
Thank albertogas66
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear albertogas66, Thank you for your review! I am delighted to hear that you had a nice stay with us and glad that you have chosen us to be your first choice of accommodation for your next trip to London. We look forward to seeing you again Kindest Regards, Gabor Toth

hong kong, Hong Kong
Reviewed 15 March 2017

This is my first stay at Citadines. The reason why I choose this apartment for its convenient location. I arrived London early in the morning after flying long haul. The staff are very helpful and kind in offering me early check-in, so that I can refresh & relax in the room. Except weak water of shower head, and the curtain...

Review collected in partnership with this hotel
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Helpful?
Thank Chi Wah James L
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Chi Wah James L, Thank you for your feedback on your recent stay at Citadines South Kensington. I am glad to hear that the majority of your stay was positive and the front desk staff offered great service. However I am sorry for the minor issues you encountered and hope this has not deterred you from staying with us...

Edinburgh, United Kingdom
Reviewed 14 March 2017

I was pleased with the apartment. It was exactly what I needed for a group of three friends. We had a comfortable stay, cooked breakfast at the kitchenette, which had everything we needed. The beds and the sofa bed were very comfortable, the hotel and the apartment was at highest cleanliness standard. The check in process was straight forward, the...

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Helpful?
Thank 984evgeniyam
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear 984evgeniyam, Thank you for your generous review! We are delighted you and your friends had such a wonderful stay. We hope to further exceed your expectations next time we see you at Citadines South Kensington. Best Regards, Gabor Toth

Albany, California
Reviewed 13 March 2017

Staying here I was really able to discover the South Kensington area. It's situated on a nice, not too busy, street with lots of shops and restaurants & a pub close by. Very close to tube station and bus lines that get you across town into the main tourist areas of Covent Garden, West End, Trafalgar, Houses of Parliament, etc....

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Helpful?
Thank Alexandra
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Alexandra, Thank you for your 5* review. We are happy to have met your expectations with our service and facilities. Indeed, we are situated in a very residential area with plenty of cafes & restaurants and main tourist attractions close by. Kindest Regards, Gabor Toth

Sydney, Australia
Reviewed 13 March 2017

Small, neat, clean, very convenient to Gloucester Road tube. Kind staff, able to leave bags and plenty of restaurants and cafes nearby. Little kitchen but everything you need for a short stay. Would definitely return.

Review collected in partnership with this hotel
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Thank Lucy F
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Lucy F, Thank you for your kind comments, it was great having you stay with us. We very much look forward to welcoming you again. Kind Regards, Gabor Toth

Reviewed 5 March 2017

This is the first time we've stayed in the South Kensington Citadines and as usual we enjoyed the not too overly attentive check in process. This is our fourth stay in a Citadines and we love the aparthotel concept so much that we won't stay in any other when in London. Out of the four times weve stayed there we've...

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Helpful?
Thank Simon H
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Simon H, Thank you so much for your review and for your continued loyal custom for Citadines. We are proud to hear that we did not disappoint and we hope that we will be your first preference for your next trip to London. Warm Regards, Gabor Toth

Sydney, Australia
Reviewed 2 March 2017

A nice, clean, modern hotel. Staff very helpful, amenities good. Great location - just a 5 minute walk to Gloucester Rd tube, close to a Waitrose, wine shops and nice pubs and restaurants. The room and bathroom were a decent size, toilet separate from bathroom. They don't do breakfasts but there are places just around the corner which are open...

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Helpful?
Thank Kate M
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Kate M, Thank you for your 5* review! It was a pleasure to have you stay with us. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 

Additional Information about Citadines South Kensington

Address: 35 Gloucester Road, London SW7 4PQ, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: RM822 - RM1,470 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines South Kensington 3*
Number of rooms: 92
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Hotel Style:
#19 Green Hotel in London
#151 Romantic Hotel in London
#271 Family Hotel in London
#346 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines South Kensington staff and other travellers.
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Questions? Get answers from Citadines South Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd ask for a room on the higher floors next time, but really all rooms are fine.”
762rimmas, 16 Apr 2017 | Read review
“no idea, we were probably the loudest on our floor (4th) w/ a crying toddler”
marissa81579, 10 Apr 2017 | Read review
“Internet on the top floor a bit variable. It works but can be slow. Check out all the facilities of the hotel like the gym and laundry. ”
gmorient1, 31 Mar 2017 | Read review
“Accessibility, quiet rooms, safe neighborhood”
albertogas66, 16 Mar 2017 | Read review
“We had 2 twin beds upstairs - you could keep them together if you are a couple or move them away from each other. Downstairs there was a sofa bed - very comfortable. TV upstairs and downstairs, 1 bathroom. Kitchennet - microwave, cooker, dishwasher, all needed plates and cutlery. Good quality, nice and clean. Very pleased.”
984evgeniyam, 14 Mar 2017 | Read review
5 of 5