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The Cumberland

6,334 reviews
#440 of 1,077 Hotels in London
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Traveller (1335)
Room & Suite (470)
Dining (79)
Overview
  • Excellent30%
  • Very good38%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“marble arch”(760 reviews)
“oxford street”(835 reviews)
“hyde park”(568 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,334)Write a Review
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1,671
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455
358
Show reviews that mention
All reviewsmarble archoxford streethyde parkexecutive roomexcellent locationpret a mangerlarge hotelbusy hoteltube stationironing boardcentral linewest endconciergeselfridgesfoyerannexlifts
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1 - 5 of 5,405 reviews
Reviewed yesterday via mobile

A great hotel but the room was a bit small. Not much room to move around. The air con was almost non existant in my room. Breakfast was great although there was a queue I didn't have to wait around long. If your a Shisha...More

Thank Etiquette123
Reviewed yesterday via mobile

The hotel has changed so much. The queue for checking in and out was horrendous as there was only one person on the reception desk. The room was clean and tidy a bit small but I paid a cheap rate so I wasn’t going to...More

Thank Sarah M
Reviewed 2 days ago

We were disappointed in the first room we were allocated, we had booked a executive twin room, however the beds were trundle beds and very uncomfortable. We moved to another room the next day which was better. The breakfast was good and set us up...More

Thank eihelps67
Reviewed 2 days ago via mobile

Great location for Marble Arch & Oxford Street. I also find it convenient for where I work at St Paul's as only 5 tube stops literally door to door. Stayed in the accommodation along the road. Got a junior executive suite upgrade. Rooms were a...More

Thank UkPeteD
Response from Oliver K, General Manager at The CumberlandResponded yesterday

Dear UkPeteD, What a great way to describe most of what the hotel has to offer. We thank you for covering so much in so many details. You are right indeed we can not be beaten on our amazing location in the heart of London....More

Reviewed 2 days ago

I stayed here as part of an escorted tour. I paid for a single accommodation (supplement). I was given a small single room (number 615) in a 6th floor eave. I expected a regular sized room with double bed. The single bed consisted of two...More

Thank travelwoman21
Response from Oliver K, General Manager at The CumberlandResponded yesterday

Dear Travelwoman21, Thank you for your review following your recent stay and for your constructive and positive feedback. I am so sorry that you did not like the bedroom allocated to you on this occasion. Due to the building being a Grade Two listed building...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$157 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#138 Family Hotel in London
#290 Romantic Hotel in London
#296 Luxury Hotel in London
#339 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$157 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#138 Family Hotel in London
#290 Romantic Hotel in London
#296 Luxury Hotel in London
#339 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1335)
Room & Suite (470)
Dining (79)
Hotel & Grounds (860)
Bathroom (144)
Business Centre & Event Rooms (4)
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
Questions & Answers
Ask a question
Doctor K
23 December 2017|
AnswerShow all 5 answers
Response from ndfs10 | Reviewed this property |
I found it to be safe and quiet in the hotel.
0
Votes
Doctor K
23 December 2017|
Answer
Response from 271trinee | Reviewed this property |
Yes! The security is very good.
0
Votes
Google Translation
Doctor K
23 December 2017|
AnswerShow all 9 answers
Response from Brian P | Reviewed this property |
Yes it was very secure, security staff in and around the foyer.
0
Votes
Room Tips
"High Floor, City View, away from the elevators :)"
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"Just ask the front desk, they will go out of their way to accommadate your requests."
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"Request for extra when booking and they do try and accommodate as much as possible."
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"Good location . Near to Marble Arch"
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