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The Cumberland

Booking.comUS$144*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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5,930 Reviews from our TripAdvisor Community

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Showing 5,051: English reviews
Atlanta, Georgia
Reviewed 1 week ago NEW

This hotel is undergoing changes, it will become a Hard Rock Hotel in the near future. The position cannot be bettered, in Marble Arch, right next to the London Underground. Our regular room was a bit small, but adequate. Clean and nicely decorated with a good flat TV. Breakfast buffet was excellent, more than you could manage to eat. All...

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Helpful?
Thank justadrienne
Susie S, General Manager at The Cumberland, responded to this review

Dear justadrienne​,​ Thank for your recent review regarding your stay at The Cumberland Hotel in London. You are right indeed we cannot be beaten on our amazing location in the heart of London. We are stone's throw away from Marble Arch, the underground and the boundless stretches of Hyde Park and the royal gardens therein. This end of Hyde Park...

Arlington, Texas, United States
Reviewed 1 week ago

Great location and incredible breakfast! Concierge very helpful. Rooms clean and attractive. Room service dinner was delicious and very classy. The elevators were a bit of a problem with the room cards not working, but since there were multiple elevators not much of a problem. We wished the room could have had a little better lighting.

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Helpful?
Thank Pat H
Susie S, General Manager at The Cumberland, responded to this review

Dear Pat H, First of all we would like to thank you for your comment about your stay at our hotel and we would like to mention we were happy to have you as our guest. We are delighted to hear the location was superb. Aside from the iconic Marble Arch itself, built in 1827 originally as a frontage for...

Reviewed 1 week ago

Fantastic check-in experience, clean room and bathroom. Unexpectedly amazing breakfast. Concierge very helpful. Could not ask for a better location. Good security on the lobby door at night. All round highly recommended

Review collected in partnership with this hotel
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Helpful?
Thank maapof
Susie S, General Manager at The Cumberland, responded to this review

Dear Maapof, Thank you for taking the time to write your review regarding your recent stay at The Cumberland Hotel. I am thrilled to know that my team are doing a great job and I will make sure they get the recognition they deserve. Comments such as yours are a great incentive to us all and it encourages us to...

Farnham Common, United Kingdom
Reviewed 1 week ago

Good value for central London hotel. Staff were friendly and helpful. Late breakfast which was actually very good with lots of choice. 12 o clock check out is a bonus and we were not rushed out. Room fairly big and comfy bed.

Review collected in partnership with this hotel
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Helpful?
Thank Nicola P
Susie S, General Manager at The Cumberland, responded to this review

Dear Nicola P, Thank you very much for your review of the Cumberland Hotel in London. We are delighted that you have had an enjoyable stay with us and that you had a pleasant experience with the services on offer. Thank you for recognising individual departments which delivered top notch service to make your stay with us comfortable, and we...

Reviewed 1 week ago

Excellent room and very good breakfast. Polite and helpful service. Hotel well situated within easy reach of all the famous sites. Nearby tube station. A taxi service is available directly from the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank justin110
Susie S, General Manager at The Cumberland, responded to this review

Dear Justin110, Thank you for sharing your detailed comments regarding your recent stay. I am delighted you liked the location. You’ll find The Cumberland Hotel where Oxford Street, with its incomparable shopping, meets Park Lane, one of the most glamorous streets in London. Hyde Park is just across the road, while Marble Arch Tube station - one stop on the...

Worcestershire
Reviewed 1 week ago

From walking through the entrance to leaving we had a wonderful stay . Staff in abundance and all so willing to help in any way. Breakfast was buffet style with endless choices We shall certainly be staying again

Review collected in partnership with this hotel
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Helpful?
Thank JoyYoung
Susie S, General Manager at The Cumberland, responded to this review

Dear Joy Young, Thank you for your lovely 5* review and confirming that you will be returning to stay with us. I am delighted that you felt welcomed from the minute you entered our majestic doors, greeted by our friendly team members who are always willing to help in any way. We always strive to deliver the best experience for...

United States
Reviewed 1 week ago

The Cumberlands a great hotel but it's even better because of its location your are within walking distance of all the greatest sites from big Ben to the royal palace to princess memorial. The staff was very helpful even though the hotel looked like it was being renovated it was nice and clean.

Review collected in partnership with this hotel
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Helpful?
Thank Steven T
Susie S, General Manager at The Cumberland, responded to this review

Dear Steven T, What a great way to describe most of what the hotel has to offer! We thank you for covering so much into so many details! Our team members really strive to serve each and every guest aiming to make their stay an unforgettable one. We take pride for all our dedicated associates who always go the extra...

Tel Aviv, Israel
Reviewed 1 week ago

located right in front of the Marble Arch. Easy walk to the main central attractions of London. Very good value for money. The staff was very helpful and kind. They didnt even charge for an adaptor we asked for ..

Review collected in partnership with this hotel
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Helpful?
Thank J H
Susie S, General Manager at The Cumberland, responded to this review

Dear J H, Thank for your recent review regarding your stay at The Cumberland Hotel in London. You are right indeed we cannot be beaten on our amazing location in the heart of London. We are stone's throw away from Marble Arch, the underground and the boundless stretches of Hyde Park and the royal gardens therein. This end of Hyde...

Reviewed 1 week ago

Everything was excellent ..prise and the friendly staff ..the location ..quick room service..wonderfull breakfast..i will plane to stay again in this hotel ..you should try it by yourself ..easy for checkin and for checkout ..

Review collected in partnership with this hotel
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Helpful?
Thank shafafah
Susie S, General Manager at The Cumberland, responded to this review

Dear Shafafah, Thank for your recent review regarding your stay at The Cumberland Hotel in London. I am delighted that you enjoyed every aspect of your stay. Our Management and team members take great pride in ensuring that our historic hotel is impeccably maintained in every aspect, creating a warm, inviting atmosphere. Having recently had the opportunity to sample breakfast...

Reviewed 1 week ago

Such a lovely hotel! Me and my fiancé booked an executive room but the room is a lot smaller than we thought it would be! But it wasn't a big deal! The staff are friendly and polite! The only thing that really ruined our stay were the people staying opposite our room! They were drunk and running up and down...

Review collected in partnership with this hotel
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Helpful?
Thank bethpearce95
Susie S, General Manager at The Cumberland, responded to this review

Dear bethpearce95, ​ Many thanks for taking the time to share your review of your recent experience with us at The ​Cumberland ​Hotel. I very much appreciate your detailed comments as it is only with such comments that we can strive to make improvements wherever we can. Please accept my apologies for the inconvenience you encountered by the noise that...

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04/06/2017 05/06/2017
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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Cumberland Hotel is one of London's most famous and finest four star hotels. Opposite Marble Arch, it is perfectly located with superb service and facilities. Its inspiring lobby exhibits inspirational original works of modern art, perfectly complimenting its contemporary style. A great hotel in a perfect location in one of the world's great cities! ... more   less 

Additional Information about The Cumberland

Address: Great Cumberland Place, London W1H 7DL, England
Region: United Kingdom > England > London > Marylebone
Price Range: RM794 - RM1,758 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Cumberland 4.5*
Number of rooms: 1019
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Agoda, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Cumberland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Cumberland Hotel London
Cumberland Hotel London
Cumberland London
Hotel Style:
#248 Family Hotel in London
#272 Luxury Hotel in London
#292 Romantic Hotel in London
#342 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Cumberland staff and other travellers.
46 questions
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Silver Spring, Maryland

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Questions? Get answers from The Cumberland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mine was fine, not huge, fantastic view to wake up to.”
Y3784QYderekm, 20 May 2017 | Read review
“Regular rooms are a bit small, more expensive ones larger”
justadrienne, 17 May 2017 | Read review
“clean , cosey and quiet room, good professional service. ”
522jh, 13 May 2017 | Read review
“we stayed in the family room ,it was comfortable and spacious, The only one thing that can be improved is house keeping.”
278yassins, 13 May 2017 | Read review
“Ask for a park view room”
dadia2017, 10 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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